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Dr Noel Carroll

BA, BBS, hDip, MBS, PhD

 
researcher
 

Biography

Noel Carroll is an Associate Professor in Business Information Systems and a Funded Investigator with Lero, the Science Foundation Ireland Research Centre for Software. Noel received a University of Galway Strategic Fund and founded the Citizen Development Lab at the University of Galway (citizendevelopmentlab.com) which received the President's Awards for Research Excellence (Team) in 2022. 

Noel is a Senior Editor for MIS Quarterly Executive (MISQe). He previously held key leadership roles within the School of Business & Economics. For example, he was the Associate Head of Learning, Teaching and Assessment (LTA) within the School of Business and Economics. He was also the Programme Director for the MSc. in Information Systems Management (ISM).

He received his PhD from the University of Limerick in 2012. Noel also held a research post in the Netherlands at Delft University of Technology (Technische Universiteit Delft) in 2008 within the faculty of Technology, Policy and Management (TPM).

His principal research expertise straddles across three key domains of research: (i) information systems; (ii) health informatics; and (iii) software engineering and has published in high quality journals and conferences. Noel enjoys industry engagement and his interests include seeking ways to support organisations in developing responsible digital transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups. His research is supported by Science Foundation Ireland grant 13/RC/2094. He has edited special issues, published, chaired, and reviewed for leading international journals and conferences in his field. He is currently editing a book on 'Digital Transformation and Responsibility' (Edward Elgar Publishing). 

Noel has completed a Masters and a Diploma in Academic Practice with the Centre for Excellence in Learning & Teaching (CELT) at the University of Galway. Noel has been awarded the Presidents College Teaching Award in 2019 and Deans Inclusive Teaching Award. He was also nominated for the Presidents Awards for Teaching Excellence 2020 and the Deans Award for Inclusive Teaching (2019 and 2020). Noel was awarded the Lero Director's prize for Education & Public Engagement in 2022. His teaching innovation also received international recognition and Noel was awarded the UK Academy for Information Systems (UKAIS) 'Award of Teaching Innovation in IS' in 2022.

Noel had also participated in an Irish Universities Association (IUA) pilot study on Enhancing Digital Teaching and Learning, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu). He enjoys opportunities for industry engagement and additional interdisciplinary initiatives in teaching. For example, in 2019, Noel also enjoys co-organising workshops, for example the international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/ 

Recent publications
Google Scholar: https://tinyurl.com/y96oqc3g 
Noel Carroll is an Associate Professor in Business Information Systems and a Funded Investigator with Lero, the Science Foundation Ireland Research Centre for Software. Noel received a University of Galway Strategic Fund and founded the Citizen Development Lab at the University of Galway (citizendevelopmentlab.com) which received the President's Awards for Research Excellence (Team) in 2022. 

Noel is a Senior Editor for MIS Quarterly Executive (MISQe). He previously held key leadership roles within the School of Business & Economics. For example, he was the Associate Head of Learning, Teaching and Assessment (LTA) within the School of Business and Economics. He was also the Programme Director for the MSc. in Information Systems Management (ISM).

He received his PhD from the University of Limerick in 2012. Noel also held a research post in the Netherlands at Delft University of Technology (Technische Universiteit Delft) in 2008 within the faculty of Technology, Policy and Management (TPM).

His principal research expertise straddles across three key domains of research: (i) information systems; (ii) health informatics; and (iii) software engineering and has published in high quality journals and conferences. Noel enjoys industry engagement and his interests include seeking ways to support organisations in developing responsible digital transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups. His research is supported by Science Foundation Ireland grant 13/RC/2094. He has edited special issues, published, chaired, and reviewed for leading international journals and conferences in his field. He is currently editing a book on 'Digital Transformation and Responsibility' (Edward Elgar Publishing). 

Noel has completed a Masters and a Diploma in Academic Practice with the Centre for Excellence in Learning & Teaching (CELT) at the University of Galway. Noel has been awarded the Presidents College Teaching Award in 2019 and Deans Inclusive Teaching Award. He was also nominated for the Presidents Awards for Teaching Excellence 2020 and the Deans Award for Inclusive Teaching (2019 and 2020). Noel was awarded the Lero Director's prize for Education & Public Engagement in 2022. His teaching innovation also received international recognition and Noel was awarded the UK Academy for Information Systems (UKAIS) 'Award of Teaching Innovation in IS' in 2022.

