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Business & Economics

Dr Murray Scott

B.A., M.A., H.Dip Sys Anl., M.Comm, PhD

Contact Details

Lecturer (Above the Bar)
J.E.Cairnes School of Business & Economics
T: 495286
E: murray.scott@nuigalway.ie
 
researcher
 

Biography

Murray Scott is a lecturer in the Business Information Systems Discipline at the J.E. Cairnes School of Business & Economics.  He holds a Bachelor and Masters degree in English and Philosophy from the University of Dundee and completed the Higher Diploma in Systems Analysis and Masters in Commerce from NUI Galway.  He was awarded a Ph.D. in the area of eGovernment and Public Value from NUI Galway.  Murray has over 18 years of experience in the academic environment, and has previously served as visiting Professor at the Kogod School of Business, American University, Washington DC and as external examiner for Dublin City University.  Murray's research has been published in leading international journals and conferences, including the AIS Senior Scholars' Basket of Journals. 

Murray¿s current research addresses current environmental and sustainability challenges by developing new innovative models for participative, user-centred, public services aiming at creating greener communities in remote areas.  https://emergreen.interreg-npa.eu/about-the-project/ 

Murray is currently Vice Dean of Internationalisation for the College of Business, Public Policy and Law.  He has also served as Head of Discipline for Business Information Systems and also as programme director for the MSc in Business Information Systems/Cloud Computing Research and B.Sc Business Information Systems.   

Murray maintains active professional and research links with leading indigenous and multi-national companies including SAP, BearingPoint, Accenture and Storm Technologies.   He was awarded the HP Technology for Teaching Higher Education Grant in support of innovative teaching initiatives in the area of international student virtual teams.  Murray also won the Guinness IMI Sir Charles Harvey Award for outstanding achievement in business management postgraduate research.  

Research Interests

  1. Measuring the success of Social Information Systems
  2. Designing social, participative tools for environmental sustainability
  3. Information Systems, Public Value and Public Policy
  4. eLearning Technologies and Virtual Team Collaboration

Research Projects

  Project Start Date End Date
Building public sector innovation capacity towards digital-driven NPA communities 01-JAN-23 31-DEC-25
Public Link 01-NOV-21 30-APR-23
SHAREPAIR 01-JAN-20 25-JUL-23
Emerging technologies for greener communities 01-OCT-18 30-JUN-22
APHELION INNOVATION VOUCHER - PUBLIC VALUE STUDY OF CIVIQ PLATFORM 07-MAR-16 06-MAR-17
DATANEBULA LTD. INNOVATION VOUCHER 01-MAR-14 06-SEP-15
INTERNATIONAL STUDENT VIRTUAL TEAM PROJECT 06-AUG-13 31-JUL-16
DATANEBULA INNOVATION VOUCHER 14-MAR-13 14-MAR-14
MF 2005 IS INNOVATION M SCOTT 01-DEC-05 31-DEC-09
M SCOTT IMPLEMENTING CONFERENCE XP 01-JAN-05 25-OCT-18

