Business & Economics

Mr Martin Hughes

BA, DBS. H.DIP.

Biography

Lecturer in Business Information Systems at the J.E. Cairnes School of Business & Economics NUI Galway since September 2000. Director BComm 2023 - Current. Director of the Masters of Business Studies (MBA) September 2015 to present Jan 2022. Driven by an ambition to provide an MBA experience consistent with NUI Galway’s ranking as a top 1% university, during this time, Martin has lead three successful re-accreditations (Jan 2016, 2019 and 2023) with the Association for MBAs (AMBA) and drove the most innovative change in the programme since its launch in 1972 with the introduction in 2017, of an annual intake with a hybrid cyclical model structure. To best position the programme for a post COVID-19 world, Martin further innovated the programme design, in June 2020, which sees the MBA incorporate substantial blended learning while at the same time, increasing the business networking, career development and industry collaboration elements of the programme. As director, Martin has grown participant numbers on the MBA from 26 at takeover, to 38 in Sept 2019 and is on target to have at least 44 participants in Sept 2020. From 2008 to 2014, Martin was Director of the B.Sc. Business Information Systems. At takeover, the programme had fallen to 300 points and was beset with issues around student recruitment, retention, engagement and industry standing. As director, Martin brought the programme through to 5-year EPAS accreditation with the European Foundation for Management Development; the first top-tier accreditation for the School. At handover, in 2014, the programme had EPAS accreditation, was over 400 points, all recruitment, retention and engagement issues had being dealt with, the programme had excellent industry reputation and the School had a high performing sustainable product. A passionate educator with 20 years of experience, Martin contributes across the entire spectrum of the School’s taught programmes. He has taught introductory BIS to 1st commerce for over 10 years, he delivers bespoke modules at final year undergraduate, post-graduate and on the MBA. Martin also leads the International Leadership Gateway and has designed and co-delivers the Leadership Development and Storytelling for Leaders modules on the MBA. He has created unique modules for the MBA which have emanated from his scholarly interests in lean and team empowerment. These modules are Systems for Team Empowerment and Lean Principles for Managers. Martin created the NUI Galway MBA summer school which has seen three international institutions bring their MBA students to Galway. Martin has a particularly scholarly interest in the interplay between systems, teams and empowerment. He has published two volumes of research on practice in systems for team empowerment and is currently authoring a book in this area. Martin organised and co-chaired the Galway Leadership Symposium in 2018 and delivered a leadership workshop as part of the forum activities.

Peer Reviewed Journals

	Year	Publication
	(2006)	'The Role of Business Process Redesign in Creating E-Government in Ireland' Scott, M., Golden, W., Hughes, M. (2006) 'The Role of Business Process Redesign in Creating E-Government in Ireland'. Business Process Management Journal, 12 (1):76-87 [ARAN Link] [Details]
	(2005)	'An Assessment of Biometric Identities as a Standard for E-Government Services' Scott, M.; Acton, T.; Hughes, M. (2005) 'An Assessment of Biometric Identities as a Standard for E-Government Services'. International Journal of Services and Standards, 1 :271-286 [Details]
	(2004)	'Achieving Business Process Change in the Public Sector: Revolution or Evolution?' Hughes, M., Golden, W. (2004) 'Achieving Business Process Change in the Public Sector: Revolution or Evolution?'. ELECTRONIC GOVERNMENT, 1 (2):152-165 [Details]
	(2004)	'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers' Hughes, M., Scott, M., Golden, W. (2004) 'Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers'. Irish Marketing Review, 16 (1):15-24 [Details]
	(2003)	'Implementing E-Government in Ireland: A Roadmap for Success' Hughes, M., Scott, M., Golden, W. (2003) 'Implementing E-Government in Ireland: A Roadmap for Success'. Journal of Electronic Commerce in Organisations, 1 (4):17-33 [ARAN Link] [Details]
	(2003)	'On-Line Retailing: What Drives Success? Evidence from Ireland' Golden, W., Hughes, M., Gallagher, P. (2003) 'On-Line Retailing: What Drives Success? Evidence from Ireland'. JOURNAL OF END USER COMPUTING, 15 (3):32-44 [Details]
	(2003)	'Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?' Hughes, M., Golden, W., Powell, P. (2003) 'Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?'. JOURNAL OF SMALL BUSINESS AND ENTERPRISE DEVELOPMENT, 10 (3):277-286 [Details]
	(2003)	'An assessment of biometric identities as a standard for e-government services' Scott, M., Golden, W., & Hughes, M. (2003) 'An assessment of biometric identities as a standard for e-government services'. Irish Marketing Review, 1(3), 271-286, [ARAN Link] [Details]

