Student Registry Helpdesk FAQs

The Student Registry Helpdesk is a service for Students & Graduates wishing to access level one Registry Services as follows: 

Admissions, Registration, Exams and Conferring. 

How can I pay my Exam Fine?

To pay your Exam fine, please ensure that you tick the box "Payment of Fine" on the form. Click the Exam Fine payment link

How can I request Exam Transcripts?

To request a reprint of your Exam Transcripts click the link Exam Transcript page for more details.

How long does it to get Exam Transcripts?

Post-1986 Exam Transcripts take up to 10 working days. Pre-1986 Archive Exam Transcripts take up to 5 working weeks.

Click the link Exam Transcript page  for more details.

I lost my Student ID card, how do I get a replacement?

To request a replacement Student card, click the link "Replacement ID Card" for more details

My Student ID card got stolen, how do I get a replacement?

To request a replacement Student card, click the link "Replacement ID Card" for more details 

I need a Registration statement to confirm my registration in the University, how do I get this?

For advice on how to get your Registration statement, click the link "Registration Statement" for more details.

I need a Statement that requires extra detail for my application, how do I request this?

For advice on how to request a Custom, click the link "Registration Statement" for more details.

I have a form that needs to be stamped by the University, how do I get my form stamped?

For advice on how to get a Form stamped, click the link "Stamping of Forms" for more details. 

Advice for Employers and Background Screening Companies

For advice on how to get degree and certificate verifications, for a University of Galway Graduate, click the link "Education Verification" for more details.

I need advice on how to withdraw from my course, where do I find this advice?

For advice on how to withdraw from the University, click the link "Course Withdrawal"  for more details.