Peer Reviewed Journals

  Year Publication
(2024) 'Artificial intelligence and prescriptive analytics for supply chain resilience: a systematic literature review and research agenda'
Smyth, C., Dennehy, D., Fosso Wamba, S., Scott, M., & Harfouche, A. (2024) 'Artificial intelligence and prescriptive analytics for supply chain resilience: a systematic literature review and research agenda'. International Journal Of Production Research, [DOI] [Details]
(2016) 'Measuring eGovernment Success: A Public Value Approach'
Scott, M; DeLone, W; Golden, W (2016) 'Measuring eGovernment Success: A Public Value Approach'. European Journal Of Information Systems, 25 (3):187-208 [DOI] [Details]
(2016) 'Understanding the Impact of Service Quality & Social Value on Customer Behavior'
Connolly, R., Scott, M., and DeLone, W (2016) 'Understanding the Impact of Service Quality & Social Value on Customer Behavior'. The Journal of Social Media in Society, 5 (2):44-74 [Details]
(2016) 'Measuring information quality and success in business intelligence and analytics: key dimensions and impacts'
Corcoran, J., and Scott, M (2016) 'Measuring information quality and success in business intelligence and analytics: key dimensions and impacts'. International Journal of Information Quality, [Details]
(2012) 'Perceptions of information system success in the public sector: Webmasters at the steering wheel?'
Sørum, H., Medaglia, R., Andersen, K., Scott, M., and DeLone, W. (2012) 'Perceptions of information system success in the public sector: Webmasters at the steering wheel?'. Transforming Government: People, Process and Policy, 6 (3):239-257 [ARAN Link] [Details]
(2011) 'A Delphi Study on Collaborative Learning in Distance Education: The Faculty Perspective'
O'NEILL, S.; SCOTT, M.; CONBOY, K (2011) 'A Delphi Study on Collaborative Learning in Distance Education: The Faculty Perspective'. British Journal Of Educational Technology, 42 :939-949 [DOI] [ARAN Link] [Details]
(2010) 'Understanding eGovernment implementation from an NPM strategic reform perspective'
Scott, M., & Robbins, G. (2010) 'Understanding eGovernment implementation from an NPM strategic reform perspective'. Communications Of The Association For Information Systems, 27 (1):493-516 [DOI] [ARAN Link] [Details]
(2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U., Scott, M. and Acton, T (2010) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'. International Journal Of E-Business Research, 6 (1):68-84 [Details]
(2008) 'Intranet Redesign and Change Management: Perspectives on Usability'
Acton, T., Scott, M., and Hill. S. (2008) 'Intranet Redesign and Change Management: Perspectives on Usability'. International Business Research, 1 (2) [Details]
(2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'
Scott, M., Golden, W., Hughes, M. (2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'. Business Process Management Journal, 12 (1):76-87 [ARAN Link] [Details]
(2005) 'An assessment of biometric identities as a standard for e-government services'
Scott, M; Acton, T; Hughes, M (2005) 'An assessment of biometric identities as a standard for e-government services'. International Journal Of Services And Standards, 1(3), 271-286, 1 (3):271-286 [DOI] [Details]
(2004) 'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers'
Hughes, M., Scott, M., Golden, W. (2004) 'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers'. Irish Marketing Review, 16 (1):15-24 [Details]
(2003) 'Implementing E-Government in Ireland: A Roadmap for Success'
Hughes, M., Scott, M., Golden, W. (2003) 'Implementing E-Government in Ireland: A Roadmap for Success'. Journal of Electronic Commerce in Organisations, 1 (4):17-33 [ARAN Link] [Details]

Book Chapters

  Year Publication
(2021) 'Discovering sense of community enabling factors for online public engagement'
O Brien, Ann; Golden, William; Scott, M (2021) 'Discovering sense of community enabling factors for online public engagement' In: Lecture Notes in Computer Science, vol 12849. :15-26 Switzerland: Springer Cham. [DOI] [ARAN Link] [Details]
(2016) 'The Public Value of Sense of Community in eParticipation'
O’Brien, A., Scott., and Golden, W (2016) 'The Public Value of Sense of Community in eParticipation' In: Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and ePart 2016. :39-50 Amsterdam: IOS Press. [DOI] [Details]
(2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model'
Sharkey, U.; Scott, M.; Acton, T. (2012) 'The Influence of Quality on E-Commerce Success - An Empirical Application of the DeLone and McLean IS Success Model' In: Transformations in E-Business Technologies and Commerce: Emerging Impacts. :287-302 Chicago, USA: IGI Global. [Details]
(2014) 'Exploring Factors that Influence the Knowledge Worker in a Business Environment'
Griffiin, C; Scott, M; Golden, G (2014) 'Exploring Factors that Influence the Knowledge Worker in a Business Environment' In: DSS 2.0 – Supporting Decision Making with New Technologies. France: digital publication of IFIP Working Group 8.3. [Details]
(2008) 'Advanced Topics in Electronic Commerce'
Golden, W., Hughes, M., Scott, M. (2008) 'Advanced Topics in Electronic Commerce' In: :153-172 Idea Group, Hershey. [Details]
(2007) 'Encyclopedia of Digital Government'
Hughes, M., Scott, M., Golden, W. (2007) 'Encyclopedia of Digital Government' In: :151-157 Hershey: Idea Group. [Details]
(2006) 'In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce'
Scott, M., Hill, S., Acton, T., Hughes, M. (2006) 'In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce' In: :50-56 Idea Group Reference, Hershey. [Details]
(2006) 'Biometric Identities and E-government Services'
Scott, M., Hill, S., Acton, T., & Hughes, M. (2006) 'Biometric Identities and E-government Services' In: Encyclopedia of e-commerce, e-government, and mobile commerce. :50-56 Idea Group Reference, Hershey. [Details]
(2005) 'Innovation and the information society: policy coherence and governance in Ireland'
Ramirez, P., Scott, M., & Golden, W. (2005) 'Innovation and the information society: policy coherence and governance in Ireland' In: In S. Remoe (Ed.), Co-ordination of innovation policies, lessons from case studies (Vol. 2): OECD. [ARAN Link] [Details]
(2005) 'An Assessment of Biometric Identities as a Standard for E-Government Services'
Scott, M., Acton, T., and Hughes, M. (2005) 'An Assessment of Biometric Identities as a Standard for E-Government Services' In: International Journal of Standards and Services. [ARAN Link] [Details]
(2005) 'E-Government evolution in Ireland: A framework for successful implementation'
Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: In M. Khosrow-Pour (Ed.), Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details]
(2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)'
Ramirez, P., Scott, M., Golden, W. (2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)' In: :93-114 [Details]

