Bitesize Leaning Session: Introduction to CRM

Bitesize Leaning Session: Introduction to CRM 

Duration: 1 Hour

Facilitator: Registry

Course Content:

This course will give you an introduction to: 

• Effective customer service training programs aim at improving employees' communication, problem-solving, listening, organisational, and team-building skills 
•  If employees are trained well on all of the customer service aspects it could help provide them with tools or a different approach on how to deal with customer service issues. 

Staff who are interested in this workshop should register via: People XD | 28.0.93 (corehr.com) and search for “CRM”. If there are no upcoming dates, please register for the “waiting list” and we will advise you of new dates in due course.