Books

	Year	Publication
	(2020)	Systems for Team Empowerment Research on Practice 2020. Hughes, M (2020) Systems for Team Empowerment Research on Practice 2020. Galway: NUI Galway. [ARAN Link] [Details]
	(2020)	Systems for Team Empowerment Research on Practice 2018. Hughes, M; Dennehy, D; Campion, M (2020) Systems for Team Empowerment Research on Practice 2018. Galway: NUI Gawlay. [ARAN Link] [Details]

Book Chapters

	Year	Publication
	(2005)	'Implementing successful e-government in Ireland: the importance of business process redesign' Hughes, M., Scott, M., & Golden, W. (2005) 'Implementing successful e-government in Ireland: the importance of business process redesign' In: In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global. [ARAN Link] [Details]
	(2005)	'E-Government evolution in Ireland: A framework for successful implementation' Golden, W., Hughes, M., & Scott, M. (2005) 'E-Government evolution in Ireland: A framework for successful implementation' In: Advanced topics in electronic commerce (Vol. 1). New York: IGI Global. [ARAN Link] [Details]
	(2004)	'Knowing how Intranets enable Knowledge Work: An Exploratory Study in Public Health Care' Golden, W., Hughes, M. (2004) 'Knowing how Intranets enable Knowledge Work: An Exploratory Study in Public Health Care' In: Creating Knowledge Based Health Care Organisations. :222-234 Idea Group Inc. [Details]
	(2003)	'Traits of Successfully e-enabled Irish SMEs' Golden, W., Hughes, M., Gallagher, P. (2003) 'Traits of Successfully e-enabled Irish SMEs' In: Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues, and Implications. :165-179 IDEA Group, Hershey PA. [Details]
	(2003)	'On-Line Retailing: An Investigation into the Success Factors' Golden, W., Hughes, M., Gallagher, P. (2003) 'On-Line Retailing: An Investigation into the Success Factors' In: Seeking Success in E-Business: A Multidisciplinary Approach. :421-436 The Netherlands: Kluwer Academic Publishers Dordrecht. [Details]

