Prof William Golden

B.Comm., M.B.S., Ph.D.

 
researcher
 

Biography

Information Systems and Business Analytics are impactful on Learning and Decision Making. My research interests centre around better understanding how different types of Information systems - such as Business Analytics, Mobile, Learning Management Systems - enable people to learn and by so doing make better more informed decisions. I am at present particularly interested in Learning Analytics.

Research Interests

Business Analytics, Learning Analytics, ICT and Learning, Decision Making and Information Systems, Innovation and Information Systems, Flexibility and Information Systems, Mobile Technology.

Peer Reviewed Journals

  Year Publication
(2023) 'ChatGPT: A trusted source?'
Golden, Willie (2023) 'ChatGPT: A trusted source?'. Irish Journal of Technology Enhanced Learning, 7 (2):113-125 [DOI] [Details]
(2023) 'Deciding on Cloud-Managed Services: The Cloud Trilemma'
Acton, T.; Datta, P. M.; Golden, W. (2023) 'Deciding on Cloud-Managed Services: The Cloud Trilemma'. Journal Of Information Technology Teaching Cases, 0 :1-13 [DOI] [Details]
(2022) 'How Technostress and Self-Control of Social Networking Sites affect Academic Achievement and Wellbeing'
Whelan, E.; Golden, W.; Tarafdar, M. (2022) 'How Technostress and Self-Control of Social Networking Sites affect Academic Achievement and Wellbeing'. Internet Research, [ARAN Link] [Details]
(2018) 'Enterprise Personal Analytics: The Next Frontier in Individual Information Systems Research'
Clohessy, T., Acton, T., Whelan, E. and Golden, W. (2018) 'Enterprise Personal Analytics: The Next Frontier in Individual Information Systems Research'. Journal of Foundations and Trends in Information Systems, 2 (4):296-387 [DOI] [ARAN Link] [Details]
(2016) 'Measuring eGovernment success: a public value approach'
Scott, M,DeLone, W,Golden, W (2016) 'Measuring eGovernment success: a public value approach'. European Journal Of Information Systems, 25 :187-208 [DOI] [Details]
(2013) 'Digitising the R&D social network: revisiting the technological gatekeeper'
Whelan, E;Golden, W;Donnellan, B (2013) 'Digitising the R&D social network: revisiting the technological gatekeeper'. Information Systems, 23 :197-218 [DOI] [Details]
(2013) 'Digitising the R&D social network: revisiting the technological gatekeeper'
Whelan, E,Golden, W,Donnellan, B (2013) 'Digitising the R&D social network: revisiting the technological gatekeeper'. Information Systems Journal, 23 :197-218 [DOI] [Details]
(2010) 'How Internet technologies impact information flows in R&D'
Whelan, E,Teigland, R,Donnellan, B,Golden, W (2010) 'How Internet technologies impact information flows in R&D'. R & D Management, 40 :400-413 [ABS3] [Details]
(2010) 'Analyzing R & D knowledge flows in the flat world'
Whelan, E.,Donnellan, B.,Golden, W. (2010) 'Analyzing R & D knowledge flows in the flat world'. IEEE Engineering Management Review, 38 (33) [Details]
(2010) 'How Internet technologies impact information flows in R&D: reconsidering the technological gatekeeper'
Whelan, E;Teigland, R;Donnellan, B;Golden, W (2010) 'How Internet technologies impact information flows in R&D: reconsidering the technological gatekeeper'. R & D Management, 40 :400-413 [Details]
(2009) 'Knowledge Diffusion in Contemporary R&D Groups: Re-examining the Role of the Technological Gatekeeper'
Whelan, E;Donnellan, B;Golden, W (2009) 'Knowledge Diffusion in Contemporary R&D Groups: Re-examining the Role of the Technological Gatekeeper'. Semantic E-Science, 4 :81-94 [DOI] [Details]
(2009) 'Analyzing R&D knowledge flows in the flat world'
Whelan, Eoin; Donnellan, Brian; Golden, Willie (2009) 'Analyzing R&D knowledge flows in the flat world'. Journal of Information Technology Cases and Application Research, 11 (2):5-19 [Details]
(2009) 'Knowledge Diffusion in Contemporary R&D Groups: Re-examining the Role of the Technological Gatekeeper'
Whelan, E,Donnellan, B,Golden, W,King, WR (2009) 'Knowledge Diffusion in Contemporary R&D Groups: Re-examining the Role of the Technological Gatekeeper'. Knowledge Management And Organizational Learning, 4 :81-94 [DOI] [Details]
(2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'
Scott, M., Golden, W., Hughes, M. (2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'. Business Process Management Journal, 12 (1):76-87 [ARAN Link] [Details]
(2004) 'Inter-Organisational Information Systems as Enablers of Organisational Flexibility'
Golden, W., Powell, P. (2004) 'Inter-Organisational Information Systems as Enablers of Organisational Flexibility'. TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT, 16 (3):299-325 [Details]
(2004) 'Inter-organisational information systems as enablers of organisational flexibility'
Golden, W,Powell, P (2004) 'Inter-organisational information systems as enablers of organisational flexibility'. Technology Analysis & Strategic Management, 16 :299-325 [DOI] [Details]
(2004) 'Achieving Business Process Change in the Public Sector: Revolution or Evolution?'
Hughes, M., Golden, W. (2004) 'Achieving Business Process Change in the Public Sector: Revolution or Evolution?'. ELECTRONIC GOVERNMENT, 1 (2):152-165 [Details]
(2003) 'Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?'
Hughes, M., Golden, W., Powell, P. (2003) 'Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?'. JOURNAL OF SMALL BUSINESS AND ENTERPRISE DEVELOPMENT, 10 (3):277-286 [Details]
(2003) 'An assessment of biometric identities as a standard for e-government services'
Scott, M., Golden, W., & Hughes, M. (2003) 'An assessment of biometric identities as a standard for e-government services'. Irish Marketing Review, 1(3), 271-286, [ARAN Link] [Details]
(2003) 'E-tailing in Ireland: A review of Ireland's Top 25 Retailers'
Golden, W., Hughes, M., Scott, M. (2003) 'E-tailing in Ireland: A review of Ireland's Top 25 Retailers'. IRISH MARKETING REVIEW, 16 (1):15-24 [ARAN Link] [Details]
(2003) 'On-Line Retailing: What Drives Success? Evidence from Ireland'
Golden, W., Hughes, M., Gallagher, P. (2003) 'On-Line Retailing: What Drives Success? Evidence from Ireland'. JOURNAL OF END USER COMPUTING, 15 (3):32-44 [Details]
(2003) 'Measuring Usability in User Interfaces: A Case of Divergent Metrics'
Acton, T.; Golden, W. (2003) 'Measuring Usability in User Interfaces: A Case of Divergent Metrics'. Interfaces, 55 :10-11 [Details]
(2003) 'Training the knowledge worker: a descriptive study of training practices in Irish software companies'
Acton, T.; Golden, W. (2003) 'Training the knowledge worker: a descriptive study of training practices in Irish software companies'. Journal of European Industrial Training, 27 :137-146 [Details]
(2002) 'Transparent Interfaces on Small Screen Devices: Usable or Not?'
Acton, T., Golden, W. (2002) 'Transparent Interfaces on Small Screen Devices: Usable or Not?'. Journal Of Doing Business Across Borders, 1 (2):113-127 [ARAN Link] [Details]
(2002) 'Menus on 3G Phones: Usable or Not?'
Acton, T.; Golden, W. (2002) 'Menus on 3G Phones: Usable or Not?'. Doing Business Across Borders, Special issue on Innovation and Technology, 1 :113-127 [Details]
(2000) 'Business flexibility from decision support systems'
Powell, P., Loebbecke, C., Golden, W. (2000) 'Business flexibility from decision support systems'. JOURNAL OF DECISION SYSTEMS, 9 (2):121-136 [Details]
(2000) 'Towards a definition of flexibility: in search of the Holy Grail?'
Golden, W,Powell, P (2000) 'Towards a definition of flexibility: in search of the Holy Grail?'. Omega-International Journal Of Management Science, 28 :373-384 [Details]

