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Business & Economics

Dr Mona Isazad

Ph.D.

Contact Details

Lecturer in Business Information Systems
E: Mona.IsazadMashinchi@universityofgalway.ie

Biography

Mona works in Healthcare Information Systems, aiming to enhance person-centred care and drive the movement towards digital health. Her work focuses on developing frameworks for improved decision-making, emphasising patient needs, and ensuring the ethical and responsible design and integration of decision support systems. By enhancing the adoption and acceptance of digital solutions through proper design and integration, she contributes to the effective and safe application of technology in healthcare settings.

Mona¿s research interests are Health Information Technology/Systems; Value-Based Healthcare; Person-Centred Care; Digital Government/Health; Data-driven Innovation; and Human-Computer Interaction.

Research Interests

My research interests centre on advancing value-based healthcare delivery models and digital health technologies, with a particular emphasis on creating more patient-centric systems in the healthcare industry. I have developed a comprehensive framework aimed at enhancing decision-making processes in health services, which incorporates a thorough assessment of patients' informational needs, the establishment of design principles for decision-support systems such as decision aid dashboards, and studies into the adoption of such technologies by healthcare professionals and patients. This approach not only facilitates evidence-based and value-driven decision-making but also fosters a collaborative environment with stakeholders like patients, families, and healthcare providers, ensuring their voices are integral to technology development and policy-making.

Additionally, I am actively involved in applying qualitative and computational text analysis methods, such as AI and deep learning, to analyse patient feedback on healthcare services. This research contributes to improving patient-centred care by developing tools that help policymakers and healthcare providers make informed decisions based on real-world data. These tools include policy briefs and decision aid dashboards, which are instrumental in refining healthcare delivery and enhancing patient satisfaction.

My research interests are Health Information Technology/Systems; Value-Based Healthcare; Person-Centred Care; Digital Government/Health; Data-driven Innovation; and Human-Computer Interaction.

Research Projects

	Project	Start Date	End Date
	Generating actionable insights from the analysis of free-text comments from the National Care Experience Programme using Qualitative and Computational Text Analytics methods	01-DEC-21	30-APR-24
	Patient-Centred Service Improvement	01-SEP-18	30-NOV-19

Peer Reviewed Journals

	Year	Publication
	(2024)	'Prioritising national healthcare service issues from free text feedback ¿ A computational text analysis & predictive modelling approach' Adegboyega Ojo, Nina Rizun, Grace Walsh, Mona Isazad Mashinchi, Maria Venosa, Manohar Narayana Rao (2024) 'Prioritising national healthcare service issues from free text feedback ¿ A computational text analysis & predictive modelling approach'. Decision Support Systems, [Details]
	(2023)	'Generating actionable evidence from free-text feedback to improve maternity and acute hospital experiences: A computational text analytics & predictive modelling approach' A Ojo, N Rizun, M Isazad Mashinchi, G S Walsh, D Gruda, M Narayana Rao, M Venosa, C Foley, D Rohde, R Flynn (2023) 'Generating actionable evidence from free-text feedback to improve maternity and acute hospital experiences: A computational text analytics & predictive modelling approach'. European Journal Of Public Health, [Details]
	(2023)	'Building confidence and trust in Ireland's National Maternity Services Workforce -What matters most and how?' Adegboyega Ojo, Nina Rizun, Grace S. Walsh, Wojciech Przychodzen, Mona Isazad Mashinchi, Conor Foley, Daniela Rohde (2023) 'Building confidence and trust in Ireland's National Maternity Services Workforce -What matters most and how?'. Health Policy, [Details]
	(2022)	'Generating actionable insights from free-text care experience survey data using qualitative and computational text analysis: A study protocol' Daniela Rohde, Mona Isazad Mashinchi, Nina Rizun, Dritjon Gruda, Conor Foley, Rachel Flynn, Adegboyega Ojo (2022) 'Generating actionable insights from free-text care experience survey data using qualitative and computational text analysis: A study protocol'. HRB Open Research, [Details]
	(2021)	'Understanding the dynamics of green and blue spaces for health and wellbeing outcomes in Ireland: a systemic stakeholder perspective' Gesche Kindermann, Christine Domegan, Easkey Britton, Caitriona Carlin, Mona Isazad Mashinchi, Adegboyega Ojo (2021) 'Understanding the dynamics of green and blue spaces for health and wellbeing outcomes in Ireland: a systemic stakeholder perspective'. Sustainability, [DOI] [Details]

Conference Publications

	Year	Publication
	(2021)	*Hawaii International Conference on System Sciences* sazad Mashinchi, Mona and Ojo, Adegboyega and Sullivan, Francis J. (2021) Towards a theoretical model of dashboard acceptance and use in healthcare domain Hawaii International Conference on System Sciences [Details]
	(2020)	*Hawaii International Conference on System Sciences* Isazad Mashinchi, Mona Ojo, Adegboyega Sullivan, Francis J. (2020) Investigating Analytics Dashboards Support for the Value-based Healthcare Delivery Model Hawaii International Conference on System Sciences [Details]
	(2019)	*Hawaii International Conference on System Sciences* Isazad Mashinchi, Mona Ojo, Adegboyega Sullivan, Francis J. (2019) Analysis of Business Intelligence Applications in Healthcare Organizations Hawaii International Conference on System Sciences [Details]