External E account

External (E) account

Available to users on campus who have a legitimate requirement for access to email/computer resources and have no University of Galway staff ID number. It is not appropriate for anyone awaiting a staff ID number - please refer to  advice for new staff

Students can not be provided with E accounts, all students (including temporary visiting students from other institutions) requiring access to computing services must be recorded in the NUI Galway Student Registration system.

The account provides access to:

• The Wireless Network
• General PC Suites
• University of Galway email account (Microsoft 365) 
• Canvas Account 
  Note: Access to your courses is via the AKARI Curriculum Management system
• Unless the End date is specified (no longer than 12 months from the Creation/Enablement date) default duration is to the end of an academic year (Accounts disable on 29 July).

To request an account, the Head of School or Unit can log on to the Service Desk Ticketing System and create a ticket under the following category.  

 Please provide all the requested information. Note in the absence of the Head of School or Unit, a University of Galway Staff member can log the ticket with an approval email from the Head of School or Unit.

Please note the following regarding External (E) accounts:

• It is the responsibility of the Head of School or Unit to notify ISS when an External (E) Account is no longer required.
• External (E) Accounts may be reopened should the user be redeployed within the University of Galway.
• External (E) Accounts remain accessible up to the End Date supplied on the E Account ticket - they should be renewed annually if required on or before the disable date of 29^th July.
• An External (E) Account is only for users who are not on / or going on to the University of Galway payroll system.
• An External (E) Account is not available to students (including temporary visiting students from other institutions). All students (including temporary visiting students from other institutions) requiring access to computing services must be recorded in the University of Galway Student Registration system.
• The External (E) Account ID & Email Address remain with the User should they return or be re-deployed within the University of Galway.

Renewal and extension of E accounts

The Head of School or Unit authorisation is required to renew or extend an E account. Please log a ticket through the Service Desk Ticketing System under the following request type:

Within the ticket please attach the authorisation email from the Head of School or Unit.