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Contact Student Services & Supports

Academic Writing Centre:

For updated information on the Academic Writing Centre click here
 

Access Centre: Access | Mature:

Current registered full-time Mature Students:

  • Mature students Coffee mornings with the Mature Student Officer (MSO) take place on Wednesdays from 10.30 am in the Bialann, Orange seating beside the Coffee shop; Email reminders will be sent over the summer months to all registered mature students early in the week, on weeks that MSO is available.
  • Appointments can be scheduled with the Mature Students Officer, please email maturestudents@universityofgalway.ie if you would like an appointment.

HEAR / Access / FE Undergraduates

Please be reassured that the access team is here to help where possible.  We will respond to your query as soon as possible. If you need to contact a member of staff urgently in the Access Centre, please email access@universityofgalway.ie

Queries from prospective Mature Students interested in full-time undergraduate study:

 Accommodation & Welfare:

  • The Accommodation and Welfare team assist you to find advice and support on accommodation and financial matters.
  • To contact us in Accommodation and Welfare please click here.
  • We are available from Monday – Friday (10 am – 12.30 and 14.30 – 16.00)

Chaplaincy: 

  • The Chaplaincy service offers pastoral care, welfare support and spiritual guidance to the students and staff of University of Galway.
  • The Chaplaincy Service is available to support students and staff remotely during normal working hours and outside of working hours, when required.  However, we are available to continue to meet students to deal with an urgent or emergency situation. We can be contacted as follows:

Fr Ben Hughes, Chaplain

E: ben.hughes@universityofgalway.ie

T: 087 203 7538

Jimmy McGovern, Seas Suas Manager

E: jimmy.mcgovern@universityofgalway.ie

T: 083 062 6898

 Career Development Centre: 

The Career Development Centre aims to provide a quality career guidance and information service focused on facilitating and empowering you to manage your own career development and make effective career transition.

Staff from the Career Development Centre are available for initial queries via email and phone or in person, and appointments are available in person or via MS Teams. We recommend you contact us as follows: 

·         If you are a student send your query on Careers Connect and one of the team will get back to you

·         If you are a student on placement email your query to placement@universityofgalway.ie and your Placement Officer will respond

·         For general queries email careers@universityofgalway.ie

·         Register on Careers Connect to keep up-to-date on events including career, skills, Employability Award and Employer events

Counselling: 

  • You can consult with a member of the University of Galway counselling service for any issue. We provide skilled listeners who have experience dealing with all the challenges students encounter
  • University of Galway Student Counselling is continuing to operate, remotely online or by phone.
  • For enquiries or to set up an online/phone assessment please email: counselling@universityofgalway.ie

  • If you are in crisis or at serious risk of self-harm contact the following supports:

    • Your own GP or local A&E Emergency Department 
    • University Hospital Galway Emergency Department: (091) 544544  
    • The Samaritans: 116 123   
    • Pieta House: 1800 247 247  
    • Text 'NUIG' to 50808 to access 24/7 crisis text support: More info here 

Disability Support Service: 

Contact the Disability Support Service and access disability-related support in person or remotely via email and MS Teams. 

•  If you are a student who is already registered with the Disability Support Service, you can email your Disability Advisor (as detailed on your LENS report) 

•  If you are a student who is already registered with the Disability Support Service, and you require assistive technology support, you can email your Assistive Technology Officer 

•  If you are a student who wishes to register with the Disability Support Service, you can complete our online registration form 

•  For all other disability support-related queries, please email disabilityservice@universityofgalway.ie

 Fees Office: 

For Fee information see www.univerisityofgalway.ie/fees or to contact us please email fees@universityofgalway.ie, including your CAO / University of Galway student ID number

 International Office: 

Please find email and telephone contacts on the International Office website

 ISS - Information Solutions & Services: 

Library:

The main University Library is adjacent to the concourse. 

Library Opening Hours

Societies Office & Socsbox:

SOCS BOX HELP DESK - We're live on zoom 12-2pm Mon to Thurs at https://bit.ly/3cCWc2B


The SocsBox is contactable by email:

 Student Health Unit: 

  • New patients must first register online here
  • Appointment requests can be completed online here
  • If you are experiencing symptoms or have a query relating to COVID-19, please read our COVID advice here
  • Repeat prescriptions can be requested online here
  • For any URGENT medical issues or concerns during daytime hours, please phone 091-492604 to speak directly to a member of reception staff
  • Services are provided from 9.15am to 4.30pm, Monday to Friday ONLY. For any Urgent/Emergency issues out-of-hours, please phone 091-492604 for details of out-of-hours arrangements.

 Student Registry Helpdesk: