Accessing T4 Site Manager

By default most browsers have some 'helpful' features turned on, which just get in the way when you're using an dynamic web application, such as an online Web Content Management System.  So save yourself a lot of wasted time by configuring your browser to 'play nice' with the CMS (and any other online editor).  You'll only need to do this once, for every computer and browser you use - the browser will remember the settings (instructions below).

Note: There are a lot of browsers out there - some better than others for using an online CMS.
PC users should avoid using MS Internet Explorer for web editing - it doesn't follow the W3C standards, so some basic things just wont work correctly on it - and even when it does work, it's slower than other browsers.   Opera and Vivaldi (for Mac or PC) can be used but these browsers currently do not support bookmarklets fully - and we use these, quite a bit, to make editing sites even easier.

So I recommend you use either Chrome, Brave, or Firefox - all of which work well on both Mac and PC.  PC Users can also elect to use Edge.  Similarly, Mac users may choose to use Safari.

^ Hide answer

1. In the top-right corner of Brave, click the menu (it looks like 3 lines).
2. Click Settings
3. Click 'Privacy and security' on the left bar
4. Click 'Site and Shields Settings'
5. Scroll down to the bottom and click on 'Pop-ups and Redirects'
6. Look at the top option (Default Behaviour), if it's set to 'Don't allow sites to send pop-ups or use redirects', carry out steps 7 and 8, below. 
   Otherwise, skip to step 9.
7. Click the bottom 'Add' button (to the right of 'Allowed to send pop-ups and use redirects')
8. Add nuigalwayie-cms01-production.terminalfour.net to the list.
9. Close the 'Settings' tab.
10. Exit and re-launch the browser.

^ Hide answer

1. In the top-right corner of Chrome, click the Chrome menu (it looks like 3 vertical dots).
2. Click Settings
3. Click 'Privacy and security' on the left bar
4. Click 'Site Settings'
5. Scroll down to the bottom and click on 'Pop-ups and Redirects'
6. Look at the top option ('Default Behaviour'), if it's set to 'Don't allow sites to send pop-ups or use redirects (recommended)', carry out steps 7 and 8, below. 
   Otherwise, skip to step 9.
7. Click Add to the right of Allow.
8.  Add nuigalwayie-cms01-production.terminalfour.net to the list.
9. Close the 'Settings' tab.
10. Exit and re-launch the browser.

^ Hide answer

1.  Open a new tab
2. Type about:config into the address bar
   If it says 'Proceed with caution', click 'Accept the risk and Continue'
3. Search for browser.cache.disk.enable
4. if it's set to true, double click it (to make it false)
5. Click the menu button (top right) and then Settings
6. Click Privacy & Security on the left bar
7. Scroll down to the Permissions section
8. To the right of 'Block pop-up windows', click Exceptions
9. Type in nuigalwayie-cms01-production.terminalfour.net as the address of the website and then click Allow
10. Click Save Changes
11. Close the 'Settings' and 'Advanced Preferences' tabs

^ Hide answer

1. Launch Edge
2. On the taksbar (on the very bottom of the screen), right-click the Edge icon
3. If there is an option to Pin to taskbar, click it and then right-click the Edge icon on the taskbar again
4. Right-click the option that says Microsoft Edge
5. Click Properties
6. Make sure you're in the 'Shortcut' tab
7. Click into the 'Target' field and press the 'End' button on your keyboard
8. Press the space bar and then add -disk-cache-size-512 to the line
9. Click Apply, and then Ok
10. Close all instances of edge on your computer
11. Launch Edge again (from the taskbar)
12. Click on the menu '...' button (top right) and then Settings
13. Search for 'pop-up' and click on Popups and redirects
14. Click the bottom 'Add' button
15. Type in nuigalwayie-cms01-production.terminalfour.net and click Add
16. Close the Settings tab

From now on, launch edge from the task bar whenever you want to use Site Manager

^ Hide answer

• Browse to Site Manager's login page (there's no need to log in)
• Choose Safari > Preferences, then click Websites (along the top row of icons)
• On the left, click 'Pop-up Windows'.
  If you don’t see it, make sure you have scrolled to the bottom of the list.
• On the right, find  nuigalwayie-cms01-production.terminalfour.net.
  Set it to 'Allow'

^ Hide answer

While Vivaldi runs T4 perfectly, it's not really recommended - but only because it doesn't support installing bookmarklets, which we use a lot.
If you wish to use Vivaldi for the CMS, do the following:

1. Press Ctrl-F12  (or else click on the 'V' icon (top left) and choose 'Settings')
2. On the left hand menu, click 'Webpages'
3. Scroll down to 'Popups' and set to 'Allow'.