Conference Publications

  Year Publication
(2018) How to Create Public Value Through Open Data Driven Co-Creation: A Survey of the Literature
Callinan, C,Scott, M,Ojo, A,Whelan, E,Kankanhalli, A,Ojo, A,Soares, D (2018) PROCEEDINGS OF THE 11TH INTERNATIONAL CONFERENCE ON THEORY AND PRACTICE OF ELECTRONIC GOVERNANCE (ICEGOV2018) How to Create Public Value Through Open Data Driven Co-Creation: A Survey of the Literature , pp.363-370 [DOI] [Details]
(2021) International Conference on Electronic Participation
O Brien, Ann; Golden, William; Scott, M (2021) Discovering Sense of Community Enabling Factors for Public and Government Staff in Online Public Engagement . In: Noella Edelmann,Csaba Csáki, Sara Hofmann, Thomas J Lampoltshammer, Laura Alcaide Muñoz, Peter Parycek, Gerhard Schwabe, Efthimios Tambouris eds. International Conference on Electronic Participation Granada Spain, , 07-SEP-21 - 09-SEP-21 , pp.15-26 [DOI] [Details]
(2018) ICEGOV 2018
Callinan, C., Scott, M., Gboyega, O., Whelan, E (2018) How to Create Public Value Through Open Data Driven Co-Creation: A Survey of the Literature ICEGOV 2018 Galway, [Details]
(2018) ICEGOV 2018
O’Brien, A. Scott, M., Golden, W. (2018) Public values on the cusp of change, the journey from consultation to collaboration ICEGOV 2018 Galway, [Details]
(2017) Thirty eighth International Conference on Information Systems
Clohessy, T, Callinan, C, Acton, T, Whelan, E, & Scott, M (2017) An analysis of the 2016 American presidential nominees' tweets: A magical realism perspective Thirty eighth International Conference on Information Systems Seoul, [Details]
(2017) eBled 2017
Callinan, C., Scott, M., Whelan, E., and Ojo, A (2017) A Co-Creation Based Model For Engaging Citizen Open Data Use eBled 2017 [Details]
(2016) Open Conference of the IFIP WG 8.3
Griffin, C., Scott, M., and Golden, W (2016) Evaluating Information Quality and Decision Making in a m–Business Intelligence environment Open Conference of the IFIP WG 8.3 Cork, , 22-JUN-16 - 24-JUN-16 [Details]
(2016) The Public Value of Sense of Community in eParticipation
O'Brien, A,Scott, M,Golden, W,Scholl, HJ,Glassey, O,Janssen, M,Klievink, B,Lindgren I,Parycek, P,Tambouris, E,Wimmer, M,Janowski, T,Soares, DS (2016) ELECTRONIC GOVERNMENT AND ELECTRONIC PARTICIPATION The Public Value of Sense of Community in eParticipation , pp.39-50 [DOI] [Details]
(2016) 15th IFIP Electronic Government (EGOV) and 8th Electronic Participation (ePart) Conference 2016
O’Brien, A., Scott., and Golden, W (2016) The Public Value of Sense of Community in eParticipation . In: Hans Jochen Scholl, Olivier Glassey, Marijn Janssen, Bram Klievink, Ida Lindgren, Peter Parycek, Efthimios Tambouris, Maria Wimmer, Tomasz Janowski, Delfina Sá Soares eds. 15th IFIP Electronic Government (EGOV) and 8th Electronic Participation (ePart) Conference 2016 Portugal, [Details]
(2016) Proceedings of the International Conference for E-Democracy and Open Government
O’Brien, A., Scott, M., and Golden, W (2016) Public Value in eParticipation: The Mediating Role of Sense of Community . In: Edelmann, N, and Parycek, P eds. Proceedings of the International Conference for E-Democracy and Open Government Austria, , 18-MAY-16 - 20-MAY-16 , pp.151-165 [Details]
(2015) 18th Annual Irish Academy of Management
O'Brien, A; Scott, M (2015) Government Crowdsourcing: the role of eParticipation Architecture in creating Public Value 18th Annual Irish Academy of Management Galway, Ireland, [Details]
(2015) 28th Bled eCommerce Conference
Corcoran, J; Scott, M (2015) Information Quality and Business Intelligence & Analytics 28th Bled eCommerce Conference Bled, Slovenia, [Details]
(2015) 18th Annual Irish Academy of Management
Connolly, R; Scott, M; DeLone, W (2015) Corporate Social Media: Understanding the Impact of Service Quality & Social Value on Customer Behavior 18th Annual Irish Academy of Management Galway, Ireland, [Details]
(2014) 17th conference for IFIP WG8.3 DSS
Griffiin, C; Scott, M; Golden, G (2014) Exploring Factors that Influence the Knowledge Worker in a Business Environment . In: Phillips-Wren, G; Carlsson, S; Burstein, F; Respício, A; Brézillon, P eds. 17th conference for IFIP WG8.3 DSS Paris, France, [Details]
(2009) Perspective Communications of the Association for Information Systems - ACIS
Robbins, G., Scott, M. (2009) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective Communications of the Association for Information Systems - ACIS [Details]
(2006) CONFERENCEXP: An enabling technology for organizational resilience
Scott, M,Sorcinelli, G,Gutierrez, P,Moffatt, C,DesAutels, P,Donnellan, B,Larsen, TJ,Levine, L,DeGross, JI (2006) Transfer and Diffusion of Information Technology for Organizational Resilience CONFERENCEXP: An enabling technology for organizational resilience , pp.219-227 [Details]
