Windows 10 End of Support October 2025

Microsoft will end support for Windows 10 on 14th October 2025. After this date, no further updates will be provided for this operating system for most users.

To maintain device and network security, the University has purchased Extended Security Updates (ESU) for University devices which continue to run Windows 10. This ensures that critical Microsoft updates will continue to install on supported University devices beyond the October 2025 end-of-support date.

Privately owned devices are excluded from this program.

It is strongly recommended that suitable standard devices be reimaged to Windows 11 over the coming months.


Device Guidance

  • Standard devices purchased from Dell in recent months come preloaded with the University’s Windows 11 image; no further action is required for these devices.

  • Standard devices purchased from 2020 onwards are generally compatible with Windows 11 and may be upgraded to Windows 11.

  • Standard devices purchased prior to 2020 are unlikely to meet Windows 11’s technical requirements and are typically out of warranty. These should be scheduled for replacement as soon as possible.

  • If your standard device is in warranty and meets Windows 11 requirements, ISS can reimage it. Please log a ticket to initiate this process, ensuring first that your data is backed up before handing over the device.  Instructions on how to log a ticket can be found here. Devices that are out of warranty will not be reimaged by ISS. These should be retired and replaced.

  • If Windows Updates offers to upgrade to Windows 11, the recommendation is that you do not do this. Please instead utilize the recommended method for requesting an upgrade via logging a ticket to ISS.

You can check your Dell warranty status by following instructions here.

If you need help assessing your device’s compatibility or planning for replacement, please contact the Service Desk.

For details on Windows 11 system requirements, visit Windows 11 Specifications | Microsoft.