Tech Event

Technology & The Future of Work 

Playback the recording

The adoption of hybrid and remote work has provided many benefits to employees and employers alike. But the sudden move to hybrid and remote work has also created friction.  Anecdotal evidence points to challenges in relation to employee engagement, creativity, stress and work-life balance, whilst also paradoxically providing a better quality of life and improving local community engagement.  

The executive challenge is how to embrace the opportunities created by platforms such as Webex, Zoom, MS Teams whilst also mitigating the emerging difficulties associated with hybrid work.  This event focuses on the impact of digital technology in hybrid working and how technology in this space is evolving into the future.   

This was the inaugural event in our Thinking Beyond event series in which we focused on current remote working research led by the University of Galway and heard from pioneering industry experts about ways in which executives can utilise emerging technologies and navigate the new world of work to make a difference for their enterprises and workforce. 


Keith Griffin - Site Leader & Distinguished Engineer at Cisco 


Keith Griffin joined Cisco’s Collaboration Technology Group in 2007 and is a Distinguished Engineer at Cisco focused on AI and Machine Learning in the office of CTO. He works on features that include Webex Assistant, Noise Removal, Relationship Intelligence, Facial recognition, Meeting Transcription and more. Keith works with customers, partners and analysts to ensure that technology direction is aligned with market needs. He leads Cisco’s Collaboration IP, Patent and Research strategy and has been Cisco’s top inventor for collaboration technology for over ten years. Keith holds a PhD from the University of Limerick in Ireland related to the use of Representational State Transfer (REST) programmable interface design for real time communication in web browsers. His major in computer engineering at university was virtual reality in manufacturing environments. 

LinkedIn icon 32px LinkedIn Profile

James McGlennon - Executive Vice President & Global Chief Information Officer, Liberty Mutual

James Mc

James McGlennon has more than 35 years’ experience leading global technology organizations across Insurance, Telecommunications and Banking industries. He leads the digital technology transformation at Liberty Mutual, directing a team of 10,000 across the globe with annual budget in excess of $2B. Over the past decade he directed technology M&A for multi-billion-dollar acquisitions. James spearheaded the technology to support the industry leading growth through digital transformation, process simplification, artificial intelligence, and machine learning.

Under James’ direction, Liberty Mutual earned a spot on the 2020 and 2021 Computerworld “Best Places to work in IT” list. James was named to the Forbes CIO Next 2021 list, received the 2019 Irish American Magazine “Business 100 Award” and earned a CIO of the Year® ORBIE Award® from BostonCIO in 2018. He was also a finalist in 2022 MIT Sloan CIO Leadership Award.

Before joining Liberty Mutual, James led a 3500 strong team of software developers at BellSouth corporation in Atlanta GA. There he drove the broadband transformation software build for global support and complex billing. Earlier in his career he worked in high tech manufacturing and completed a year long international assignment in Africa.

James is chairman of Liberty IT, a subsidiary of Liberty Mutual Insurance with offices in Belfast and Dublin. He holds bachelor and master’s degrees in engineering from the University of Galway and has completed Harvard Business School’s Advanced Management Program.

LinkedIn icon 32px LinkedIn Profile

Ann Nolan - Co-founder & Chief Growth Officer, Snobal

James 2

Born and bred in Ireland but now living in Melbourne, Australia, Ann is the Co-founder and Chief Growth Officer of Snobal, a technology company with a market-leading enterprise metaverse platform. Founded in 2014 the company counts Cubic, Telstra, RMIT University, University of Arizona, Dulux, and OzMinerals among some of its customers.

Over her 20+ yrs career, Ann has experience spanning brand and product development, as well as strategy, business, market, and partnership development. In the early part of her career, she worked in community health and health promotion and continues to have a strong interest in health-related endeavours especially through harnessing technologies.

Ann graduated from the University of Galway with a BA (Psychology) and MA in Community Development. She also holds an Adv. Diploma in Screenwriting for Film, TV, and Digital Media from RMIT (Australia).  

LinkedIn icon 32px LinkedIn Profile

Prof. Eoin Whelan  - Business Information Systems, University of Galway  

Eoin final

Eoin Whelan is a Professor in Business Information Systems at University of Galway.  He is also a visiting professor at the Institute d’Economie Scientifique et de Gestion (IESEG), France, and a visiting researcher at Stellenbosch University, South Africa.  His research explores the psychology underlying engagement with interactive digital media such as smartphones, social networking sites, fitness tracking apps, and online gambling and gaming sites. In other words, how do different attributes of digital media interact with the person's motivations, personality, beliefs, cognition, and situation, to influence the processes and outcomes such as wellbeing, conflict, and performance.
His publications have appeared in Information Systems Journal, Journal of Information Technology, European Journal of Information Systems, MIT Sloan Management Review, and R&D Management. The findings of his research have also been featured in mainstream international outlets such as Forbes, Financial Times, Fortune, Reuters, Irish Independent, and the Irish Times.  Eoin serves on the editorial boards of the European Journal of Information Systems and Information & Organization, and has previously led special issues in top basket information systems journals.  He also regularly consults corporations on matters relating to his research.

Moderator: Prof. Kate Kenny 

Kate Final

Kate Kenny is Professor of Business and Society. She has held research fellowships at Cambridge University's Judge Business School, and the Edmond J. Safra Lab at Harvard University. Professor Kenny's work has been published in Organization Studies, Gender Work and Organizations, ephemera and Human Relations among other journals. She serves on the editorial boards of two FT50 journals. Her books include Whistleblowing: Toward a New Theory (Harvard University Press, 2019), The Whistleblowing Guide: Speak Up Arrangements, Challenges and Best Practices (Wiley, 2019), Understanding Identity and Organizations (Sage 2011, with A. Whittle and H. Willmott), and Affect at Work: The Psychosocial and Organization Studies (Palgrave 2014, with M. Fotaki).  See for more details of her current research including articles, reports and video.

Staff Profile

 Please email should you have any queries.

Data Privacy Statement