Buying Computer Equipment

Under the current procurement contract, only approved PCs and laptops may be purchased, regardless of the source of the funding. Details of these devices can be found on the suppliers portal websites below. There are four Windows devices available (one desktop and three laptops), plus a variety of Apple devices. They must be purchased from the approved suppliers, namely Dell, Wriggle and Select and via the vendors websites listed below.

If you purchase unapproved items, you will receive minimal support. Please read the following statement.

Finally, please ensure you put in the correct Delivery Address, Eircode and contact number in your PO before you issue it to your supplier. This is to ensure delivery to the correct location.

This a particular request/requirement from Dell to ensure correct, efficient delivery. More details are contained in the 'Dell Delivery Process' section below.

Statement of Support for Computers Purchased Outside of the University of Galway Central Procurement Contract

PCs and Laptops available under contract

Please ensure you click on 'STANDARD CONFIGURATIONS' to get to the University of Galway supported models. This is a fully supported device which also has a full five year warranty.

If you are in doubt about the model to purchase, please log a ticket and we are happy to offer advise.

If you deviate from these models, you will not receive Desktop Support for the device plus you will get an basic warranty of one year by default.

From 20/11/2023, Single Sign on will be used to login to the Dell Portal. You will login with staffid@universityofgalway.ie along with your appropriate network password. e.g 0123456s@universityofgalway.ie - you DO NOT login with your email address

If your email address is automatically populating the address field, it is a good idea to clear the cache of your browser. This behaviour may happen if you have already logged into the Dell portal in the past prior to Single Sign On using your email address.

Clearing the browser cache or using a different/private browser session will resolve this.

Click CONTINUE after you put in your staffid@universityofgalway.ie

Type	Models Available		Account Manager Contacts
Windows	Instructions on how to use Dell eQuote		Please choose STANDARD CONFIGURATIONS for a fully supported model. Any other model will not have a university image or correct warranty. Please create a quote on the premier page and then send it with the purchase order to universityofgalwaypurchaseorders@dell.com For non standard requests or queries, please contact the following: Please use universityofgalwaypurchaseorders@dell.com for any queries in relation to your order. For any specific queries, contact Dells Account Manger Abbey Murray Account Manager \| Ireland Public Dell Technologies \| UK sales Phone: 01 5829574 Abbey.Murray@dell.com Cherrywood, Dublin Carrie Morris Public Sector Account Director Dell Technologies \| Ireland office: +353 85 220 8970 e-mail: Carrie.Morris@Dell.com
	Optiplex Plus 7020 - Standard Desktop Model
	Optiplex Plus 7020 - Small Form Factor
	Optiplex Plus 7020 - Micro Form Factor
	Latitude 5450 - Standard Laptop
	Latitude 5550 - Full Feature Laptop
	Latitude 5350 - Ultra Portable Laptop

Apple-Select
	Macbook iPad IMAC Mac Mini		Tom Callanan / Patricia Hanly Phone: 091 755 222 Mobile: 087 8256970 Email: patricia.hanly@selecttechgroup.com Address: Liosbaun, Tuam Road, Galway H91FX5V Opening Hours: Mon-Sat. 9am to 5.30pm

Apple-Wriggle			Barry McGinn Tel. 086 0432065 eMail: barry.mcginn@wrigglelearning.ie
	Macbook Air M1 13"	IMAC M3 24"
	Macbook Air M2 13"	Mac Studio M2
	Macbook Pro M3 14"	Mac Mini M2
	Macbook Pro M3 16"	iPad

Choosing a Disk Drive

The default disk option on all models is a Solid State Drive. This makes your PC/Laptop much faster and more reliable, as there are no moving parts. For secure and flexible file storage, we recommend you use Microsoft Onedrive, which gives you plenty of cloud-based storage. However, if you still need a large local disk on your desktop PC, we recommend you add an additional hard drive when customizing your PC:
Additional 3.5 inch 1TB 7200rpm Hard Disk Drive

IT Equipment - Printers

NUI Galway has a fully managed print service in place for the supply, install and maintenance of Multifunction Printers (MFP), and the replenishment of paper and other consumables such as toner. The current supplier is MJ Flood.