(2009) 17th European Conference on Information Systems
O'NEILL S.; SCOTT M.; CONBOY K (2009) What's Technology Got To Do With IT? A Dephi Study on Collaborative Learning in Distance Education 17th European Conference on Information Systems Verona, Italy, [ARAN Link] [Details]
(2013) Irish Accounting and Finance Association Annual Conference, Dublin
Robbins, G. & Scott, M. (2013) The Role of Accounting in Public Management Paradigms: Increasingly Central or just peripheral Irish Accounting and Finance Association Annual Conference, Dublin Dublin, , 23-MAY-13 - 24-MAY-13 [DOI] [Details]
(2012) Center for IT in the Global Economy, Research Workshop
Scott, M., DeLone, W. and Connolly, R. (2012) Building Social Capital and ROI through Social Media Center for IT in the Global Economy, Research Workshop Washington DC, USA, [Details]
(2012) 25th Bled eConference
Scott, M., and Watson, R. (2012) The Value and Impact of Cloud Computing, A Theoretical Framework and Exploratory Assessment of Green IT 25th Bled eConference Bled, Slovenia, [Details]
(2012) 12th European Conference on eGovernment
Cahill, R., and Scott, M. (2012) Investigating G2B Success: A Business Value Framework for the SME Sector 12th European Conference on eGovernment Barcelona, Spain, [Details]
(2011) Microsoft Research Engineering Excellence Summit
Scott, M., Sorcinelli, G., and Shi, Mei-Yau (2011) Multi-Cultural Sensitivity in International Virtual Teams Microsoft Research Engineering Excellence Summit Cambridge, Massachusetts, USA, [Details]
(2011) 19th European Conference on Information Systems
Scott, M., DeLone, W. and Golden, W. (2011) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 19th European Conference on Information Systems Helsinki, Finland, [Details]
(2010) IFIP (eGov) WG 8.5
Kelly, J. and Scott, M. (2010) Public Sector IT Outsourcing: A Framework for Evaluating Risk IFIP (eGov) WG 8.5 Lausanne, Switzerland, [Details]
(2010) Center for IT in the Global Economy, Research Workshop
Scott, M., DeLone, W. and Golden, W (2010) Assessing the Value of Web 2.0 in Government & Private Sector Web Sites Center for IT in the Global Economy, Research Workshop Washington DC, USA, [Details]
(2010) 16th Americas Conference on Information Systems (AMCIS)
MCHUGH, O.; CONBOY, K.; SCOTT, M. (2010) Control in E-Government Projects - An Exploratory Study 16th Americas Conference on Information Systems (AMCIS) Lima, Peru, , 12-AUG-10 - 15-AUG-10 [ARAN Link] [Details]
(2009) 30th International Conference on Information Systems
Scott, M., DeLone, W. and Golden, W (2009) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 30th International Conference on Information Systems Phoenix, Arizona, USA, [Details]
(2009) 17th European Conference on Information Systems (ECIS)
O'NEILL, S., SCOTT, M., CONBOY, K (2009) What's technology got to do with it? A Delphi Study on Collaborative Learning in Distance Education 17th European Conference on Information Systems (ECIS) Verona, Italy, [Details]
(2009) Microsoft Research Faculty Summit
Sorcinelli, G., Scott, M., Donnellan, B., and Lowe, P. (2009) Multi-Cultural Collaboration and Virtual Product Development Teams Microsoft Research Faculty Summit Redmond, Seattle, USA, [Details]
(2009) 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety)
O'BOYLE, P.; ACTON, T.; CAMPION, M.; CONBOY, K.; SCOTT, M. (2009) Towards a Toolset for Intranet Evaluation 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety) Bled, Slovenia, [Details]
(2009) Perspective Communications of the Association for Information Systems (ACIS)
Robbins, G., Scott, M. (2009) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective Communications of the Association for Information Systems (ACIS) [Details]
(2008) SIG eGov workshop pre the 18th International Conference on Information Systems Paris, France
SCOTT, M.; CONBOY, K. (2008) A Study of Budgetary Control in eGovernment Projects SIG eGov workshop pre the 18th International Conference on Information Systems Paris, France , 17-DEC-08 [Details]
(2008) 5th Scandinavian Conference on E-Government Copenhagen, Denmark
Scott, M. and Robbins, G. (2008) New Public Management: A Strategic Management approach for E-Government? 5th Scandinavian Conference on E-Government Copenhagen, Denmark , 04-FEB-08 - 05-FEB-08 [Details]
(2008) European Conference on Information Systems (ECIS)
Robbins, G., Scott, M. (2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective European Conference on Information Systems (ECIS) Galway, Ireland, , 05-JUN-08 - 06-JUN-08 [DOI] [Details]
(2007) New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK
Scott, M. and Golden, W. (2007) The Implementation of Citizen-centred E-Government: A Stakeholder Viewpoint New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK , 07-NOV-07 [ARAN Link] [Details]
