Successful Business Writing & Email Etiquette

Successful Business Writing & Email Etiquette

Duration: 1 full day

Facilitator: Call Focus

Course Content:

Improve customer relations through enhanced written communication”

Overall Aim: The aim of the workshop is to help staff develop first-rate business etiquette when corresponding with customers using written communications with a strong focus on email.  Participants will learn the essential skills required to converse with customers in a professional and competent manner in order to portray a professional image and compose clear and concise messages. They will also learn when it’s the appropriate time to pick up the phone versus writing emails; thereby avoiding misunderstandings and ensuring better communication.

Staff who are interested in this workshop should register via: People XD | 28.0.93 (corehr.com) and search for “Etiquette”. If there are no upcoming dates, please register for the “waiting list” and we will advise you of new dates in due course.

CorePortal Courses Guide

CorePortal Courses Guide

How to Register on CorePortal

See below for more information

Click Here