Books

  Year Publication
(2008) Proceedings of the 16th European Conference in Information Systems (ECIS2008).
GOLDEN, W.; ACTON, T.; CONBOY, K. (2008) Proceedings of the 16th European Conference in Information Systems (ECIS2008). Ireland: NUI Galway. [Details]
(1995) Deciding the Future: The Role of Management Accountants as Decision Support Personnel, CIMA IT Management Series.
Murphy, C., Currie, J., Fahy, M., Golden, W. (1995) Deciding the Future: The Role of Management Accountants as Decision Support Personnel, CIMA IT Management Series. [Details]

Book Chapters

  Year Publication
(2021) 'Discovering sense of community enabling factors for online public engagement'
O Brien, Ann; Golden, William; Scott, M (2021) 'Discovering sense of community enabling factors for online public engagement' In: Lecture Notes in Computer Science, vol 12849. :15-26 Switzerland: Springer Cham. [DOI] [ARAN Link] [Details]
(2016) 'The Public Value of Sense of Community in eParticipation'
O’Brien, A., Scott., and Golden, W (2016) 'The Public Value of Sense of Community in eParticipation' In: Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and ePart 2016. :39-50 Amsterdam: IOS Press. [DOI] [Details]
(2014) 'National System of Innovation- Ireland'
Cunningham, J; Golden, W (2014) 'National System of Innovation- Ireland' In: Encyclopaedia on Technology and Innovation Management. UK: Basil Blackwell. [Details]
(2013) 'It Is About Time: Investigating the Temporal Parameters of Decision-Making in Agile Teams. Building Sustainable Information Systems'
Riordan, Niamh O,Acton, Tom,Conboy, Kieran,Golden, Willie (2013) 'It Is About Time: Investigating the Temporal Parameters of Decision-Making in Agile Teams. Building Sustainable Information Systems' In: :455-465 Springer USSpringer US. [Details]
(2010) 'National System of Innovation - Ireland'
Cunningham, J; Golden, W (2010) 'National System of Innovation - Ireland' In: Encyclopedia on Technology and Innovation Management. :431-446 UK: Wiley. [Details]
(2009) 'National System of Innovation- Ireland'
Cunningham, James; Golden, Willie (2009) 'National System of Innovation- Ireland' In: Encyclopedia on Technology and Innovation Management Technology. London: Wiley-Blackwell. [Details]
(2009) 'An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME’s'
Nagle, Tadhg; Golden, Willie (2009) 'An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME’s' In: Information Systems - Innovation and creativity in Small and Medium Sized Enterprises. :60-72 The Netherlands: Springer. [Details]
(2009) 'Knowledge diffusion in contemporary R&D groups: Re-examining the role of the technological gatekeeper'
Whelan, Eoin; Donnellan, Brian; Golden Willie (2009) 'Knowledge diffusion in contemporary R&D groups: Re-examining the role of the technological gatekeeper' In: The Annals of Information Systems, Knowledge Management & Organizational Learning. USA: Springer. [Details]
(2008) 'Knowledge Management'
Xu, S., Donnellan, B., Golden, B.W. (2008) 'Knowledge Management' In: :170-188 Informing Science Press. [Details]
(2008) 'Hostelworld.com'
Cunningham, J.; Golden, W. (2008) 'Hostelworld.com' In: Exploring Corporate Strategy. :830-835 USA: Prentice Hall Pearson. [Details]
(2008) 'Advanced Topics in Electronic Commerce'
Golden, W., Hughes, M., Scott, M. (2008) 'Advanced Topics in Electronic Commerce' In: :153-172 Idea Group, Hershey. [Details]
(2007) 'A Case Study in the Semiconductor Industry'
Donnellan, B., Hughes, M., Golden, W. (2007) 'A Case Study in the Semiconductor Industry' In: [Details]
(2007) 'Encyclopedia of Digital Government'
Hughes, M., Scott, M., Golden, W. (2007) 'Encyclopedia of Digital Government' In: :151-157 Hershey: Idea Group. [Details]
(2006) 'Creativity and Innovation'
Acton, T., Golden, W., van der Heijden, H. (2006) 'Creativity and Innovation' In: Decision Making and Decision Support, Editors: Adam, F., Brezillon, P., Carlsson, S. and Humphreys, P. :340-356 London: Ludic Publishing Ltd. [Details]
(2006) 'Mobile Interfaces for Decision Support'
Acton, T.; Golden, W.; van der Heijden, H. (2006) 'Mobile Interfaces for Decision Support' In: Creativity and Innovation in Decision Making and Decision Support. :340-356 P. Ludic Publishing Ltd. [Details]
(2006) 'Hostelworld.com: Challenging the Industry Recipe'
Cunningham, J., Golden, W. (2006) 'Hostelworld.com: Challenging the Industry Recipe' In: Modern Management: Theory & Practice for Irish Students. :445-449 Gill and MacMillan. [Details]
(2006) 'Hostelworld.com: Challenging the Industry Receipe'
Cunningham, J., Golden, W. (2006) 'Hostelworld.com: Challenging the Industry Receipe' In: Modern Management: Theory and Practice for Irish Students. :445-449 Dublin: Blackhall Publishing. [Details]
(2006) 'Hostelworld.com: Web Reservations Internation'
Cunningham, J; Golden, W (2006) 'Hostelworld.com: Web Reservations Internation' In: Strategic Management. :254-265 USA: Pearson International. [Details]
(2006) 'Hostelworld.com: Web Reservation International'
Cunningham, J., Golden, W. (2006) 'Hostelworld.com: Web Reservation International' In: Strategic Management In David James Pearson International. :254-265 [Details]
(2005) 'Innovation and the information society: policy coherence and governance in Ireland'
Ramirez, P., Scott, M., & Golden, W. (2005) 'Innovation and the information society: policy coherence and governance in Ireland' In: In S. Remoe (Ed.), Co-ordination of innovation policies, lessons from case studies (Vol. 2): OECD. [ARAN Link] [Details]
(2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)'
Ramirez, P., Scott, M., Golden, W. (2005) 'Case Studies in Cross-Sectoral Policy Paris, Organisation for Economic Co-operation and Development (OECD)' In: :93-114 [Details]
(2005) 'An Exploratory Study in Public Health Care. In Creating Knowledge Based Health Care Organizations'
Hughes, M., Golden, W. (2005) 'An Exploratory Study in Public Health Care. In Creating Knowledge Based Health Care Organizations' In: :222-234 Idea Publishing Group, Hershey, PA. [Details]
(2005) 'E-Government evolution in Ireland: A framework for successful implementation'
Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: In M. Khosrow-Pour (Ed.), Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details]
(2005) 'Agility in Information Systems Development: A Three-Tiered Framework'
CONBOY, K.; FITZGERALD, B.; GOLDEN, W. (2005) 'Agility in Information Systems Development: A Three-Tiered Framework' In: Business Agility and Information Technology Diffusion. :35-49 Boston: Springer. [Details]
(2005) 'Implementing successful e-government in Ireland: the importance of business process redesign'
Hughes, M., Scott, M., & Golden, W. (2005) 'Implementing successful e-government in Ireland: the importance of business process redesign' In: In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global. [ARAN Link] [Details]
(2004) 'Knowing how Intranets enable Knowledge Work: An Exploratory Study in Public Health Care'
Golden, W., Hughes, M. (2004) 'Knowing how Intranets enable Knowledge Work: An Exploratory Study in Public Health Care' In: Creating Knowledge Based Health Care Organisations. :222-234 Idea Group Inc. [Details]
(2004) 'Web Reservations International'
Cunningham, J., Golden, W. (2004) 'Web Reservations International' In: Irish Cases in Entrepreneurships. :73-83 [ARAN Link] [Details]
(2004) 'Smart Business Networks'
Golden, W., Hughes, M., Burke, H. (2004) 'Smart Business Networks' In: :185-195 Springer, Berlin: [Details]
(2004) 'Advanced Topics in End User Computing'
Golden, W., Hughes, M., Gallagher, P. (2004) 'Advanced Topics in End User Computing' In: :36-51 Idea Publishing Group, Hershey, PA. [Details]
(2003) 'On-Line Retailing: An Investigation into the Success Factors'
Golden, W., Hughes, M., Gallagher, P. (2003) 'On-Line Retailing: An Investigation into the Success Factors' In: Seeking Success in E-Business: A Multidisciplinary Approach. :421-436 The Netherlands: Kluwer Academic Publishers Dordrecht. [Details]
(2003) 'Traits of Successfully e-enabled Irish SMEs'
Golden, W., Hughes, M., Gallagher, P. (2003) 'Traits of Successfully e-enabled Irish SMEs' In: Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues, and Implications. :165-179 IDEA Group, Hershey PA. [Details]
(2003) 'Seeking Success in E-Business A Multidisciplinary Approach'
Golden, W., Hughes, M., Gallagher, P. (2003) 'Seeking Success in E-Business A Multidisciplinary Approach' In: :421-436 Dordrecht, The Netherlands: Kluwer Academic Publishers. [Details]
(2003) 'Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues, and Implications'
Golden, W., Hughes, M., Ruane, L. (2003) 'Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues, and Implications' In: :168-181 Idea Group Publishing, Hershey, PA. [Details]