(2007) SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada
Scott, M. and Golden, W. (2007) New Public Management: E-Government in Context SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada , 08-DEC-07 [Details]
(2006) European Conference on Information Systems
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. European Conference on Information Systems Goteborg, Sweden, , pp.1711-1722 [ARAN Link] [Details]
(2006) Information Resources Management Association Conference
Hill S., Scott M., Acton T. and Farren N. (2006) Interactive Television: A study in the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association Conference Washington DC, USA, , 21-MAY-06 - 24-MAY-06 [Details]
(2006) 14th European Conference on Information Systems (ECIS)
Sharkey, U., Scott, M. and Acton, T. (2006) The influence of quality on the success of e-commerce systems . In: Ljungberg J, A. M eds. 14th European Conference on Information Systems (ECIS) Goteborg, Sweden, , pp.1711-1722 [Details]
(2006) 17th Information Resources Management Association Conference Washington D.C., USA
Scott, M., Acton, T., Boyle, P. and Hill, S. (2006) Developing Best Practice in Intranet Evaluation: a Comparison of evaluation models for usability and acceptance 17th Information Resources Management Association Conference Washington D.C., USA , 21-MAY-06 - 24-MAY-06 [Details]
(2006) 17th European Conference on Information Systems (ECIS) Gothenburg, Sweden
Scott, M., Sharkey, U., and Acton, T. (2006) The Influence of Quality on the Success of E-Commerce Systems 17th European Conference on Information Systems (ECIS) Gothenburg, Sweden , 21-JUN-06 - 23-JUN-06 [ARAN Link] [Details]
(2006) In the Impact of Pen-based Technology on Education Workshop Purdue University Indianapolis, IN, USA
Scott, M. and Donnellan, B. (2006) The Use of ConferenceXP and TabletPC for Information Systems Teaching In the Impact of Pen-based Technology on Education Workshop Purdue University Indianapolis, IN, USA , 05-APR-06 - 07-APR-06 [Details]
(2006) 17th Information Resources Management Association Conference Washington D.C., USA
Scott, M., Acton, T., Farren, N., and Hill, S. (2006) Interactive Television: A Study in the Diffusion of a New Technology in Britain and Ireland 17th Information Resources Management Association Conference Washington D.C., USA , 21-MAY-06 - 24-MAY-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Acton, T.; Scott, M.; Farren, N. (2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2006) Information Resources Management Association Conference
Hill, S., Scott M., Acton, T. and O’Boyle P. (2006) Developing Best Practices in Intranet Evaluation: a comparison of evaluation models for usability and acceptance Information Resources Management Association Conference Washington DC, USA, , 21-MAY-06 - 24-MAY-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Scott, M.; Acton, T.; O'Boyle, P. (2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2006) IFIP 8.6 Galway, Ireland
Scott, M., Sorcinelli, G., Barnett, B., Moffett, C., Gutierrez, P., and DesAutels, P. (2006) ConferenceXP - An Enabling Technology for Organisational Resilience IFIP 8.6 Galway, Ireland , 07-JUN-06 - 10-JUN-06 [Details]
(2006) Information Resources Management Association International Conference
Hill, S.; Acton, T.; Scott, M.; Farren, N. (2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland Information Resources Management Association International Conference Washington, D.C., USA, [Details]
(2005) Microsoft Research Faculty Summit 2005 Redmond, Seattle, WA, USA
Sorcinelli, G. and Scott, M. (2005) Implementing a Virtual Transatlantic Classroom using ConferenceXP Microsoft Research Faculty Summit 2005 Redmond, Seattle, WA, USA , 15-JUN-05 - 18-JUL-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Hill, S, . Acton, T., and Scott, M. (2005) E-Education - Keys to Success for Organisations 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Hill, S, . Acton, T., and Scott, M. (2005) Intranet Redesign: Management and Employee Perspectives on Usability 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Scott, M. and Golden, W. (2005) Small E-Big Countries - The Irish Position 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 18th Bled eCommerce Conference
Acton, T.; Scott, M.; Hill, S. (2005) E-Education - Keys To Success For Organisations 18th Bled eCommerce Conference Bled, Slovenia, [Details]
(2005) 18th Bled eCommerce Conference
Hill, S.; Acton, T.; Scott, M. (2005) Intranet Redesign: Management And Employee Perspectives on Usability 18th Bled eCommerce Conference Bled, Slovenia, [Details]
(2004) 7th Irish Academy Of Management Annual Conference
Acton, T.; Scott, M.; Flanagan, D. (2004) Redesigning the Intranet: Managerial and Employee Perspectives 7th Irish Academy Of Management Annual Conference Dublin, Ireland, [Details]
