Sales Skills for Success

What is this course?

Sales Skills for Success Module March 11th 2025

What is this course?

Sales Skills for Success has been designed to help improve your understanding of the sales process and how best to apply it to your business.

Who is it for?

All Managers, HOD’s, General Managers, Sales & marketing Managers, Sales Directors, Conference & Events coordinators, Reservations Managers & Executives

Key content includes:

Understanding the power of loyalty and the role of sales in creating and developing loyalty for your hotel
Creating a sales process that builds relationships and converts enquiries to bookings
Developing a strategic account management plan for your key customers
Prioritising and managing your golden selling time
Communication for conversion; Build on your listening and questioning skills to help you to identify your customer needs
Delivering resonating pitches that win