Conference Publications

	Year	Publication
	(2003)	*On-line retailing: An investigation into the success factors* Golden, W,Hughes, M,Gallagher, P,Andersen, KV,Elliot, S,Swatman, P,BjornAndersen, N (2003) SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH On-line retailing: An investigation into the success factors , pp.421-436 [Details]
	(2003)	*SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH* Golden, W;Hughes, M;Gallagher, P (2003) On-line retailing: An investigation into the success factors SEEKING SUCCESS IN E-BUSINESS: A MULTIDISCIPLINARY APPROACH , pp.421-436 [Details]
	(2002)	*Business Innovation in the Knowledge Economy IBM* Hughes, M., Golden, W. (2002) Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs? Business Innovation in the Knowledge Economy IBM Coventry, UK, [Details]
	(2003)	*(Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR)* Golden, W., Higgins, E., Hughes, M., Flynn, S. (2003) The Internet, A Creator of Electronic Markets for Airline Tickets? (Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR) Conference Galway, Ireland, [ARAN Link] [Details]
		*(Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR) Conference CISC* Burke, H., Hughes, M. Merging Clicks and Bricks: Kenny's Bookshop and Art Galleries, Ireland (Proceedings of) Collaborative Electronic Commerce Technology and Research (CollECTeR) Conference CISC National University of Ireland, Galway Galway, Ireland, [Details]
	(2004)	*(In Proceedings of) 12th European Conference on Information Systems (ECIS)* Hughes, M., Powell, P., Panteli, N., Golden, W. (2004) Risk Mitigation and Risk Absorption in IOS: A Proposed Investigative Study (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [Details]
	(2004)	*(In Proceedings of) 12th European Conference on Information Systems (ECIS)* Scott, M., Golden, W., Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach (In Proceedings of) 12th European Conference on Information Systems (ECIS) Turku, Finland, , 14-JUN-04 - 16-JUN-04 [ARAN Link] [Details]
	(2003)	*(Proceedings of) 16th Bled Electronic Commerce Conference* Golden, W., Hughes, M. (2003) Satellite Ireland: An Investigation of the outcomes from a government sponsored broadband trial (Proceedings of) 16th Bled Electronic Commerce Conference Bled, Slovenia, , 09-JUN-03 - 11-JUN-03 [Details]
	(2003)	*(In Proceedings of) 6th Irish Academy of Management Conference* Burke, H., Hughes, M. (2003) Galway to Guadalupe: An SMEs Seven Year Journey into the Global Marketplace (In Proceedings of) 6th Irish Academy of Management Conference Dublin, Ireland, , 01-SEP-03 - 02-SEP-03 [Details]
	(2003)	*(In Proceedings of) 8th Americas Conference on Information Systems (AMCIS)* Hughes, M., Golden, W., Scott, M. (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government (In Proceedings of) 8th Americas Conference on Information Systems (AMCIS) Tampa, FL, USA, , 04-AUG-03 - 06-AUG-03 [Details]
	(2003)	*(In Proceedings of) 6th Irish Academy of Management Conference* Golden, W., Higgins, E., Hughes, M., Flynn, S. (2003) Airline Web Sites: Moving From Electronic Markets to Sole Suppliers (In Proceedings of) 6th Irish Academy of Management Conference Dublin, Ireland, , 01-SEP-03 - 02-SEP-03 [Details]
	(2002)	*(Proceedings of) 5th Irish Academy of Management Conference* Hughes, M., Golden, W., Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [ARAN Link] [Details]
	(2002)	*(Proceedings of) 5th Irish Academy of Management Conference* Golden, W., Hughes, M., Lawlor, J. (2002) ICT: a source of productivity for small business? (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 06-SEP-02 - 07-SEP-02 [Details]
	(2002)	*(Proceedings of) 15th Bled Electronic Commerce Conference* Golden, W., Hughes, M., Ruane, L. (2002) Successfully e-enabled SME's - what have they got in common? (Proceedings of) 15th Bled Electronic Commerce Conference Bled, Slovenia, , 17-JUN-02 - 19-JUN-02 [Details]
	(2002)	*(Proceedings of) 5th Irish Academy of Management Conference* Hughes, M., Golden, W., Lawlor, J. (2002) ICT: A source of productivity for small business? (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [Details]
	(2002)	*(Proceedings of) 5th Irish Academy of Management Conference* Hughes, M., Golden, W. (2002) Clicks and Bricks - Reaching the Irish Diaspora (Proceedings of) 5th Irish Academy of Management Conference Waterford, Ireland, , 05-SEP-02 - 06-SEP-02 [Details]
	(2002)	*(Proceedings of) 2nd European Conference on Electronic Government* Hughes, M., Golden, W., Scott, M. (2002) Connecting the Citizen: The Case of the Irish Governments' Online Service Provision (Proceedings of) 2nd European Conference on Electronic Government Oxford, UK, , 01-OCT-02 - 02-OCT-02 [Details]
	(2001)	*(In Proceedings of) 4th Irish Academy of Management Conference* Golden, W., Hughes, M. (2001) Electronic Money: A Payment Mechanism Of The Future, The Irish Experience (In Proceedings of) 4th Irish Academy of Management Conference Magee College Derry, Ireland, , 06-SEP-01 - 07-SEP-01 [Details]
	(2001)	*(Proceedings of) 1st European Conference on e-Government* Golden, W., Hughes, M. (2001) Creating e-Based Processes in a Public Sector Organisation (Proceedings of) 1st European Conference on e-Government Trinity College Dublin, , 27-SEP-01 - 28-SEP-01 [Details]
	(2001)	*(Proceedings of) 14th Electronic Commerce Conference* Golden, W., Hughes, M. (2001) Business Process Reengineeering Using Intranets: A New Beginning? (Proceedings of) 14th Electronic Commerce Conference Bled, Slovenia, , 25-JUN-01 - 26-JUN-01 [Details]
	(2001)	*(Proceedings of) 9th European Conference on Information Systems (ECIS)* Golden, W., Hughes, M. (2001) Intranet technology as an enabler of BPR: An exploratory study in public healthcare (Proceedings of) 9th European Conference on Information Systems (ECIS) Bled, Slovenia, , 27-JUN-01 - 29-JUN-01 [Details]