(2004) 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK
Acton, T., Scott, M. and Brown, J. (2004) Business Intranet redesign: Can high usability mediate competitive advantage? 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK , 01-JAN-04 [Details]
(2004) (In Proceedings of) 12th European Conference on Information Systems (ECIS)
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [ARAN Link] [Details]
(2004) 17th Bled eCommerce Conference Bled, Slovenia
Scott, M., Golden, W. and Hughes, M. (2004) A Click and Bricks Strategy for E-Government 17th Bled eCommerce Conference Bled, Slovenia , 21-JUN-04 - 23-JUN-04 [Details]
(2004) 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK
Acton, T., Golden, W., Gudea, S. and Scott, M. (2004) Usability and acceptance in small screen Information Systems 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK , 01-JAN-04 [Details]
(2004) 12th European Conference in Information Systems Turku, Finland
Scott, M., Golden, W. and Hughes, M. (2004) Implementation strategies for E-Government: A Stakeholder Analysis Approach 12th European Conference in Information Systems Turku, Finland , 01-JUN-04 [ARAN Link] [Details]
(2004) 7th Irish Academy of Management Conference Dublin, Ireland
Hughes, M., Acton, T., and Scott, M. (2004) Making the most of the VLE: Lecturer experience and student perceptions of virtual learning environment usage 7th Irish Academy of Management Conference Dublin, Ireland , 01-JAN-04 [Details]
(2004) 7th Irish Academy Of Management Annual Conference
Acton, T.; Hughes, M.; Scott, M. (2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements 7th Irish Academy Of Management Annual Conference Dublin, Ireland, [Details]
(2004) 9th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Scott, M.; Brown, J.; Flanagan, D. (2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage? 9th European Collaborative Electronic Commerce Technologies and Research University of Surrey, Guildford, UK, [Details]
(2004) 9th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Golden, W.; Gudea, S.; Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems 9th European Collaborative Electronic Commerce Technologies and Research University of Surrey, Guildford, UK, [Details]
(2004) 7th Irish Academy of Management Conference Dublin, Ireland
Hughes, M., Acton, T., and Scott, M. (2004) A comparison of the effectiveness of e-learning versus instruction-led training for modular training requirements 7th Irish Academy of Management Conference Dublin, Ireland , 01-JAN-04 [Details]
(2003) Americas Conference in Information Systems Tampa, FL, USA
Scott, M., Golden, W. and Hughes, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government Americas Conference in Information Systems Tampa, FL, USA , 01-AUG-03 [Details]
(2003) (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS)
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS) Tampa, FL, USA, , 04-AUG-03 - 06-AUG-03 [Details]
(2003) 16th Bled Electronic Commerce Conference Bled, Slovenia
Golden, W., Hughes, M., Scott, M., and Conway, F. (2003) Satellite Ireland: An Investigation of a Government Sponsored Broadband Trial 16th Bled Electronic Commerce Conference Bled, Slovenia , 01-JAN-03 [Details]
(2002) (Proceedings of) 2nd European Conference on Electronic Government
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision (Proceedings of) 2nd European Conference on Electronic Government Oxford, UK, , 01-OCT-02 - 02-OCT-02 [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Acton, T., Golden, W. and Scott, M. (2002) Training the Knowledge Worker: A Descriptive Study Of Training Practices In Irish Software Companies 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Scott, M., Golden, W. and Hughes, M. (2002) E-Tailing In Ireland: A Review Of Ireland's Top 25 Retailers 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) 2nd European Conference on Electronic Government Oxford, UK
Scott, M., Golden, W. and Hughes, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision 2nd European Conference on Electronic Government Oxford, UK , 01-OCT-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Hughes, M., Golden, W., Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Green, R., Ryan, P., Grimes, S., Kane, A., Moroney, M., Scott, M. and Giblin, M. (2002) Atlantic Technology Corridor': An Emerging Irish High Tech Cluster? 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [Details]
(2002) 5th Irish Academy of Management Conference
Acton, T.; Golden, W.; Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies . In: O'Toole, T., Harrington, D. and McCarthy, A eds. 5th Irish Academy of Management Conference Waterford Institute of Technology, Waterford, , pp.172-173 [Details]

