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Courses
Courses
Choosing a course is one of the most important decisions you'll ever make! View our courses and see what our students and lecturers have to say about the courses you are interested in at the links below.
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University Life
University Life
Each year more than 4,000 choose University of Galway as their University of choice. Find out what life at University of Galway is all about here.
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About University of Galway
About University of Galway
Since 1845, University of Galway has been sharing the highest quality teaching and research with Ireland and the world. Find out what makes our University so special – from our distinguished history to the latest news and campus developments.
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Colleges & Schools
Colleges & Schools
University of Galway has earned international recognition as a research-led university with a commitment to top quality teaching across a range of key areas of expertise.
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Research & Innovation
Research & Innovation
University of Galway’s vibrant research community take on some of the most pressing challenges of our times.
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Business & Industry
Guiding Breakthrough Research at University of Galway
We explore and facilitate commercial opportunities for the research community at University of Galway, as well as facilitating industry partnership.
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Alumni & Friends
Alumni & Friends
There are 128,000 University of Galway alumni worldwide. Stay connected to your alumni community! Join our social networks and update your details online.
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Community Engagement
Community Engagement
At University of Galway, we believe that the best learning takes place when you apply what you learn in a real world context. That's why many of our courses include work placements or community projects.
Accessibility & LanguageSoftware Request
Software Requests
ISS has implemented a software request process that provides a method for requesting software for use in PC Suites, on staff computers and for the addition of software licenses to the network licensing servers. Requests are accepted from University of Galway Staff members only. Students must request software from academic staff.
Before you request software
1. Review the Software list to check current software and license availability
2. Consult the policy on University Support for Software License Costs
3. Be mindful of the response time for software requests including minimum turnaround time and start of term deadlines - details below.
How to request software (Staff Computer)
1. For networked Windows PCs and Laptops, ISS provides a self and remote software installation service. Click here too see the range of software available.
2. To request software for a staff desktop computer, please log a ticket under the category Desktop Support (Staff & Postgrad) -> Software -> Software Request (note that you should choose Software Request (Managed Desktop) for an office computer for which you do not have rights to install software).
3. Include in this ticket the software you request and also the hostname of your device.
4. Alternatively, contact the Service Desk who can log a ticket for you.
How to request software (PC Suites)
Software requests for PC Suites will only be accepted from staff and must include the information listed below:
Log a ticket under the category PC Suite -> Software -> Request - (missing information will delay your request):
- Contact Name and Staff ID Number (if not the submitter of the form)
- Is your request for - New Software; Update for existing software; or Extend existing software to additional suites
- What Duration Software is required for - One Semester; One Academic Year; Ongoing; or Once off Course/Conference
- PC Suite Name
- Software Name, Version, Supplier and Operating System Requirement
- Download Address (URL)
- Number of Students
- Cost of Software
- Is funding available for the cost of the Software
- Licensing information
No software requests for PC Suites will be reviewed in the period six weeks prior to and four weeks following the start of academic term in order to ensure the stability and quality of the PC Suite build. Requests for new software on staff computers during the same time period may have a longer response time than normal.
Note: Requests for software that are not in the General Availability (GA) release stage of production may be denied to ensure the stability of the deployed software build within the PC Suites. Examples of pre-GA release stages include: pre-alpha, alpha, beta, Release Candidate (RC), and Release to Manufacturing/Marketing (RTM).
Trial or demo software versions will not be released into production without commitment to purchase the full licensed version.
Response Time
The software request process aims to facilitate all requests within a six week window. The minimum turnaround time for any software request is two weeks. Please note that this is dependent on technical feasibility and also on software installation media and license availability.
Queries
If you have any queries about the software request process, please contact the Service Desk.