Conference Paper

	Year	Publication
	(2004)	A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Scott, M., Golden, W., & Hughes, M. (2004) A Click And Bricks Strategy For eGovernment. In the 17th Bled eCommerce Conference, Bled, Slovenia. June, pp 444-458. Conference Paper [ARAN Link] [Details]
	(2003)	The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Golden, William, Hughes, Martin, and Scott, Murray (2003) The role of process evolution in achieving citizen centered e-government. AMCIS 2003 Proceedings. Conference Paper [ARAN Link] [Details]
	(2003)	The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Hughes, M., W. Golden and M. Scott (2003) The Role of Process Evolution in Achieving Citizen Centred e-Government. In The 8th Americas Conference on Information Systems, Tampa, USA, 4th-6th August, pp 801-810. Conference Paper [ARAN Link] [Details]
	(2002)	E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Hughes, M., Golden, W. & Scott, M. (2002) E-tailing in Ireland: a review of Ireland's top 25 retailers. Proceedings of 5th Irish Academy of Management Conference, Waterford, Ireland, September 5-6, pp. 50-51 (Abstract). Conference Paper [ARAN Link] [Details]

Teaching Interests

Martin has 20 years of experience, teaching across undergrad, post-grad, MBA and Exec Development. In that time, he also been a programme director for over 11 years. Including 6 for the BSc. BIS and 5 for the MBA. His class sizes currently vary from very large undergraduate 1st B.Comm (450+) to 20-40 on the MBA. Most are classroom based but Martin also has significant blended learning and online teaching experience. Martin has a strong pedigree of innovation in teaching and for developing bespoke modules. Lean Principles for the IS Professional – Final Year BSc. BISDesigned as a capstone module for final year BSc. BIS participants. This module is specifically focused on empowering participates to become empowered agents for change, immediately and throughout their career. Based on a highly interactive mode of delivery and exploratory pedagogical design, participants engage in an active learning experience that is characterised by personal engagement, reflection, learning and growth. As part of this module, all participants take part in a unique six hour simulation exercise. Systems for Team Empowerment – MBAThis module follows a pedagogical design that blends academic theory, active learning, participant experience, industry interaction and action research into an intensive and immersive learning experience. A core element of the module utilises the LEGO Serious Play methodology to enable participant to visualise, model and narrate their own understanding of the rich and dynamic interplay of systems, teams and empowerment. The module also incorporates a research workshop, a company hosted industry seminar and multiple field sites or guest speakers. Following the instructional components participants engage in a guided research process.