^ Hide answer

Even the most IT-savvy person will be confused by this system until they're shown around it.  But once you're shown, it's easy to use. 
So take the training course before you do anything else.  It takes 3 hrs in total and is split into bite-sized segments so you can squeeze them into the time you can spare each day.  Just make sure you complete every segment, in the order in which they appear.
Please view all the course material on the same computer and browser - once you've watched it all you'll get a digital badge to show you've completed the training.

^ Hide answer

You must request the ability to log into the CMS (with your campus account) from the servicedesk. 

Log a ticket to get permissions to access to T4.

If you wish to edit an existing website, set the request type to: 
1. Access to IT Services - Request Access - Web Editing
or else
14. Web Services - NUI Galway Web Site - Permissions

If you want a new blank website (and CMS access to edit it), the best request type to choose is:

14. Web Services - NUI Galway Web Site - New Site (with CMS)

Remember to  include the web address of the site you wish to edit.
Also include your digital badge from the mandatory 3hr online training.  This only becomes available once you've watched the full course.

You can, alternatively, contact the Service Desk by phoning. x5777 or eMailing servicedesknuigalway.ie - a ticket will be generated for you.

Why a ticket?

When logging a ticket, your staff ID is captured automatically (and we need this to grant you access). 
Tickets are preferred by ISS because the request:

• goes to the correct person
• can be actioned by another person if the recipient goes on leave (or becomes unavailable for any reason)
• is reported on if it is not answered quickly enough.   

Tickets are much preferable to email requests, which can easily get buried in the recipient's inbox and may not be seen for days (or weeks).

^ Hide answer

Once you've been granted access to the CMS, you'll be able to log in with your own CMS account.  When you do, you'll see more in the site structure - the training section will still be there but you'll also have access to the site(s) you requested to be able to edit.

To go to the CMS, click here: Site Manager
Tip: If there's no bookmarks bar visible at the top of your browser (right below the address bar), use Ctrl-Shift-B to make it appear - then drag the site manager link up to it, so you can launch the CMS easily at any time.

^ Hide answer

When you request access, you're usually given an initial password.  It is recommended that you change this to a strong password, known only to you.
If ISS granted you access but did not supply an initial password, simply use the 'Forgot Password' option, on the login screen, to gain access.  

‌Your CMS password should be:

• Different from your campus account password
• ‌At least 8 characters long (but longer is better)

and it should contain at least 3 of the following:

• lowercase letters
• UPPERCASE LETTERS
• Special Characters (e.g. !"£$%^&*()-+={}[];:@#<>?)
• Numbers

Finally, it should be hard to guess but easy to remember.
Here are some examples using song lyrics.  Each would take centuries to crack via online brute force password guessing:

• iulPC+gcitr

  (if you like Pina Coladas and getting caught in the rain)
  
  
• ajltgwfa2b4hb
  Raindrops keep falling on my head (line 2): And just like the guy whose feet are too big for his bed

• hwg-raotw!

  (Here we go - rocking all over the world)
  
  
• W9-5waw2mal
  (Workin' 9 to 5 - what a way to make a livin')

• 0wabM-0wabD

  (Oh what a beautiful Morning, Oh what a beautiful day)

Once you've decided on a password, change it by:

1. Logging into T4
2. Clicking on the 'Welcome Xxxx' icon in the top-right corner
3. Click on Profile
4. Click Edit Profile
5. Type in your new password into the 2 empty password fields and then clicking 'Save Changes'

^ Hide answer