The service is available to all units, and is recommended to all units as the most cost advantageous method of ensuring a reliable and cost-effective print service. There is no capital outlay for these devices; departments agree in advance to pay a monthly bill based on actual usage i.e. pay per page printed, copied or scanned. ISS will issue monthly bills to the relevant department requesting payment via an internal transfer.

More information available here.

Funding Options

Most computer equipment purchases are generally funded from standard departmental or research budgets.

Information Solutions and Services administers a scheme which allows for centralised funding for the purchase of computer equipment for new permanent members of academic staff and for existing academic staff whose current equipment is five years or more. Please review details of the Academic Staff Computer Scheme online.

Note: Funding will only be available for desktop PCs, Laptops and Apple Mac laptops and desktops from the above suppliers.

How to Order

Get a quote!

As the computer equipment supplied under this contract, it is not strictly necessary to get a quotation from the supplier: a purchase order can be directly raised with the supplier. When raising a purchase order directly with the supplier without a quotation, ensure that the elements of your order are clear and that product names/part numbers and pricing the contracted equipment details.

However, even where standard equipment is being purchased at the specified contract pricing, you may prefer to request a quote from the supplier in advance of raising a purchase order; indeed, this may be a requirement within certain departments or for certain budgets. Check with the budget holder. If in doubt, you should ask the supplier to provide a quotation.

Dell Delivery Process

There are a couple of important items to note when you make your purchase from Dell.

Dells supply partner is DPD.

Dell utilizes the Delivery Address in the PO that is sent to their account manager as the delivery address for the purchase.

DPD will not be able to deliver your Dell purchase unless:

You have an exact contact number on the order for the driver to contact you on
The correct postal address for your Office or a reception area where they delivery can be made
You have the correct address and Eircode

Deliveries are made from 09.00 - 17.30 by DPD so it is important that there is someone available to take in the goods.

In absence of a manned reception the customer must select a Goods In area or another building where the goods can be delivered to.

To reiterate, please ensure you the correct address, contact number and Eircode for the delivery in your submitted PO to Dell.

Please note you should not use the default address that pops up on a PO. DPD will not be able to deliver your goods.

Place an Order

Note: This page does not relate to the Academic Staff Computer Scheme.

Official purchase orders shall be placed for all values of goods/services. Contact your department administrator (or budgetholder) to raise a Purchase Order on your behalf.

IMPORTANT: Purchase orders cannot be placed through supplier web portals, orders must be placed using the normal purchase order processes currently in use at NUI Galway (see below).

Electronic Purchase Orders

Electronic purchase orders are created on the Agresso purchase order system and issued in typeface and PDF format. An electronically issued Agresso purchase order has a single series of digits as a reference number. Departments can issue electronic purchase orders directly to the supplier without further administration from the Accounts Payable Office.

Delivery & Setup

Computer equipment purchased by Information Solutions and Services under the Academic Staff Computer Scheme and computer equipment purchased by departments will be delivered directly to the user.
For Macintosh users, the approved supplier will contact you prior to delivery of you new device.
For newly purchased Dell PCs do not power on until you have been contacted by an ISS technician
Log onto https://servicedesk.nuigalway.ie and raise a ticket under the following category:

03.Desktop/Laptop Support (Staff & Postgrad)

Request Wired Network Connection

New Connection

5. Ensure all your files are saved to OneDrive

6. An ISS technician will contact you to schedule a day/time to remotely configure your new device to the Campus Network. The remote configuration process will take approximately 30mins. Prior to this appointment you will need to un-box and setup your new PC ( do not power on your PC until instructed to do so by the ISS technician).

Information about connecting a node to the campus network.

Disposal of Old Computer Equipment

Information concerning the scenarios whereby you might be disposing of computer equipment can be found here.

Note: In line with Safety, Health and Welfare at Work Regulations 2007, Display Screen Equipment, (page 7)the Health and Safety Authority state that “a user should not work on the laptop directly for long periods of time”. Therefore ISS and the Health and Safety Office recommend those users who are purchasing laptops as their primary machine also purchase a mouse, a separate monitor and keyboard (and docking station where required) so that their computer workstation can be set up more ergonomically in compliance with these regulations.