-
Courses
Courses
Choosing a course is one of the most important decisions you'll ever make! View our courses and see what our students and lecturers have to say about the courses you are interested in at the links below.
-
University Life
University Life
Each year more than 4,000 choose University of Galway as their University of choice. Find out what life at University of Galway is all about here.
-
About University of Galway
About University of Galway
Since 1845, University of Galway has been sharing the highest quality teaching and research with Ireland and the world. Find out what makes our University so special – from our distinguished history to the latest news and campus developments.
-
Colleges & Schools
Colleges & Schools
University of Galway has earned international recognition as a research-led university with a commitment to top quality teaching across a range of key areas of expertise.
-
Research & Innovation
Research & Innovation
University of Galway’s vibrant research community take on some of the most pressing challenges of our times.
-
Business & Industry
Guiding Breakthrough Research at University of Galway
We explore and facilitate commercial opportunities for the research community at University of Galway, as well as facilitating industry partnership.
-
Alumni & Friends
Alumni & Friends
There are 128,000 University of Galway alumni worldwide. Stay connected to your alumni community! Join our social networks and update your details online.
-
Community Engagement
Community Engagement
At University of Galway, we believe that the best learning takes place when you apply what you learn in a real world context. That's why many of our courses include work placements or community projects.
Accessibility & LanguageLibrary & IT Service Desk
Service Desk
The Library and IT Service Desk provides first level advice and support to students and staff on both Library and IT services. The Service Desk is located on the ground floor of the James Hardiman Library, (building 12 on map). The service desk is open Monday-Saturday during term; please see our opening hours page for more information.
Staff at the Service Desk can assist with the following
- Campus Account queries
- Book Loans – Issuing and Renewals
- Printing / Copying / Scanning
- Support for university Email (Student & Staff)
- WiFi Access (Eduroam)
- Canvas queries
- Training on how to use the Library
- University Software available for download
- Finding and using print and online information resources
- Information on Library and IT Services
How to contact us
There are multiple ways to contact us;
- Real time response via our Online chat service during service hours
- Email us at servicedesk@universityofgalway.ie and we will direct your query to the relevant section
- Raise a service ticket in our Service Desk Ticketing System
- Phone us on 091 49 3399 during service hours
- If you are on campus you can visit us in the foyer of the main Library
Keep in touch
Campus Account
Your Campus Account provides access, using a single user ID and password to use campus IT services.
Book Loans
Learn about borrowing, renewing, returns and paying any library fines.
Wifi Access
You can connect to the campus WiFi network using the eduroam service.
Multi-Function Printers
The print service allows users to print, copy and scan documents using the Multi-Function Printers (MFP) located around campus.
Outlook is the preferred email client used to access Microsoft Exchange server email. Outlook also includes contact, calendaring and task management functionality.
Software
There are a suite of Microsoft apps available to students and staff. For all other software availability see the A-Z.
Information Resources
Get help finding and using print and online information resources from the Library.
We Can Help
Get general information and help from the Library and IT Service Desk.
