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CARE CONNECT project aims to build on the successful 'ICU FamilyLink' platform in the absence of healthcare face-to-face support during the pandemic

Children in Paediatrics have already nicknamed the social robot "SuperMario!"

Platform aims to provide support to critical care settings, end-of-life situations, and vulnerable patients that rely on family for support

Researchers at CÚRAM, the SFI Research Centre for Medical Devices based at University of Galway, supported by global technology company, Cisco's Country Digital Acceleration programme, are launching the CARE CONNECT project that will see social robot 'MARIO', used alongside a video-conferencing platform to improve patient-family communications in Paediatrics.

During the first wave of Covid-19, a bespoke video-conferencing platform called 'ICU FamilyLink' was successfully implemented at University Hospital Galway to connect patients in critical care to their families. The CARE CONNECT project aims to build on this successful pilot and extend beyond the Intensive Care Unit to other healthcare settings impacted by Covid-19 while also looking to the future use of telemedicine in Ireland post-pandemic. Existing technology, including teleconferencing platforms, social robots, and digital tools, have been rapidly adopted since Covid-19.

Due to Covid-19, visiting restrictions were introduced in healthcare settings worldwide. These pandemic-related restrictions create a problem as regular face-to-face communication is severely impacted. This problem will likely last for months, even years, due to the unpredictable nature of Covid-19. While restrictions may fluctuate, physical visiting will probably be limited in comparison to pre-pandemic times. Therefore, the need to create effective alternative modes of communication across multiple healthcare settings is immediate, urgent, and, unfortunately, a long-term need.

Professor Derek O'Keeffe, CÚRAM Investigator and project lead at University of Galway explains: "The Covid-19 pandemic has restricted patient's families from visiting them in hospital and healthcare settings and therefore isolating them from their loved ones. Communication is a vital part of providing medical care and addressing patients' biopsychosocial needs and their families. This is particularly important in critical care settings, end-of-life situations, and vulnerable patients who rely on family support. It is widely accepted in clinical care that effective communication is key to reducing the psychological burden for patients and their families and patients.

"The CARE CONNECT project also builds on our University of Galway experience in healthcare robotics using the MARIO platform, which was an EU funded project led by my collaborator Professor Dympna Casey. Our first study will be using social robot MARIO with our video-conferencing platform to improve patient-family communications in Paediatrics, where the children have already nicknamed him "SuperMario"! We will examine the efficacy of using our system to remotely educate parents and family members about the management of newly diagnosed acute medical conditions, such as Type 1 Diabetes."

Dr Aoife Murray, clinician-researcher and a University of Galway BioInnovate Ireland alumna, who was part of the ICU FamilyLink core team, says: "The key to the successful implementation of telemedicine and digital solutions is tailoring the solution to meet patient's and healthcare provider's needs. The Medtech and Technology ecosystem in Galway and longstanding relationships with University Hospital Galway create the perfect environment to develop and test technology to ensure it is effective and appropriate for a healthcare setting."

Shane Heraty, Cisco Country Manager, Ireland and Scotland, said: "Helping people remain connected throughout this unprecedented time, and in these challenging circumstances, is something that we are incredibly proud of. This project and our partnership with CÚRAM brings the perfect blend of expertise together to enable us to have a direct and significant impact on patient wellbeing.

"We are committed to building a digital and inclusive society, and having successfully implemented the ICU FamilyLink project at the start of the pandemic, we welcome the opportunity to build on it to bring the platform to a broader patient group."

For more information about CÚRAM visit www.curamdevices.ie or Follow on Twitter @CURAMdevices.

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