Noel had also participated in an Irish Universities Association (IUA) pilot study on Enhancing Digital Teaching and Learning, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu). He enjoys opportunities for industry engagement and additional interdisciplinary initiatives in teaching. For example, in 2019, Noel also enjoys co-organising workshops, for example the international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/ 

Recent publications
Google Scholar: https://tinyurl.com/y96oqc3g 

Research Interests

Noel's research interests include seeking ways to support organisations in developing and managing transformation strategies in software development, digital innovation, and health informatics for multinationals, SMEs, and start-ups. Specifically, he has examined new (interdisciplinary) theoretical perspectives around the normalisation and sustained efforts becoming embedded in transformation processes.

Noel collaborated with the Project Management Institute and Microsoft to launch the Citizen Developer University Hub. The focus of this online student hub is to provide an inclusive education approach by empowering students from various backgrounds to play a role in digital transformations and gain industry certification upon completion of courses. Microsoft also published about this collaboration highlighting the University of Galway's leadership in this area drive employability.

Noel is currently editing a research handbook (Edward Elgar Publishing) on `Digital Transformation and Responsibility' (aligning with a focus on digital innovation for SDGs, improved equity, citizen privacy, and digital for the `public good'). Noel is also the lead Guest Editor of the Special Issue (2024) on `The Rise of Low-Code/No-Code: Accelerating Digital Transformation' with MIS Quarterly Executive. Noel also led a Special Issue (2022) on 'Managing and Sustaining Digital Transformations' with the European Journal of Information Systems. Our editorial describe the importance of managing and sustaining digital transformations. Noel was also the lead Guest Editor of the Special Issue (2018) on `Software Engineering for Connected Health: Challenges and Research Roadmap' with the Journal of Software-Evolution and Process.

Summary of Supervised PhDs to Graduation
2022: Brian McLafferty (University of Maynooth) - Platform-based Digital Transformation at HPE Financial Services

2021: Manzar Abbas (University of Limerick) - Decision-Making Frameworks for Healthcare Technology Software Solutions


Summary of Current PhD Supervision
  1. 2021-Present: Samson Oludapo (University of Galway): Normalisation Theory and Digital Transformation (co-supervisor Prof. Markus Helfert, University of Maynooth)
  2. 2021-Present:  Mark Rowland (University of Galway): Digital Transformation and Culture (co-supervisor Prof. Kieran Conboy)
  3. 2022-Present: Larry Carolan (University of Limerick): Professional doctorates (DEng) in digital transformation and cloud computing (co-supervisor Dr. Clare McInerney)
  4. 2023-Present: Andrew Broanan (University College Cork): Digital Transformation and Risk (co-supervisor Dr. Stephen McCarthy)
  5. 2023-Present: Hillary Azungah (University of Limerick): Digital Transformation and Healthcare Analytics (co-supervisor Dr. Katie Crowley)
  6. 2024-Present: Daragh O'Brien (University of Limerick): Digital Transformation and Data Governance (co-supervisor Prof. Martin Mullins)

Summary of Current Masters (Research) Supervision
2023-2025: Muhammad Mohsin (University of Galway) - Digital Transformation in Healthcare

Summary of Postdoctoral Supervision
  • 2021-2024: Dr. Matthew Ajimati (University of Galway) - Citizen Development for Digital Transformation
  • 2017-2019: Dr. Henry Edison (University of Galway) - Software Process Diversity and Complex Adaptive Systems

Summary of Research Assistant Supervision
  1. 2022-2023: Srikanth Tiyyagura (University of Galway) - Citizen Development Training
  2. 2022-2023: Mary O'Neill (University of Galway) - Digital Transformation in the Hotel Sector
  3. 2021-2022: Mary Maher (University of Galway) - Normalisation of Digital Transformation
  4. 2022-2023: Eugene O'Flaherty (University of Galway) - University AI Chatbot 'Cara'
  5. 2022-2023: Chaithra Narayana Murthy (University of Galway) - Citizen Development training for Industry

