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Overview

Outlook Web App or OWA (otherwise known as Outlook on the Web or Outlook Web Access) is an Internet-friendly way to check your Microsoft Exchange mail. Outlook on the web lets you access to your entire Office 365 suite of Apps, including email, from any device with an internet connection and a web browser.

Getting Started With Microsoft

Visit the Microsoft website here for a more complete introduction to Outlook Web App.

Outlook Web App FAQ

How to Login to OWA

1. To Access OWA go to the OWA Login Page. The Office 365 login screen appears.

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  1. For User Name enter username@universityofgalway.ie
    The format for a Campus Account username is derived from your staff ID number.
    The format is 7 digits followed by 's'. 
    If CASS ID number = 0123456s, then Office 365 username = 0123456s@universityofgalway.ie 
  2. For Password, type in your Campus Account password. 
  3. Click the Sign in button.

2. Once logged in, you will see your mail inbox, you will also be able to navigate to other Office 365 Apps by clicking on the Office 365 Button button from the top ribbon.

How to Set Up Automatic Replies in OWA

Visit the Microsoft website here for more information

How to Turn Off Automatic Replies in OWA

Visit the Microsoft website here for more information

How to Change How Email is Displayed in OWA

Visit the Microsoft website here for more information

How to Create an Inbox Rule in OWA

Visit the Microsoft website here for more information

How to Create a Rule to Forward Messages in OWA

Disclaimer: Please note upon setting up a rule it is would be best practice to continuing checking the mailbox on which the rule has been set up to ensure continuity. For examples, Microsoft may push updates which may effect the integrity of any rule set up. We would advise as best practice to continue logging in to the mailbox on which the forward rule has been established to ensure all mail relevant to you is being received.

Visit the Microsoft website here for more information

How to Recover Deleted Items in OWA

If you delete a message, it is automatically placed in the Deleted Items folder. If you delete items from the Deleted Items folder, then those items are permanently deleted. However, from the time of deletion, you have 7 days to recover permanently deleted items.

Visit the Microsoft website here for more information

How to Create and Add a Signature to Messages in OWA

In Outlook you can create a personalized signature for your email messages. You can also add the University of Galway logo to your signature (on campus access only).

How to View Mailbox Size (Quota Used) in OWA

1. Login to OWA
2. Click the Options button and select Mail

OWA Rules SS1

3. Under General, select My Account. Here you will see your current mailbox usage.

How to Check Spelling in an Email in OWA

Visit the Microsoft website here for more information

How to Automatically Check Spelling of Messages Before Sending in OWA

Visit the Microsoft website here for more information

Not Receiving Email in OWA

There are a number of things that you can do to try to fix this problem

Visit the Microsoft website here for more information

How to Stop Wanted Mail Going to Junk in OWA

Visit the Microsoft website here for more information

How to Block Junk Email in OWA

Visit the Microsoft website here for more information

Using the Contacts / People Feature in OWA

Visit the Microsoft website here for more information

How to Remove Suggested Name or Email from Auto-Complete in OWA

When you send a new message or reply to one, the email address is remembered by OWA and the next time you send a message to that person, you can type just a few letters and it automatically completes for you. For more information on how to remove suggetsed names or emails from this Auto-Complete feature in OWA, visit the Microsoft website here for more information.

How to Share a Calendar in OWA

Visit the Microsoft website here for more information

Folder Sharing in OWA

For more information on folder sharing in OWA visit the Microsoft website here

How to Grant Delegate Access in OWA

Visit the Microsoft Website here for more information

How to Send an Email on Behalf of Someone Else in OWA

First the user will have to delegate access to you to allow this to happen., at which point you will be able to manage their mail and calendar. See the Microsoft website here for more information on how to do this.

How to Switch to OWA Light

The light version of Outlook Web App is much simplier than the standard version, both in appearance and in function. Because the light version of Outlook Web App is HTML-based, it can work better with assistive technologies such as screen readers. The light version also works with browsers that don't support the standard version of Outlook Web App.

To switch to OWA light:

1. Click on the cog when logged into OWA
2. Click Mail
3. Go to General on the left hand nav window
4. Click on Light version
5. Check the box beside use the light version of Outlook
6. Click Save

See the Microsoft Website here for more information and instructions on OWA Light.