Conference Publications

  Year Publication
(2023) Irish Learning Technology Association ¿ EdTech Conference
Golden, Willie (2023) Using Student Response Systems to enable active learning and assessment in a large class ¿ a case example Irish Learning Technology Association ¿ EdTech Conference Online, , 27-JAN-23 - 27-JAN-23 , pp.1-9 [Details]
(2023) 5th Pedagogy for Higher Education Large Classes (PHELC) Symposium
Golden, Willie (2023) ChatGPT: A means to enable student critical thinking in large classes . In: Logan, Anna and Farrell, Ann Marie eds. 5th Pedagogy for Higher Education Large Classes (PHELC) Symposium Online, , 09-JUN-23 - 09-JUN-23 , pp.98-106 [DOI] [Details]
(2023) Irish Learning Technology Association ¿ EdTech Conference
Golden, Willie (2023) Using Student Response Systems to enable active learning and assessment in a large class ¿ a case example Irish Learning Technology Association ¿ EdTech Conference Online, , 27-JAN-23 - 27-JAN-23 , pp.1-9 [Details]
(2023) ENLIGHT Teaching & Learning Conference
Golden, Willie (2023) Empowering students to critically evaluate ChatGPT ENLIGHT Teaching & Learning Conference Bordeaux, France, , 11-OCT-23 - 13-OCT-23 , pp.1-4 [Details]
(2023) 2023 Irish Academy of Management Conference
Golden, Willie (2023) ChatGPT: Educational Friend or Foe? 2023 Irish Academy of Management Conference University of Galway, , 22-AUG-23 - 24-AUG-23 , pp.1-9 [Details]
(2023) 9th International Conference on Higher Education Advances, HEAd 2023
Golden, Willie (2023) Student response systems: enabler of active learning in a large class 9th International Conference on Higher Education Advances, HEAd 2023 Valencia, Spain, , 19-JUN-23 - 22-JUN-23 , pp.195-202 [DOI] [Details]
(2021) International Conference on Electronic Participation
O Brien, Ann; Golden, William; Scott, M (2021) Discovering Sense of Community Enabling Factors for Public and Government Staff in Online Public Engagement . In: Noella Edelmann,Csaba Csáki, Sara Hofmann, Thomas J Lampoltshammer, Laura Alcaide Muñoz, Peter Parycek, Gerhard Schwabe, Efthimios Tambouris eds. International Conference on Electronic Participation Granada Spain, , 07-SEP-21 - 09-SEP-21 , pp.15-26 [DOI] [Details]
(2003) SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH
Golden, W;Hughes, M;Gallagher, P (2003) On-line retailing: An investigation into the success factors SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH , pp.421-436 [Details]
(2005) BUSINESS AGILITY AND INFORMATION TECHNOLOGY DIFFUSION
Conboy, K;Fitzgerald, B;Golden, W (2005) Agility in information systems development: A three-tiered framework BUSINESS AGILITY AND INFORMATION TECHNOLOGY DIFFUSION , pp.35-49 [Details]
(2007) ICEIS 2007: PROCEEDINGS OF THE NINTH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS
Kirwan, O;Golden, W;Molloy, P (2007) Energy management information systems: An exploratory study of implementations using adaptive structuration theory ICEIS 2007: PROCEEDINGS OF THE NINTH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS , pp.303-309 [Details]
(2007) ECRM 2007: 6TH EUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT STUDIES
Kirwan, O;Golden, W;Molloy, P (2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory ECRM 2007: 6TH EUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT STUDIES , pp.169-178 [Details]
(2009) 22ND BLED ECONFERENCE-EENABLEMENT: FACILITATING AN OPEN, EFFECTIVE AND REPRESENTATIVE ESOCIETY
Halonen, R;Haapala, H;Acton, T;Conboy, K;Golden, W (2009) Information systems - unavoidable nuisances in combining local administratives? 22ND BLED ECONFERENCE-EENABLEMENT: FACILITATING AN OPEN, EFFECTIVE AND REPRESENTATIVE ESOCIETY , pp.532-545 [Details]
(2009) INFORMATION SYSTEMS - CREATIVITY AND INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES
Nagle, T;Golden, W (2009) An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME's INFORMATION SYSTEMS - CREATIVITY AND INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES [Details]
(2018) ICEGOV 2018
O’Brien, A. Scott, M., Golden, W. (2018) Public values on the cusp of change, the journey from consultation to collaboration ICEGOV 2018 Galway, [Details]
(2017) Symposium on Higher Education, NUI Galway
Golden, W (2017) Student Collaboration or Collusion? Evidence from Audience Response System Symposium on Higher Education, NUI Galway NUI Galway, , 23-JUN-17 - 23-JUN-17 , pp.16-17 [Details]
(2016) The Public Value of Sense of Community in eParticipation
O'Brien, A,Scott, M,Golden, W,Scholl, HJ,Glassey, O,Janssen, M,Klievink, B,Lindgren I,Parycek, P,Tambouris, E,Wimmer, M,Janowski, T,Soares, DS (2016) ELECTRONIC GOVERNMENT AND ELECTRONIC PARTICIPATION The Public Value of Sense of Community in eParticipation , pp.39-50 [DOI] [Details]
(2016) Proceedings of the International Conference for E-Democracy and Open Government
O’Brien, A., Scott, M., and Golden, W (2016) Public Value in eParticipation: The Mediating Role of Sense of Community . In: Edelmann, N, and Parycek, P eds. Proceedings of the International Conference for E-Democracy and Open Government Austria, , 18-MAY-16 - 20-MAY-16 , pp.151-165 [Details]
(2016) Open Conference of the IFIP WG 8.3
Griffin, C., Scott, M., and Golden, W (2016) Evaluating Information Quality and Decision Making in a m–Business Intelligence environment Open Conference of the IFIP WG 8.3 Cork, , 22-JUN-16 - 24-JUN-16 [Details]
(2016) 15th IFIP Electronic Government (EGOV) and 8th Electronic Participation (ePart) Conference 2016
O’Brien, A., Scott., and Golden, W (2016) The Public Value of Sense of Community in eParticipation . In: Hans Jochen Scholl, Olivier Glassey, Marijn Janssen, Bram Klievink, Ida Lindgren, Peter Parycek, Efthimios Tambouris, Maria Wimmer, Tomasz Janowski, Delfina Sá Soares eds. 15th IFIP Electronic Government (EGOV) and 8th Electronic Participation (ePart) Conference 2016 Portugal, [Details]
(2016) AIS SIGSEC pre-ICIS Workshop on Information Security and Privacy (WISP)
Browne, S., Lang, M. & Golden, W. (2016) Contextualising The Insider Threat: A Mixed Method Study AIS SIGSEC pre-ICIS Workshop on Information Security and Privacy (WISP) [Details]
(2015) 23rd European Conference on Information Systems (ECIS)
Browne, S., Lang, M. & Golden, W. (2015) The Insider Threat: Understanding the Aberrant Thinking of the Rogue Trusted Agent 23rd European Conference on Information Systems (ECIS) Munster, Germany, [ARAN Link] [Details]
(2012) 21st International Conference on Information Systems Development (ISD)
O'Riordan, Niamh; Acton, Thomas; Conboy, Kieran; Golden, Willie (2012) It’s about time: investigating the temporal parameters of decision making in agile teams 21st International Conference on Information Systems Development (ISD) Prato, Italy, , 28-AUG-12 - 29-AUG-12 [Details]
(2012) International Conference On Information Systems Development
O RIORDAN, N.; ACTION, T.; CONBOY, K.; GOLDEN, W. (2012) It’s About Time: Investigating The Temporal Parameters Of Decision-Making In Agile Teams International Conference On Information Systems Development Prato, Italy, [Details]
(2012) InterTrade Ireland All-Island Innovation Programme 2012 Annual Conference
O RIORDAN, N., ACTION, T., CONBOY, K., GOLDEN, W. (2012) Decision-Making In Agile Software Development Teams: Solving The Optimal Timing Problem InterTrade Ireland All-Island Innovation Programme 2012 Annual Conference National University of Ireland, Galway, [Details]
(2011) 6th International Research Workshop on IT Project Management, a pre-conference workshop for the 2011 International Conference on Information Systems (ICIS), hosted by the Special Interest Group for IT Project Management (SIGITProjMgmt) with the Association for Information Systems (AIS)
DRURY, M.; ACTON, T.; CONBOY, K.; GOLDEN, W. (2011) The Role of Experience in Agile Software Development Decision Making 6th International Research Workshop on IT Project Management, a pre-conference workshop for the 2011 International Conference on Information Systems (ICIS), hosted by the Special Interest Group for IT Project Management (SIGITProjMgmt) with the Association for Information Systems (AIS) Shanghai, China, [Details]
(2011) 19th European Conference on Information Systems