Sample of Current Research Projects:
ROSETTA (RespOnSiblE Time & Tech in an Accelerated Digitised World) 
Funded by: European Commission Marie Skodowska-Curie COFUND
Role: Co-Principal Investigator

Citizen Development Lab
Funded by: University of Galway Strategic Fund
Role: Principal Investigator

Digital Transformation of Healthcare Pathways
Funded by: Science Foundation Ireland (Lero Platform Fund)
Role: Funded Investigator

Normalisation of Digital Transformation - New Theoretical Advancements 
Funded by: Science Foundation Ireland (Lero Platform Fund)
Role: Funded Investigator

Digital Transformation in the Hospatility Sector in Ireland
Funded by: Post-Covid Research Support Fund (Seed Fund)
Role: Principal Investigator

Citizen Developers through Creative Play
Funded by: Microsoft Ireland
Role: Researcher

Research Projects

  Project Start Date End Date
Digital Healthcare Pathways Transformation (SFI Lero) 01-MAR-22 01-JAN-24
Normalisation of Digital Transformation (SFI Lero) 01-JAN-22 31-DEC-24
Citizen Development Lab (NUIG Strategic Fund) 01-OCT-21 31-OCT-23
National Forum for the Enhancement of Teaching and Learning in Higher Education 17-JUN-22 01-SEP-22
Hospitality Digital Transformation Index (Dean's Award) 01-MAR-22 31-AUG-22
Cara AI (NUIG) 01-DEC-21 31-DEC-22
Millennium Research Fund 01-OCT-21 01-AUG-23
Millennium Research Fund 01-AUG-19 31-DEC-19
Erasmus Virtual Economics & Management Studies Exchange (EVENE) 01-JAN-16 29-DEC-17
S-Cube: European Network of Excellence in Software Services and Systems 01-JAN-09 01-JAN-12
Flow and Agile Project and Portfolio Management (FLAPP) 03-JUL-17 02-SEP-19
Applied Research for Connected Health (ARCH) 01-JAN-16 30-JUN-17
TRANSFoRm – EU Healthcare System 01-JAN-17 31-DEC-17

