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Student Support

Support Services

Student Services offer  a range of services. Please visit the relevant webpages (below) for details or browse our Student FAQs

Access CentreStudent Services

Current registered full-time Mature Students

  • Coffee with Mature Students Officer - an email will be sent weekly regarding coffee times with your Mature Students Officer (MSO) - Kathleen Hartigan
  • Appointments can be scheduled with your MSO, please email Kathleen at maturestudents@universityofgalway.ie

HEAR / Access / FE Undergraduates

Please contact us with any concerns,

Staff are back on campus to assist and support students and prospective students where possible. If you need to contact a member of staff in the Access Centre, please email access@universityofgalway.ie

Diploma in Foundation Studies Students SFD1 & SFD8

  • Details of coffee times will be put up on Blackboard and emailed to all Mature Registered Students.

Queries from Prospective Mature Students interested in Full-time Undergraduate Study

Accommodation Advisory Service

  • The Accommodation Advisory team assist you to find advice and support on accommodation and financial matters.
  • To contact us, please click here.
  • We are available from Monday – Friday (10.00 – 16.00)

Career Guidance

The Career Development Centre aim to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition

For all general queries email careers@universityofgalway.ie

Chaplaincy

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of NUI Galway.
  • The Chaplaincy Service is available to support students and staff during normal working hours and outside of working hours, when required. We can be contacted as follows:

Fr Ben Hughes, Chaplain

E: ben.hughes@universityofgalway.ie

T: 091 492168

Jimmy McGovern, Seas Suas Manager

E: jimmy.mcgovern@universityofgalway.ie

T: 091 492164 

Counselling

  • You can consult with a member of the NUI Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • NUI Galway Student Counselling is continuing to operate, remotely online or by phone. For all current users of the Student Counselling Service we are continuing to offer counselling online.
  • For enquiries or to set up an online/phone assessment please email: counselling@universityofgalway.ie

Disability Support Service

•  If you are a student who who has already completed your application for reasonable accommodations with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report).

•  If you are a student who has already completed your application for reasonable accommodations with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer.

•  If you are a student who wishes to apply to the Disability Support Service for reasonable accommodations, you can complete our online registration form.

•  For all other disability support related queries, please email disabilityservice@universityofgalway.ie.  Please note that there may be delays in responding to emails, as we are receiving a high volume of emails at present. However, we will do all that we can to keep such delays to a minimum.

Societies

SocsBox, Áras na Mac Leinn is open Monday – Thursday 10am - 8p and Fridays 10am - 5pm.

You can find out all about societies on socs.universityofgalway.ie

  • Students are not permitted to enter the Student Health Unit at present without first contacting the practice.
  • Arrange an appointment online now via this online form.
  • If you are experiencing COVID-19 related symptoms, please read the advice HERE.
  • This service is monitored from Monday to Friday ONLY. For Urgent queries please phone (091) 492604.

Safe Campus

The Safe Campus initiative is designed to raise awareness about maintaining a safe campus and raising awareness of personal safety wherever we are.

Active* Consent

NUI Galway are leading a national conversation on sexual consent training. Students are welcome to participate in research, workshops and engage with a fantastic programme that is helping to transform our relationships. 

Success Quiz

NUI Galway have designed the ultimate First Year quiz.

Speak Out

Speak Out is an online anonymous reporting tool available to all students and staff to disclose incidents of bullying, cyberbullying, harassment, discrimination, hate crime, coercive behaviour/ control, stalking, assault, sexual harassment, sexual assault, and rape.
The Speak Out tool is available at https://unigalway.speakout.ie/


It is important to remember that as the Speak Out reporting tool is completely anonymous, there is no way of identifying or contacting any member of the university community who uses the tool.
Should you wish to report an incident formally please visit

Staff Harassment and Sexual Harassment Policy or 

Student Sexual Harassment and Harassment Policy

Security Services

Security Services is located at No. 14 Distillery Road in the centre of the campus. The control centre is open 24/7 with security on patrol round the clock.

You can contact the Security Office by email at securityo@universityofgalway.ie but we would always urge people to call us on 091 493333 (Ext.3333) in emergency situations.

For emergencies - Ambulance/Fire/Gardaí: telephone 999/112