Other Journals

  Year Publication
(2008) 'Intranet Redesign and Change Management: Perspectives on Usability'
Flanagan, D,; Acton, T.; Campion, M.; Hill, S.; Scott, M. (2008) 'Intranet Redesign and Change Management: Perspectives on Usability' International Business Research, 1 (2) . [Details]

Conference Contributions

  Year Publication
2014 Irish Accounting and Finance Conference,
Kelly, M. Robbins, G. and Scott, M Enterprise Architecture and Management Control Systems: An Integrative Framework for Measuring Performance. [Conference Organising Committee Chairperson], 2014 Irish Accounting and Finance Conference, Dublin, Ireland . [Details]

Conference Paper

  Year Publication
(2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011.
Scott, M.,DeLone, W.,Golden, W.,Tieto,,S. A. P. University Alliances,Emerald,,Pearson, Education,Palgrave, Macmillan (2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011. HelsinkiHelsinki: Conference Paper [Details]
(2010) Public sector IT outsourcing: a framework for evaluating risk. Paper presented at the IFIP e-Government Conference 2010.
Scott, M. (2010) Public sector IT outsourcing: a framework for evaluating risk. Paper presented at the IFIP e-Government Conference 2010. Conference Paper [ARAN Link] [Details]
(2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia.
O'Boyle, P., Acton, T., Campion, M., Conboy, K., Scott, M. (2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia. Conference Paper [Details]
(2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia, June 14-17.
O'Boyle, P., Acton, T., Campion, M., Conboy, K., Scott, M. (2009) Towards a Toolset for Intranet Evaluation. 22nd Bled E-Commerce Conference on eEnablement Bled, Slovenia, June 14-17. Conference Paper [Details]
(2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009.
Scott, M., & Golden, W. (2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009. Conference Paper [ARAN Link] [Details]
(2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective. European Conference on Information Systems (ECIS) Galway, Ireland.
Robbins, G. and Scott, M. (2008) Unravelling eGovernment: Understanding Implementation from an NPM Reform Context Perspective. European Conference on Information Systems (ECIS) Galway, Ireland. Conference Paper [Details]
(2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference.
Hill, S., Acton, T., Scott, M., Farren, N. (2006) Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference. Washington, D.C., USA: Conference Paper [Details]
(2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference.
Hill, S., Acton, T., Scott, M., Farren, N. (2006) Interactive Television: A Study into the Diffusion of a New Technology in Britain and Ireland. Information Resources Management Association International Conference. Washington, D.C., USA: Conference Paper [Details]
(2006) The influence of quality on the success of e-commerce systems. In Proceedings of the Fourteenth European Conference on Information Systems (Ljungberg J, Andersson M eds.), 1711-1722, Goteborg.
Sharkey U, Scott M, Acton T (2006) The influence of quality on the success of e-commerce systems. In Proceedings of the Fourteenth European Conference on Information Systems (Ljungberg J, Andersson M eds.), 1711-1722, Goteborg. Conference Paper [ARAN Link] [Details]
(2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance. Information Resources Management Association International Conference Washington, D.C., USA.
Hill, S., Scott, M., Acton, T., O'Boyle, P. (2006) Developing Best Practice in Intranet Evaluation: A Comparison of Evaluation Models for Usability and Acceptance. Information Resources Management Association International Conference Washington, D.C., USA. Conference Paper [Details]
(2005) E-Education - Keys To Success For Organisations. 18th Bled eCommerce Conference Bled, Slovenia.
Acton, T., Scott, M., Hill, S. (2005) E-Education - Keys To Success For Organisations. 18th Bled eCommerce Conference Bled, Slovenia. Conference Paper [Details]
(2005) Intranet Redesign: Management And Employee Perspectives on Usability. 18th Bled eCommerce Conference.
Hill, S., Acton, T., Scott, M. (2005) Intranet Redesign: Management And Employee Perspectives on Usability. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) Redesigning the Intranet: Managerial and Employee Perspectives. The 7th Irish Academy Of Management Annual Conference.
Acton, T., Scott, M., Flanagan, D. (2004) Redesigning the Intranet: Managerial and Employee Perspectives. The 7th Irish Academy Of Management Annual Conference. School of Business Studies, University of Dublin, Trinity College: Conference Paper [Details]
(2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458.