Peer Reviewed Journals

  Year Publication
(2024) 'Adoption of Low-Code and No-Code Development: A Systematic Literature Review and Future Research Agenda'
Matthew Ajimati, Noel Carroll, Mary Maher (2024) 'Adoption of Low-Code and No-Code Development: A Systematic Literature Review and Future Research Agenda'. Journal Of Systems And Software, [Details]
(2024) 'Navigating the Utopia and Dystopia Perspectives of Artificial Intelligence'
Carroll, N.; Holmström, J.; Stahl, B.C.; Fabian, N.E. (2024) 'Navigating the Utopia and Dystopia Perspectives of Artificial Intelligence'. Communications Of The Association For Information Systems, 55 :854-874 [DOI] [Details]
(2024) 'Special Issue Editorial: Transforming Business with Low-Code and No-Code'
Carroll, Noel; Holmström, Jonny, Matook, Sabine (2024) 'Special Issue Editorial: Transforming Business with Low-Code and No-Code'. Mis Quarterly Executive, 23 (3):xvii-xxv [Details]
(2024) 'Beyond Boundaries: A Reflection on the Implementation of Universal Design for Learning in Business School Pedagogy'
Noel Carroll & Johanna Clancy (2024) 'Beyond Boundaries: A Reflection on the Implementation of Universal Design for Learning in Business School Pedagogy'. AISHE-J: The All Ireland Journal of Teaching and Learning in Higher Education, [Details]
(2024) 'How organizations can innovate with generative AI'
Jonny Holmström & Noel Carroll (2024) 'How organizations can innovate with generative AI'. Business Horizons, [Details]
(2024) ' An Extended Community of Inquiry Framework Supporting Students in Online and Digital Education'
Noel Carroll, Michael Lang, Cornelia Connolly (2024) ' An Extended Community of Inquiry Framework Supporting Students in Online and Digital Education'. Innovations In Education And Teaching International, [Details]
(2024) 'Are we inventing ourselves out of our own usefulness? Striking a balance between creativity and AI'
Noel Carroll (2024) 'Are we inventing ourselves out of our own usefulness? Striking a balance between creativity and AI'. AI & Society, [Details]
(2024) 'Temporal Complexity in Information Systems Development Flow: Challenges and Recommendations'
Mairead O'Connor, Kieran Conboy, Denis Dennehy, Noel Carroll (2024) 'Temporal Complexity in Information Systems Development Flow: Challenges and Recommendations'. Communications Of The Association For Information Systems, [Details]
(2024) 'Why do so many digital transformations fail? A bibliometric analysis and future research agenda'
Samson Oludapo, Noel Carroll, Markus Helfert (2024) 'Why do so many digital transformations fail? A bibliometric analysis and future research agenda'. Journal of Business Research, [Details]
(2023) 'Low-Code and No-Code in Secondary Education¿ Empowering Teachers to Embed Citizen Development in Schools'
Sally McHugh, Noel Carroll & Cornelia Connolly (2023) 'Low-Code and No-Code in Secondary Education¿ Empowering Teachers to Embed Citizen Development in Schools'. Computers in the Schools, [DOI] [Details]
(2023) 'Problematizing Assumptions on Digital Transformation Research in the Information Systems Field'
Noel Carroll, Kieran Conboy, Nik Rushdi Hassan, Iris Junglas, Thomas Hess, Lorraine Morgan (2023) 'Problematizing Assumptions on Digital Transformation Research in the Information Systems Field'. Communications Of The Association For Information Systems, [Details]
(2023) 'From Transformation to Normalisation: An Exploratory Study of a Large-Scale Agile Transformation'
Noel Carroll, Kieran Conboy, Xiaofeng Wang (2023) 'From Transformation to Normalisation: An Exploratory Study of a Large-Scale Agile Transformation'. Journal Of Information Technology, [Details]
(2023) 'Transform or be Transformed: The Importance of Research on Managing and Sustaining Digital Transformations'
Carroll, N., Rushdi Hassan, N., Hess, T., Junglas, I., and Morgan, L. (2023) 'Transform or be Transformed: The Importance of Research on Managing and Sustaining Digital Transformations'. European Journal Of Information Systems, [Details]
(2023) 'How Shell Fueled a Digital Transformation by Establishing DIY Software Development'
Carroll, N. and Maher, M. (2023) 'How Shell Fueled a Digital Transformation by Establishing DIY Software Development'. Mis Quarterly Executive, [Details]
(2020) 'Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure'
Noel Carroll and Kieran Conboy (2020) 'Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure'. International Journal Of Information Management, [DOI] [Details]
(2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'
Henry Edison, Noel Carroll, Lorraine Morgan, and Kieran Conboy (2020) 'Inner Source Software Development: Current Thinking and an Agenda for Future Research'. Journal Of Systems And Software, [Details]
(2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'
Conboy, Kieran and Carroll, Noel (2019) 'Implementing Large-Scale Agile Frameworks: Challenges and Recommendations'. IEEE Software, 36 (2):44-50 [Details]
(2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'
Carroll, N. and Richardson, I. (2019) 'Enablers and Barriers for Hospital Pharmacy Information Systems'. Health Informatics Journal, [Details]
(2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2018) 'Special issue on software engineering for Connected Health: Challenges and research roadmap'. Journal of Software: Evolution and Process, 30 (7) [Details]
(2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'
Carroll, Noel and Richardson, Ita (2017) 'Mapping a Careflow Network to assess the connectedness of Connected Health'. Health Informatics Journal, 25 (1):106-125 [Details]
(2017) 'A disciplined innovation approach to health technology solutions'
Carroll, Noel and Richardson, Ita (2017) 'A disciplined innovation approach to health technology solutions'. A Disciplined Innovation Approach to Health Technology Solutions, [Details]
(2017) 'Bridging healthcare education and technology solution development through experiential innovation'
Carroll, Noel and Richardson, Ita and Moloney, Mairead and O’Reilly, Pauline (2017) 'Bridging healthcare education and technology solution development through experiential innovation'. Health and Technology, :1-7 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, Noel (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. Computer, 49 (11):22-28 [Details]
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, Noel and Richardson, Ita (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'. Journal of Systems and Information Technology, 18 (2):186-215 [Details]
(2016) 'Key Success Factors for Smart and Connected Health Software Solutions'
Carroll, N. (2016) 'Key Success Factors for Smart and Connected Health Software Solutions'. IEEE Computer, [Details]
(2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'
Carroll, Noel and Richardson, Ita and Kennedy, Catriona (2016) 'Challenges towards a Connected Community Healthcare Ecosystem (CCHE) for managing long-term conditions'. Gerontechnology, 14 (2):64-77 [Details]
(2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'
Carroll, Noel (2016) 'So that’s what the impact of IT innovation looks like? Examining the Socio-Technical Dynamics of Public Service Innovation'. Journal of Enterprise Information Management, 29 (5):677-705 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, N. and Helfert, M. (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, [Details]
(2015) 'Modelling the dynamics of trust across a cloud brokerage environment'
Carroll, Noel (2015) 'Modelling the dynamics of trust across a cloud brokerage environment'. Information Resources Management Journal (IRMJ), 28 (1):17-37 [Details]
(2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'
Carroll, Noel and Helfert, Markus (2015) 'Service capabilities within open innovation: Revisiting the applicability of capability maturity models'. Journal of Enterprise Information Management, 28 (2):275-303 [Details]
(2014) 'In search we trust: exploring how search engines are shaping society'
Carroll, Noel (2014) 'In search we trust: exploring how search engines are shaping society'. International Journal of Knowledge Society Research (IJKSR), 5 (1):12-27 [Details]

