On Campus Modules
On Campus Modules
Revenue Management Module 27th January 2025
What is this course?
This course is designed to deliver actionable insights for your hospitality business in the Revenue & Distribution Management space. The course will direct you as to some key actions that you can implement in your property to support your revenue optimisation.
Who is it for?
All Supervisors, Managers, HOD’s, Revenue & Reservations Managers, Financial Controllers
What will they learn?
Course content will include the following.
• Context & Macro Environment
• Concept & Metrics of Revenue Management
• Pricing
• Collaboration – where does Revenue Management sit within your property
• The use of Technology in Revenue Management
• Industry & Traveller Trends
Course Fee
€495
HR & People Management 28th January 2025.
What is this course?
Focus on key HR strategies, which create a working framework that fosters fairness, inclusivity and clarity supportive of a workplace culture that is attractive, stimulating and fulfilling for employees across all generations & communicating successfully, with emotional intelligence and engagement remains a fundamental challenge within many organisations – communication is the foundation of all working relationships.
This program will include a variety of hands-on practical activities and exercises aimed at getting the group to engage with each other, developing their own core skills whilst blending with colleagues within the group.
What will they learn?
- How Culture, Compensation, Benefits & Branding impacts on your ability to attract & retain great people
- Insight into upcoming legislation changes & contractual requirements
- How impactful leadership skills are key to creating the best teams
- Relationships are built on great communications
- Helping people grow
- Employment law
Course Fee
€495
Conflict Management Module 11th February 2025
What is this course?
We have designed a Conflict Management Training course to train members of the management and supervisory team on how to prevent and handle conflicts that occur in their workplace. The course is designed so that participants become familiar with common causes and signs of conflict, how the law relates to conflict management, the part the participant plays as a company representative in the prevention and the handling of conflict
Who is it for?
All Supervisors, Managers and HOD’s
What will they learn?
Course content will include the following.
- Identifying causes of conflict.
- Prevention is better than cure – setting our team up for success.
- Understanding ourselves and the role we play in managing conflict.
- Recognising signs of conflict
- Mediation – when to use it?
- Interventions we can use to resolve conflict.
- Structuring our discussions to resolve conflict.
Course Fee
€495
Sales Skills for Success Module 11th March 2025
Course content will include the following.
- The Market and customer
- Time Management
- Account Management
- Business Development
- Understanding customer needs
- Negotiation Skills
- Pitching for Success
Course Fee
€495
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For Further Information
Contact Executive Education Coordinator
Fiona Duggan
T. +353 90 497200
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