Social Media Policy

Social Media Policy

We love hearing from our prospective students, alumni and colleagues on the University of Galway social media channels. Whether it is a news story that you want to share or to promote an event, a celebration, awards ceremony, research project or student engagement through social media including, Facebook, Twitter, YouTube, Snapchat, LinkedIn, Instragram and Blogs.

Please be aware of social media platforms’ terms and conditions. University of Galway’s social media channels are there for you to engage with us so if you would like to see anything else added to these guidelines to help improve the experience, just let us know at online@universityofgalway.ie. Content may be removed if the University feels it may be offensive or inappropriate to our social media community.  While we don’t usually block users, we reserve the right to do so if we repeatedly see a user posting offensive or inappropriate comments.

Monitoring: Please note, our social media channels are sporadically monitored from 9am – 5pm, Monday to Friday, if you need to contact the University about a specific issue please use the contact information below. We try to respond to any queries but cannot guarantee that we won’t miss something.

Emergency contacts:

• Emergency Services: 999
• Local Garda Station: (091) 538000
• Campus Emergency: (091) 493333
• Campus Security: (091) 492198
• Corrib Village Security: 087 275 3165
• Student Health Unit: 087 262 3997
• Student Counselling Service: 087 664 4299
• Samaritans: (091) 561 222

University of Galway contacts:

• University of Galway Alumni: (091) 493750
• University of Galway Student Information Desk: (091) 495 999
• University of Galway Accommodation: (091) 492 364
• University of Galway HR: (091) 492 151

In addition to terms and conditions of use for social media platforms, if the University believes inappropriate use of social media may constitute an offence under criminal law, or where there may be a risk to student safety, a referral will be made to the appropriate authorities. In addition, students and staff should be aware of and abide by University procedures. Users should familiarise themselves with the terms and conditions of any social media site that they use. Please report any health and safety issues you encounter to our emergency contacts above.