Scott, M., DeLone, W. and Golden, W. (2011) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 19th European Conference on Information Systems Helsinki, Finland, [Details]
(2010) Center for IT in the Global Economy, Research Workshop
Scott, M., DeLone, W. and Golden, W (2010) Assessing the Value of Web 2.0 in Government & Private Sector Web Sites Center for IT in the Global Economy, Research Workshop Washington DC, USA, [Details]
(2009) An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME's
Nagle, T,Golden, W,Dhillon, G,Stahl, BC,Baskerville, R (2009) INFORMATION SYSTEMS - CREATIVITY AND INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME's [Details]
(2009) Information systems - unavoidable nuisances in combining local administratives?
Halonen, R,Haapala, H,Acton, T,Conboy, K,Golden, W,Swatman, P (2009) 22ND BLED ECONFERENCE-EENABLEMENT: FACILITATING AN OPEN, EFFECTIVE AND REPRESENTATIVE ESOCIETY Information systems - unavoidable nuisances in combining local administratives? , pp.532-545 [Details]
(2009) 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety)
HALONEN, R.; HAAPALA, H.; ACTON, T.; CONBOY, K..; GOLDEN, W. (2009) Information Systems - Unavoidable Nuisances in Combining Local Administratives? 22nd Bled eConference on eEnablement (Facilitating an Open, Effective and Representative eSociety) Bled, Slovenia, [Details]
(2009) International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 2009)
HALONEN, R.; ACTON, T.; GOLDEN, W.; CONBOY, K. (2009) The DeLone & McLean Success Model as a Descriptive Tool in Evaluating the Use of a Virtual Learning Environment International Conference on Organizational Learning, Knowledge and Capabilities (OLKC 2009) Amsterdam, Netherlands, [Details]
(2009) 30th International Conference on Information Systems
Scott, M., DeLone, W. and Golden, W (2009) Understanding Net Benefits: A Citizen-based Perspective on eGovernment Success 30th International Conference on Information Systems Phoenix, Arizona, USA, [Details]
(2009) Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide)
Dabrowski, M.; Acton, T.; Golden, W. (2009) Challenges for Aided Online Shopping and Product Selection - A Decision Making Perspective Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide) Galway, Ireland, [ARAN Link] [Details]
(2009) Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide)
Acton, T.; Golden, W.; van der Heijden, H. (2009) Personal Mobility in Work Contexts Irish Social Sciences Platform (Social Science Research and Policy Making: Bridging the Divide) Galway, Ireland, [Details]
(2009) International Conference on Organizational Learning, Knowledge and Capabilities (OLKC)
Halonen, R.; Acton, T.; Golden, W.; Conboy, K. (2009) The DeLone & McLean success model as a descriptive tool in evaluating a virtual learning environment International Conference on Organizational Learning, Knowledge and Capabilities (OLKC) Amsterdam, Netherlands, [Details]
(2008) Irish Social Sciences Platform Conference
Acton, T.; Golden, W.; van der Heijden, H. (2008) Presenting the unpresentable: how to display data for decision-making Irish Social Sciences Platform Conference Dublin City University, Dublin, [Details]
(2008) Irish Social Sciences Platform Conference
Karpinska, A.; Acton, T.; Golden, W. (2008) Information Systems Evolving: The changing nature of decision making Irish Social Sciences Platform Conference Dublin City University, Dublin, [Details]
(2008) Association of Information Systems SIGSEC Workshop on Information Security & Privacy (WISP)
HALONEN, R.; ACTON, T.; CONBOY, K.; GOLDEN, W. (2008) Access Rights as a Part of Information Security in Enterprises Association of Information Systems SIGSEC Workshop on Information Security & Privacy (WISP) Paris, France, , 18-DEC-08 - 18-DEC-08 [Details]
(2008) Conference Proceedings from the 16th European Conference on Information Systems
Golden, W., et al (2008) NA Conference Proceedings from the 16th European Conference on Information Systems Galway, Ireland, , 09-JUN-08 - 11-JUN-08 [Details]
(2007) Energy management information systems: An exploratory study of implementations using adaptive structuration theory
Kirwan, O,Golden, W,Molloy, P,Cardoso, J,Cordeiro, J,Filipe, J (2007) ICEIS 2007: PROCEEDINGS OF THE NINTH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS Energy management information systems: An exploratory study of implementations using adaptive structuration theory , pp.303-309 [Details]
(2007) IFIP 8.3 task force on learning from case studies in decision making and decision support
Acton, T.; Golden, W.; van der Heijden, H. (2007) Decision Support for Small Screen Information Systems . In: Klein, S eds. IFIP 8.3 task force on learning from case studies in decision making and decision support University College Cork, Ireland, , pp.129-135 [Details]
(2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory
Kirwan, O,Golden, W,Molloy, P,Remenyi, D (2007) ECRM 2007: 6TH EUROPEAN CONFERENCE ON RESEARCH METHODOLOGY FOR BUSINESS AND MANAGEMENT STUDIES Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory , pp.169-178 [Details]
(2007) New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK
Scott, M. and Golden, W. (2007) The Implementation of Citizen-centred E-Government: A Stakeholder Viewpoint New Public Sector Seminar Series University of Edinburgh, Scotland Edinburgh, UK , 07-NOV-07 [ARAN Link] [Details]
(2007) SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada
Scott, M. and Golden, W. (2007) New Public Management: E-Government in Context SIG eGov workshop pre the 17th International Conference on Information Systems Montréal, Canada , 08-DEC-07 [Details]
(2005) Agility in information systems development: A three-tiered framework
Conboy, K,Fitzgerald, B,Golden, W,Baskerville, RL,Mathiassen, L,PriesHeje, J,DeGross, JI (2005) BUSINESS AGILITY AND INFORMATION TECHNOLOGY DIFFUSION Agility in information systems development: A three-tiered framework , pp.35-49 [Details]
(2006) IFIP WG8.3 International Conference on Creativity and Innovation in Decision Making and Decision Support
Acton, T.; Golden, W.; van der Heijden, H. (2006) Mobile Interfaces for Decision Support . In: Adam, F., Brezillon, P., Carlsson, S. and Humphreys, P eds. IFIP WG8.3 International Conference on Creativity and Innovation in Decision Making and Decision Support London School of Economics, London, UK, , pp.340-356 [Details]
(2005) 11th IFIP 8.6 Working Group Conference on Business Agility and IT Diffusion
CONBOY, K.; FITZGERALD, B.; GOLDEN, W. (2005) Agility in Information Systems Development: A Three-Tiered Framework . In: BASKERVILLE, R. & MATHIASSEN, L eds. 11th IFIP 8.6 Working Group Conference on Business Agility and IT Diffusion Atlanta, , 08-MAY-05 - 11-MAY-05 , pp.67-77 [Details]
(2005) 18th Bled eCommerce Conference Bled, Slovenia
Scott, M. and Golden, W. (2005) Small E-Big Countries - The Irish Position 18th Bled eCommerce Conference Bled, Slovenia , 21-JUN-05 - 23-JUN-05 [Details]
(2005) 13th European Conference on Information Systems (ECIS)
Acton, T.; Golden, W.; van der Heijden, H. (2005) Effects of See-Through Interfaces on User Acceptance of Small-Screen Information Systems 13th European Conference on Information Systems (ECIS) Regensburg, Germany, [Details]
(2005) Decision Support Systems Workshop at International Conference on Information Systems (ICIS)
Acton, T.; Golden, W.; van der Heijden, H. (2005) The Effectiveness of Decision Support Systems on Mobile Devices Decision Support Systems Workshop at International Conference on Information Systems (ICIS) Las Vegas, Nevada, U.S.A, [Details]
(2004) 12th European Conference in Information Systems Turku, Finland
Scott, M., Golden, W. and Hughes, M. (2004) Implementation strategies for E-Government: A Stakeholder Analysis Approach 12th European Conference in Information Systems Turku, Finland , 01-JUN-04 [ARAN Link] [Details]
(2004) 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK
Acton, T., Golden, W., Gudea, S. and Scott, M. (2004) Usability and acceptance in small screen Information Systems 9th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR) Surrey, England, UK , 01-JAN-04 [Details]
(2004) 17th Bled eCommerce Conference Bled, Slovenia
