Cleaning & Campus Logistics

Cleaning Services

General Cleaning
Buildings & Estates is responsible for the internal cleaning of all University buildings. Cleaning is done by both in-house and contract staff. If you have any queries or requests re the cleaning service email buildingsandestates@universityofgalway.ie

Additional Cleaning services
Additional cleaning services e.g. carpet cleaning, deep cleaning, event cleaning can be arranged. Email buildingsandestates@universityofgalway.ie with details of your request. Buildings & Estates will arrange for the work to be carried out by our approved cleaning contractor. The cleaning contractor will issue a separate invoice for the cost of the additional cleaning to the requesting unit.

Window Cleaning
Cleaning of windows internally and externally is carried out on an annual basis between July and September by an external cleaning contractor. Windows are cleaned on a building by building basis.

Campus Logistics Service

Buildings & Estates provide an attendant and stewarding service to support the running of the University. Our dedicated staff handle a variety of tasks, including setting up for events, collection and delivery of goods or equipment, office/lab moves and mail delivery, all supporting the varied operational needs of the university community.

To request the transportation of equipment or other items, you can email us at buildingsandestates@universityofgalway.ie

When logging your request, you must clearly state:

• The exact location of items that need to be moved
• Confirmation that the items themselves are clearly identified with suitable signage
• Exact destination for the items
• Approximate weight of the items
• Provide a photograph if possible so we can estimate resources required
• If your item is being removed from a lab, the Decontamination Certificate must be scanned and emailed with your request. It will not be possible to schedule your request until a copy of the cert has been received

The requestor must be available by phone at the scheduled time of the collection.

Outsourced Buildings

Services in some buildings are outsourced to specialist GM contractors Apleona, please contact their helpdesk as follows: service.irl@apleona.com

Tel: 091- 353505

For all building maintenance, repairs or cleaning requests please use above contact details and state the following:

• Your name
• Your Phone Number
• Your Email
• Building Number
• Location
• Priority (Low/Med/High)
• Describe the Issue/problem
• (Provide photographs where possible)