Scott, M., Golden, W., & Hughes, M. (2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Conference Paper [ARAN Link] [Details]
(2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage?. University of Surrey, Guildford , UK.
Acton, T., Scott, M., Brown, J., Flanagan, D. (2004) Business Intranet Redesign: Can High Usability Mediate Competitive Advantage?. University of Surrey, Guildford , UK. Conference Paper [Details]
(2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements. The 7th Irish Academy Of Management Annual Conference.
Acton, T., Hughes, M., Scott, M. (2004) A Comparison of the Effectiveness of E-Learning Versus Instruction-Led Training for Modular Training Requirements. The 7th Irish Academy Of Management Annual Conference. School of Business Studies, University of Dublin, Trinity College: Conference Paper [Details]
(2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference.
Scott, M., Golden, W., Hughes, M. (2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe).
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe). University of Surrey, Guildford , UK: Conference Paper [ARAN Link] [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK.
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK. Conference Paper [ARAN Link] [Details]
(2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems.
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details]
(2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference.
Golden, W., Hughes, M., Scott M., Conway, F. (2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems.
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems. Tampa, USA: Conference Paper [Details]
(2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings.
Golden, William, Hughes, Martin, and Scott, Murray (2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Conference Paper [ARAN Link] [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810.
Hughes, M., W. Golden and M. Scott (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Conference Paper [ARAN Link] [Details]
(2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government.
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government. Oxford, UK: Conference Paper [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology.
Acton, T., Golden, W., Scott, M. (2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology. Conference Paper [Details]
(2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference.
Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference. Waterford Institute of Technology, Waterford: Conference Paper [Details]
(2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference.
Golden, W., Hughes, M., Scott, M. (2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [ARAN Link] [Details]
(2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology, Waterford.
Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology, Waterford. Conference Paper [Details]

Working Paper

  Year Publication
(2004) The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers.
Scott, M., Golden, W., Hughes, M. (2004) The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint. Centre for Innovation and Structural Change, NUI, Galway, Ireland; Working Papers. Working Paper [ARAN Link] [Details]

Honours and Awards

  Year Title Awarding Body
2008 Hewlett Packard Technology Teaching Excellence Hewlett Packard
2003 Guinness IMI Sir Charles Harvey Award for Outstanding achievement in Business Management Postgraduate Studies Irish Management Institute

Professional Associations

  Association Function From / To
Irish Analytics Association Member 01-JAN-17 / 30-JUN-20

Committees

  Committee Function From / To
Head of Business Information Systems Head of Discipline 01-JAN-14 / 31-DEC-19
International Development Committee Co-Director 01-JAN-17 / 30-JUN-20
External Examiner (DCU) External Examiner 01-JAN-14 / 31-DEC-17
M.Sc Cloud Computing Research Programme Director 01-JAN-10 / 31-DEC-19
BSc in Business Information Systems Programme Director 01-JAN-05 / 31-DEC-08

Employment

  Employer Position From / To
NUIG Lecturer in Business Information Systems (Above-the-Bar) /

Education

  Year Institution Qualification Subject
2011 NUIG Ph.D E-Government
2003 NUIG M.Comm (Research) Business Information Systems
1998 University of Dundee M.A. (English & Philosophy) English & Philosophy
2001 NUIG Higher Diploma in Systems Analysis Business Information Systems
1997 University of Dundee B.A English & Philosophy

Teaching Interests

  1. Enterprise Systems
  2. Enterprise Architecture Management
  3. E-Business Technologies
  4. Web and Interactive Media Design
  5. Cloud Computing and Distributed Decision-Making in Virtual Teams