Scott, M., Golden, W. and Hughes, M. (2004) A Click and Bricks Strategy for E-Government 17th Bled eCommerce Conference Bled, Slovenia , 21-JUN-04 - 23-JUN-04 [Details]
(2004) 18th Bled eCommerce Conference
Acton, T.; Golden, W.; van der Heijden, H. (2004) Decision Support on Mobile Devices: Some Preliminary Evidence 18th Bled eCommerce Conference Bled, Slovenia, [Details]
(2004) (In Proceedings of) 12th European Conference on Information Systems (ECIS)
Hughes, M., Powell, P., Panteli, N., Golden, W. (2004) Risk Mitigation and Risk Absorption in IOS: A Proposed Investigative Study (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [Details]
(2004) (In Proceedings of) 12th European Conference on Information Systems (ECIS)
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [ARAN Link] [Details]
(2004) 9th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Golden, W.; Gudea, S.; Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems 9th European Collaborative Electronic Commerce Technologies and Research University of Surrey, Guildford, UK, [Details]
(2004) 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets)
Acton, T.; Golden, W.; van der Heijden, H. (2004) Decision Support For Using Electronic Markets on Mobile Devices . In: Klein, S eds. 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets) Dublin, Ireland, , pp.129-135 [Details]
(2003) 8th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Golden, W. (2003) Active Screen Space Maximisation on Small Devices . In: Acton, T. and Swatman, P eds. 8th European Collaborative Electronic Commerce Technologies and Research Galway, Ireland, , pp.132-143 [Details]
(2003) On-line retailing: An investigation into the success factors
Golden, W,Hughes, M,Gallagher, P,Andersen, KV,Elliot, S,Swatman, P,BjornAndersen, N (2003) SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH On-line retailing: An investigation into the success factors , pp.421-436 [Details]
(2003) (Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR)
Golden, W., Higgins, E., Hughes, M., Flynn, S. (2003) The Internet, A Creator of Electronic Markets for Airline Tickets? (Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR) Conference Galway, Ireland, [ARAN Link] [Details]
(2003) 6th HCI Educators Workshop: Effective Teaching and Training in HCI
Acton, T.; Golden, W. (2003) Measuring User Interface Usability: How Different Metrics Differ 6th HCI Educators Workshop: Effective Teaching and Training in HCI Edinburgh, Scotland, , pp.8-11 [Details]
(2003) International Conference on Information Systems (ICIS)
Acton, T.; Golden, W.; van der Heijden, H. (2003) Effects of See-Through Interfaces on User Acceptance of Small-Screen Information Systems International Conference on Information Systems (ICIS) Seattle, Washington, USA, [Details]
(2003) (In Proceedings of) 6th Irish Academy of Management Conference
Golden, W., Higgins, E., Hughes, M., Flynn, S. (2003) Airline Web Sites: Moving From Electronic Markets to Sole Suppliers (In Proceedings of) 6th Irish Academy of Management Conference Dublin, Ireland, , 01-SEP-03 - 02-SEP-03 [Details]
(2003) (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS)
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS) Tampa, FL, USA, , 04-AUG-03 - 06-AUG-03 [Details]
(2003) (Proceedings of) 16th Bled Electronic Commerce Conference
Golden, W., Hughes, M. (2003) Satellite Ireland: An Investigation of the outcomes from a government sponsored broadband trial (Proceedings of) 16th Bled Electronic Commerce Conference Bled, Slovenia, , 09-JUN-03 - 11-JUN-03 [Details]
(2003) Americas Conference in Information Systems Tampa, FL, USA
Scott, M., Golden, W. and Hughes, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government Americas Conference in Information Systems Tampa, FL, USA , 01-AUG-03 [Details]
(2003) 16th Bled Electronic Commerce Conference Bled, Slovenia
Golden, W., Hughes, M., Scott, M., and Conway, F. (2003) Satellite Ireland: An Investigation of a Government Sponsored Broadband Trial 16th Bled Electronic Commerce Conference Bled, Slovenia , 01-JAN-03 [Details]
(2002) Business Innovation in the Knowledge Economy IBM
Hughes, M., Golden, W. (2002) Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs? Business Innovation in the Knowledge Economy IBM Coventry, UK, [Details]
(2002) 7th European Collaborative Electronic Commerce Technologies and Research
Acton, T.; Golden, W. (2002) An investigation into the use of a transparent user interface for 3rd generation mobile phones 7th European Collaborative Electronic Commerce Technologies and Research Toulouse, France, , pp.107-122 [Details]
(2002) Informing Science and Information Technology Education Conference
Acton, T.; Golden, W. (2002) Training: the way to retain valuable IT employees? . In: Cohen, E eds. Informing Science and Information Technology Education Conference Cork, Ireland, , pp.1-12 [Details]
(2002) 5th Irish Academy of Management Conference
Acton, T.; Golden, W.; Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies . In: O'Toole, T., Harrington, D. and McCarthy, A eds. 5th Irish Academy of Management Conference Waterford Institute of Technology, Waterford, , pp.172-173 [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Scott, M., Golden, W. and Hughes, M. (2002) E-Tailing In Ireland: A Review Of Ireland's Top 25 Retailers 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) (Proceedings of) 2nd European Conference on Electronic Government
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision (Proceedings of) 2nd European Conference on Electronic Government Oxford, UK, , 01-OCT-02 - 02-OCT-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Hughes, M., Golden, W. (2002) Clicks and Bricks - Reaching the Irish Diaspora (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [Details]
(2002) 2nd European Conference on Electronic Government Oxford, UK
Scott, M., Golden, W. and Hughes, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision 2nd European Conference on Electronic Government Oxford, UK , 01-OCT-02 [Details]
(2002) (Proceedings of) 15th Bled Electronic Commerce Conference
Golden, W., Hughes, M., Ruane, L. (2002) Successfully e-enabled SME's - what have they got in common? (Proceedings of) 15th Bled Electronic Commerce Conference Bled, Slovenia, , 17-JUN-02 - 19-JUN-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Golden, W., Hughes, M., Lawlor, J. (2002) ICT: a source of productivity for small business? (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 06-SEP-02 - 07-SEP-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Hughes, M., Golden, W., Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
(2002) 5th Irish Academy of Management Conference Waterford, Ireland
Acton, T., Golden, W. and Scott, M. (2002) Training the Knowledge Worker: A Descriptive Study Of Training Practices In Irish Software Companies 5th Irish Academy of Management Conference Waterford, Ireland , 05-SEP-02 - 06-SEP-02 [Details]
(2002) (Proceedings of) 5th Irish Academy of Management Conference
Hughes, M., Golden, W., Lawlor, J. (2002) ICT: A source of productivity for small business? (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [Details]
(2001) (Proceedings of) 14th Electronic Commerce Conference
Golden, W., Hughes, M. (2001) Business Process Reengineeering Using Intranets: A New Beginning? (Proceedings of) 14th Electronic Commerce Conference Bled, Slovenia, , 25-JUN-01 - 26-JUN-01 [Details]
(2001) (Proceedings of) 9th European Conference on Information Systems (ECIS)
Golden, W., Hughes, M. (2001) Intranet technology as an enabler of BPR: An exploratory study in public healthcare (Proceedings of) 9th European Conference on Information Systems (ECIS) Bled, Slovenia, , 27-JUN-01 - 29-JUN-01 [Details]
(2001) (In Proceedings of) 4th Irish Academy of Management Conference
Golden, W., Hughes, M. (2001) Electronic Money: A Payment Mechanism Of The Future, The Irish Experience (In Proceedings of) 4th Irish Academy of Management Conference Magee College Derry, Ireland, , 06-SEP-01 - 07-SEP-01 [Details]
(2001) (Proceedings of) 1st European Conference on e-Government
Golden, W., Hughes, M. (2001) Creating e-Based Processes in a Public Sector Organisation (Proceedings of) 1st European Conference on e-Government Trinity College Dublin, , 27-SEP-01 - 28-SEP-01 [Details]

