Staff

What is Canvas?

Canvas is the University’s Virtual Learning Environment (VLE).  The VLE provides a medium for supporting teaching and learning activities, including assessment and examination.

• The Canvas VLE Service Owner is the Centre for Excellence in Learning and Teaching (CELT).
• Staff who wish to register a Canvas module should do so through the University Akari Curriculum Management System.

How do I login to Canvas?

• Canvas us available 24x7 on and off-campus.
• Staff must be currently on the University of Galway payroll (excludes retired staff).
• Staff login to Canvas using their existing staff ID and password (i.e. the same credentials used for University of Galway staff email).‌

What is the service provided by Information Solutions and Services? 

Information Solutions and Services provide technical support for the Canvas VLE platform and account creation in tandem with student registration and staff HR processes.

Technical support is available to all registered students and to staff who are currently on the University of Galway payroll (excluding retired staff), please contact the Library and IT Service Desk.

Canvas Support

• As part of the Canvas VLE, University staff and students have access to online help and a 24/7 support helpline for any issue with the Canvas VLE (what is known as 'Tier 1' type queries). To access Canvas support, please click on the “Help” navigation button in the VLE.
• Additional Canvas Guides are available from the Canvas community.

Related University ICT Policies