Conference Contributions

  Year Publication
(2024) EDEN DIGITAL LEARNING EUROPE NAP Webinar,
Golden, Willie (2024) Reflections on #GenAI and scholarly publishing: The story of the Irish Journal of Technology Enhanced Learning. [Invited Oral Presentation], EDEN DIGITAL LEARNING EUROPE NAP Webinar, Online , 25-JAN-24 - 25-JAN-24. [Details]
(2024) ILTA Fireside Tech Talks,
Golden, Willie (2024) Exploring TEL Scholarship & Generative AI. [Invited Oral Presentation], ILTA Fireside Tech Talks, Online , 17-JAN-24 - 17-JAN-24. [Details]

Conference Paper

  Year Publication
(2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011.
Scott, M.,DeLone, W.,Golden, W.,Tieto,,S. A. P. University Alliances,Emerald,,Pearson, Education,Palgrave, Macmillan (2011) IT quality and egovernment net benefits: A citizen perspective. 19th European Conference on Information Systems - ICT and Sustainable Service Development, ECIS 2011. HelsinkiHelsinki: Conference Paper [Details]
(2011) The role of experience in agile software development decision making, 6th International Research Workshop on IT Project Management , a pre-conference workshop for the 2011 International Conference on Information Systems (ICIS), hosted by the Special Interest Group for IT Project Management (SIGITProjMgmt) with the Association for Information Systems (AIS), Shanghai, China.
Drury, M., Acton, T., Conboy, K. and Golden, W. (2011) The role of experience in agile software development decision making, 6th International Research Workshop on IT Project Management , a pre-conference workshop for the 2011 International Conference on Information Systems (ICIS), hosted by the Special Interest Group for IT Project Management (SIGITProjMgmt) with the Association for Information Systems (AIS), Shanghai, China. Conference Paper [Details]
(2009) Personal Mobility in Work Contexts. Irish Social Science Platform Conference.
Acton, T., Golden, W., Van der Heijden, H. (2009) Personal Mobility in Work Contexts. Irish Social Science Platform Conference. NUI Galway, Ireland: Conference Paper [Details]
(2009) Challenges for Aided Online Shopping and Product Selection - A Decision Making Perspective.. Irish Social Sciences Platform annual conferenceGalway, Ireland.
Dabrowski, M., Acton, T., Golden, W. (2009) Challenges for Aided Online Shopping and Product Selection - A Decision Making Perspective.. Irish Social Sciences Platform annual conferenceGalway, Ireland. Conference Paper [Details]
(2009) Information systems - unavoidable nuisances in combining local administratives?. Paper presented at 22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety; Bled, Slovenia.
Halonen, R., Haapala, H., Acton, T., Conboy, K., Golden, W. (2009) Information systems - unavoidable nuisances in combining local administratives?. Paper presented at 22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety; Bled, Slovenia. Conference Paper [ARAN Link] [Details]
(2009) The DeLone & McLean success model as a descriptive tool in evaluating a virtual learning environment. International Conference on Organizational Learning, Knowledge and Capabilities (OLKC).
Halonen, R., Acton, T., Golden, W., Conboy, K. (2009) The DeLone & McLean success model as a descriptive tool in evaluating a virtual learning environment. International Conference on Organizational Learning, Knowledge and Capabilities (OLKC). Amsterdam, Netherlands: Conference Paper [Details]
(2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009.
Scott, M., & Golden, W. (2009) Understanding net benefits: a citizen-based perspective on e-government success. Paper presented at the International Conference on Information Systems 2009. Conference Paper [ARAN Link] [Details]
(2008) Managing Lean Supply and Innovation: Cross-cultural Knowledge Transfer in an Multi-national Company. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference, Manchester, UK, Aug. 29th. - Sept. 1st, Naude, P. zolkiewski, J. & Henneberg, S. (Eds).
Xu, S. X., Donnellan, B., Golden, W., & Costello, G. (2008) Managing Lean Supply and Innovation: Cross-cultural Knowledge Transfer in an Multi-national Company. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference, Manchester, UK, Aug. 29th. - Sept. 1st, Naude, P. zolkiewski, J. & Henneberg, S. (Eds). Conference Paper [ARAN Link] [Details]
(2008) Information Systems Evolving: The changing nature of decision making. In Irish Social Science Platform Conference.
Karpinska, A., Acton, T., Golden, W. (2008) Information Systems Evolving: The changing nature of decision making. In Irish Social Science Platform Conference. Dublin City University, Dublin: Conference Paper [Details]
(2008) Access rights as a part of information security in enterprises. Paper presented at Association of Information Systems SIGSEC Workshop on Information Security & Privacy (WISP 2008). Paris, France.
Halonen, R., Acton, T., Conboy, K., Golden, W. (December 13, 2008). "Access rights as a part of information security in enterprises". Paper 254. (2008) Access rights as a part of information security in enterprises. Paper presented at Association of Information Systems SIGSEC Workshop on Information Security & Privacy (WISP 2008). Paris, France. Conference Paper [ARAN Link] [Details]
(2008) Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems. 13th European Conference on Information Systems, Regensburg, Germany, May 26-28.
Acton, T., Golden, W. & Van der Heijden, H. (2008) Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems. 13th European Conference on Information Systems, Regensburg, Germany, May 26-28. Conference Paper [ARAN Link] [Details]
(2008) Presenting the unpresentable: how to display data for decision-making. In Irish Social Science Platform Conference.
Acton, T., Golden, W., van der Heijden, H. (2008) Presenting the unpresentable: how to display data for decision-making. In Irish Social Science Platform Conference. Dublin City University, Dublin: Conference Paper [ARAN Link] [Details]
(2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ECRM Conference.
Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ECRM Conference. Lisbon Portugal: Conference Paper [ARAN Link] [Details]
(2007) Energy Management Information Systems An Exploraory Study of Implementations using adaptive structuration theory. ICEIA Conference.
Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems An Exploraory Study of Implementations using adaptive structuration theory. ICEIA Conference. Conference Paper [Details]
(2007) Energy Management Information Systems An Exploratory Study of Implementations using adaptive structuration theory. European Conference on Research Methodologies.
Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems An Exploratory Study of Implementations using adaptive structuration theory. European Conference on Research Methodologies. Conference Paper [Details]
(2007) Energy Management Information Systems Implementation Study. UKAIS PHD Consortium.
Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems Implementation Study. UKAIS PHD Consortium. Conference Paper [Details]
(2007) Decision Support for Small Screen Information Systems. IFIP 8.3 task force on learning from case studies in decision making and decision support Adam, F. University College Cork.
Acton, T., Golden, W., van der Heijden, H. (2007) Decision Support for Small Screen Information Systems. IFIP 8.3 task force on learning from case studies in decision making and decision support Adam, F. University College Cork. Conference Paper [Details]
(2007) E-learning and Business Models: An Exploratory Study. Proceeding of The 15th European Conference on Information Systems.
Nagle, T., Golden, W. (2007) E-learning and Business Models: An Exploratory Study. Proceeding of The 15th European Conference on Information Systems. St. Gallen, Switzerland: Conference Paper [ARAN Link] [Details]
(2007) Managing lean supply and IS innovation: Cross-cultural knowledge transfer in a multi-national company.. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference.
Xu, S. X., Donnellan, B., Golden, W., Costello, G. (2007) Managing lean supply and IS innovation: Cross-cultural knowledge transfer in a multi-national company.. Paper presented at the 23rd Industrial Marketing and Purchasing (IMP) conference. Manchester, UK: Conference Paper [Details]
(2007) Decision Support For Using Electronic Markets on Mobile Devices. 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets) Klein, S. Dublin, Ireland.
Acton, T., Golden, W., van der Heijden, H. (2007) Decision Support For Using Electronic Markets on Mobile Devices. 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets) Klein, S. Dublin, Ireland. Conference Paper [Details]
(2007) UKAIS PhD Consortium. Energy Management Information Systems: A Study of Implementations using Adaptive Structuration Theory.
Kirwan, O., Golden, W., Molloy, P. (2007) UKAIS PhD Consortium. Energy Management Information Systems: A Study of Implementations using Adaptive Structuration Theory. Conference Paper [Details]
(2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ICEIS Conference.
Kirwan, O., Golden, W., Molloy, P. (2007) Energy Management Information Systems: An Exploratory Study of Implementations using Adaptive Structuration Theory. ICEIS Conference. Madeira Portugal: Conference Paper [ARAN Link] [Details]
(2006) Creating a Smart Business Network to Enable On-line Hostel Reservations. 2nd Smart Business Networks Putten.
Cunningham, J., Golden, W. (2006) Creating a Smart Business Network to Enable On-line Hostel Reservations. 2nd Smart Business Networks Putten. The Netherlands: Conference Paper [Details]
(2006) Mobile Interfaces for Decision Support. IFIP WG8.3 International Conference on Creativity and Innovation in Decision Making and Decision Support.
Acton, T., Golden, W., van der Heijden, H. (2006) Mobile Interfaces for Decision Support. IFIP WG8.3 International Conference on Creativity and Innovation in Decision Making and Decision Support. School of Economics, London, UK: Conference Paper [Details]
(2005) Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems. 13th European Conference on Information Systems.
Acton, T., Golden, W., Van der Heijden, H. (2005) Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems. 13th European Conference on Information Systems. Regensburg, Germany: Conference Paper [ARAN Link] [Details]
(2005) The Effectiveness of Decision Support Systems on Mobile Devices. International Conference on Information Systems, Decision Support Systems Workshop.
Acton, T., Golden, W., van der Heijden, H. (2005) The Effectiveness of Decision Support Systems on Mobile Devices. International Conference on Information Systems, Decision Support Systems Workshop. Las Vegas, Nevada, U.S.A: Conference Paper [ARAN Link] [Details]
(2005) Case Study Hostelworld.com. 18thBled eCommerce Conference: eIntegration in Action.
Cunningham, J., Golden, W. (2005) Case Study Hostelworld.com. 18thBled eCommerce Conference: eIntegration in Action. Slovenia: Conference Paper [Details]
(2005) Web Reservations International. 18th Bled eCommerce Conference.
Cunningham, J., Golden, W. (2005) Web Reservations International. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2005) Decision Support on Mobile Devices. 18th Bled eCommerce Conference.
Acton, T., Golden, W., Van der Heijden, H. (2005) Decision Support on Mobile Devices. 18th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference.
Scott, M., Golden, W., Hughes, M. (2004) A Click and Bricks Strategy for E-Government. 17th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems.
Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details]
(2004) Risk mitigation and risk absorbsion in IOS: A proposed investigative study. 12th European Conference on Information Systems.
Hughes, M., Powell, P., Panteli, N., Golden, W. (2004) Risk mitigation and risk absorbsion in IOS: A proposed investigative study. 12th European Conference on Information Systems. Turku, Finland: Conference Paper [ARAN Link] [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK.
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. University of Surrey, Guildford , UK. Conference Paper [ARAN Link] [Details]
(2004) Support For Using Electronic Markets on Mobile Devices. 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets).
Acton, T., Golden, W., van der Heijden, H. (2004) Support For Using Electronic Markets on Mobile Devices. 11th Research Symposium on Emerging Electronic Markets (Relationships in Electronic Markets). Dublin, Ireland: Conference Paper [Details]
(2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458.
Scott, M., Golden, W., & Hughes, M. (2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Conference Paper [ARAN Link] [Details]
(2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe).
Acton, T., Golden, W., Gudea, S., Scott, M. (2004) Usability and Acceptance in Small-Screen Information Systems. CollECTeR (Europe). University of Surrey, Guildford , UK: Conference Paper [ARAN Link] [Details]
(2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference.
Golden, W., Hughes, M., Scott M., Conway, F. (2003) Satellite Ireland: An Investigation of the outcomes for a Government sponsored broadband trial. Proceedings of the 16th Bled eCommerce Conference. Bled, Slovenia: Conference Paper [Details]
(2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings.
Golden, William, Hughes, Martin, and Scott, Murray (2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Conference Paper [ARAN Link] [Details]
(2003) Active Screen Space Maximisation on Small Devices. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR).
Acton, T., Golden, W. (2003) Active Screen Space Maximisation on Small Devices. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland: Conference Paper [Details]
(2003) Measuring User Interface Usability: How Different Metrics Differ. Proceedings of the 6th HCI Educators Workshop:Effective Teaching and Training in HCI.
Acton, T., Golden, W. (2003) Measuring User Interface Usability: How Different Metrics Differ. Proceedings of the 6th HCI Educators Workshop:Effective Teaching and Training in HCI. Napier University, Edinburgh, Scotland: Conference Paper [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems.
Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. The 8th Americas Conference on Information Systems. Tampa, USA: Conference Paper [Details]
(2003) Measuring User Interface Usability: How Different Metrics Differ. 6th HCI Educators Workshop: Effective Teaching and Training in HCI. Learning & Teaching Support Network - Information & Computer Sciences.
Acton, T., Golden, W. (2003) Measuring User Interface Usability: How Different Metrics Differ. 6th HCI Educators Workshop: Effective Teaching and Training in HCI. Learning & Teaching Support Network - Information & Computer Sciences. Napier University, Edinburgh: Conference Paper [Details]
(2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810.
Hughes, M., W. Golden and M. Scott (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Conference Paper [ARAN Link] [Details]
(2003) The Internet, A Creator of Electronic Markets for Airline Tickets?. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR).
Golden, W., Higgins, E., Hughes M., Flynn S. (2003) The Internet, A Creator of Electronic Markets for Airline Tickets?. Proceedings of 8th European Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland: Conference Paper [ARAN Link] [Details]
(2003) Airline Web Sites: Moving from Electronic Markets to Sole Suppliers. Proceedings of the 6th Irish Academy of Management Conference.
Golden, W., Higgins, E., Hughes, M., Flynn S. (2003) Airline Web Sites: Moving from Electronic Markets to Sole Suppliers. Proceedings of the 6th Irish Academy of Management Conference. UCD, Dublin, Ireland: Conference Paper [Details]
(2003) Active Screen Space Maximisation on Small Devices. 8th European Collaborative Electronic Commerce Technologies and Research Acton, T. and Swatman, P. Galway, Ireland.
Acton, T., Golden, W. (2003) Active Screen Space Maximisation on Small Devices. 8th European Collaborative Electronic Commerce Technologies and Research Acton, T. and Swatman, P. Galway, Ireland. Conference Paper [Details]
(2003) The Omnipresence of Virtual Teams. Proceedings of the 6th Irish Academy of Management Conference.
Browne, J., Golden W., McNulty R. (2003) The Omnipresence of Virtual Teams. Proceedings of the 6th Irish Academy of Management Conference. UCD, Dublin, Ireland: Conference Paper [Details]
(2002) Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?. Business Innovation in the Knowledge Economy, IBM.
Hughes, M., Golden, W. (2002) Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?. Business Innovation in the Knowledge Economy, IBM. Coventry, UK: Conference Paper [Details]
(2002) Successfully e-enabled SMEs - what have they got in common?. 15th Bled Electronic Commerce Conference: eReality: Constructing the eEconomy.
Golden, W., Hughes, M., Ruane, L. (2002) Successfully e-enabled SMEs - what have they got in common?. 15th Bled Electronic Commerce Conference: eReality: Constructing the eEconomy. Bled, Slovenia: Conference Paper [Details]
(2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government.
Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision. In 2nd European Conference on Electronic Government. Oxford, UK: Conference Paper [Details]
(2002) Training:the way to retain valuable IT employees?,. Informing Science and Information Technology Education Conference Cohen, E University College Cork.
Acton, T., Golden, W. (2002) Training:the way to retain valuable IT employees?,. Informing Science and Information Technology Education Conference Cohen, E University College Cork. Conference Paper [Details]
(2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology.
Acton, T., Golden, W., Scott, M. (2002) the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference O'Toole, T., Harrington, D. and McCarthy, A. Waterford Institute of Technology. Conference Paper [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) ICT: A source of productivity for small business?. 5th Irish Academy of Management Conference.
Golden, W., Hughes, M., Lawlor, J. (2002) ICT: A source of productivity for small business?. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [Details]
(2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract).
Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. In O'Toole, T. et al. (eds), Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]
(2002) Clicks and Bricks - Reaching the Irish Diaspora.. 5th Irish Academy of Management Conference.
Golden, W., Hughes, M. (2002) Clicks and Bricks - Reaching the Irish Diaspora.. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [Details]
(2002) Training: the way to retain valuable IT employees?. Informing Science and Information Technology Education Conference.
Acton, T., Golden, W. (2002) Training: the way to retain valuable IT employees?. Informing Science and Information Technology Education Conference. University College Cork, Cork, Ireland: Conference Paper [Details]
(2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference.
Golden, W., Hughes, M., Scott, M. (2002) E-tailing in Ireland: A review of Ireland's Top 25 Retailers. 5th Irish Academy of Management Conference. Waterford, Ireland: Conference Paper [ARAN Link] [Details]
(2002) An investigation into the use of a transparent user interface for 3rd generation mobile phones. CollECTeR (Europe).
Acton, T., Golden, W. (2002) An investigation into the use of a transparent user interface for 3rd generation mobile phones. CollECTeR (Europe). Toulouse: Conference Paper [Details]
(2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference.
Acton, T., Golden, W., Scott, M. (2002) Training the knowledge worker: A descriptive study of training practices in Irish software companies. 5th Irish Academy of Management Conference. Waterford Institute of Technology, Waterford: Conference Paper [Details]
(2001) Creating e-Based Processes in a Public Sector Organisation. 1st European Conference on e-Government.
Golden, W., Hughes, M. (2001) Creating e-Based Processes in a Public Sector Organisation. 1st European Conference on e-Government. Trinity College, Dublin: Conference Paper [Details]
(2001) Electronic Money: A Payment Mechanism Of The Future, The Irish Experience. 4th Irish Academy of Management conference.
Golden, W., Hughes, M. (2001) Electronic Money: A Payment Mechanism Of The Future, The Irish Experience. 4th Irish Academy of Management conference. Magee College, Derry, Ireland: Conference Paper [Details]
(2001) Intranet technology as an enabler of BPR: An exploratory study in public healthcare. 9th European Conference on Information Systems.
Hughes, M., Golden, W. (2001) Intranet technology as an enabler of BPR: An exploratory study in public healthcare. 9th European Conference on Information Systems. Bled, Slovenia: Conference Paper [Details]
(2001) Business Process Reengineeering Using Intranets: A New Beginning?. 14th Electronic Commerce Conference.
Golden, W., Hughes, M. (2001) Business Process Reengineeering Using Intranets: A New Beginning?. 14th Electronic Commerce Conference. Bled, Slovenia: Conference Paper [Details]
(2000) The World Wide Web: Saviour of Small Firms?. Proceedings of the 13th International Bled Electronic Commerce Conference.
Golden, W., Griffin, M. (2000) The World Wide Web: Saviour of Small Firms?. Proceedings of the 13th International Bled Electronic Commerce Conference. Bled, Slovenia: Conference Paper [Details]

Committees

  Committee Function From / To
Student Digital Pathways Project Member 01-MAY-19 /
ICT Security Committee Member 01-MAY-19 /
School Athena Swan Self-Evalutation Team Co-chair 01-MAR-19 / 01-JAN-21
Academic Council Member 01-SEP-18 / 31-AUG-21
Academic Council Standing Committee Member 01-SEP-18 / 31-AUG-21
J.E. Carines School of Business & Economic Executive Committee Director of Accreditation 01-SEP-15 / 01-JAN-21

Employment

  Employer Position From / To
Digital Mobile Communications, London Sales Consultant 01-JAN-89 / 31-AUG-90
NUI Galway Senior Lecturer 01-MAY-04 / 31-JAN-09
NUI, Galway College Lecturer 01-SEP-91 / 01-APR-04
NUI Galway Personal Professor 01-FEB-09 /
NUI Galway Director Centre for Innovation & Structural Change 01-AUG-06 / 31-DEC-08

Education

  Year Institution Qualification Subject
2018 NUI Galway Diploma in Higher Education Teaching Education
1997 University of Warwick PhD Management Information Systems
1991 NUI Galway Master of Business Studies Management Information Systems
1986 NUI Galway BACHELOR OF COMMERCE Commerce, specialising in Marketing & Information Systems

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2019-Present Msc Business Analytics Research Project MS5103 Project which investigates a problem using analytics tools and methods.
2019-Present Business Intelligence & Analytics MS414 Final year Under-graduate module on the strategic and operational issues to do with the use of analytics in organisations.
2019-Present Business Analytics & Decision Making MS5112 MBA module which discusses how analytics is impacting decision making in organisations.
2019-Present Research Methods MS5101 Online module on research methods for students pursuing a research degree - masters or PhD
2019-Present Digital Enterprise MS5110 MBA module which investigates the strategic implications of Digital Enterprises - organisations that use technology to digitise their processes
2019-Present Information Management for Business MS1100 First year under-gradauate module, which investiages the strategic and transformative role Information Management plays for organisations and individuals.