Book Chapters

  Year Publication
(2022) 'Developing Information Systems for the Contemporary Accounting Profession: Challenges and Recommendations'
Andrea Crean, Noel Carroll (2022) 'Developing Information Systems for the Contemporary Accounting Profession: Challenges and Recommendations' In: The Routledge Companion to Accounting Information Systems. UK: Routledge. [Details]
(2017) 'Systems planning, design and implementation'
Carroll, Noel (2017) 'Systems planning, design and implementation' In: The Routledge Companion to Accounting Information Systems. :61-76 London: Routledge. [DOI] [Details]
(2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development'
Carroll, Noel (2015) 'Open Innovation: Assessing the Socio-Economic Factors of Global Software Development' In: :1-22 IGI Global. [Details]
(2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation'
Carroll, Noel (2014) 'Actor-Network Theory: A Bureaucratic View of Public Service Innovation' In: :115-144 IGI Global. [Details]
(2014) 'Towards the development of a Cloud service capability assessment framework'
Carroll, Noel and Helfert, Markus and Lynn, Theo (2014) 'Towards the development of a Cloud service capability assessment framework' In: Continued Rise of the Cloud. :289-336 London: Springer, London. [DOI] [Details]

Conference Publications

  Year Publication
(2024) Frontiers in IT Development: Harnessing the Power of GenAI and Low-Code Development Platforms Workshop. 32nd European Conference on Information Systems (ECIS), 13-19 June, Paphos, Cyprus
Andrew Brosnan, Stephen McCarthy, and Noel Carroll (2024) Exploring the Nature of Risk in Digital Transformation: A Problematisation Perspective of Low-Code/ No-Code Platform Risk Frontiers in IT Development: Harnessing the Power of GenAI and Low-Code Development Platforms Workshop. 32nd European Conference on Information Systems (ECIS), 13-19 June, Paphos, Cyprus [Details]
(2024) Irish Human Factors and Ergonomics Society (IHFES), St James¿s Hospital, Dublin, Ireland
Muhammad Mohsin, Noel Carroll, Katie Crowley (2024) Design Thinking in Cancer Care: A Literature Review Irish Human Factors and Ergonomics Society (IHFES), St James¿s Hospital, Dublin, Ireland [Details]
(2024) Irish Human Factors and Ergonomics Society (IHFES), St James¿s Hospital, Dublin, Ireland
Hillary Azungah, Katie Crowley, Noel Carroll (2024) Understanding with Heart: The Intersection of Data Analytics and Empathy in Healthcare Irish Human Factors and Ergonomics Society (IHFES), St James¿s Hospital, Dublin, Ireland [Details]
(2023) Technology and Sustainable Development 2023 (TSD23)
Panagiota Koukouvinou, Jonny Holmström, Noel Carroll (2023) Sustainability through Normalization: How Sustainability is Enabled and Constrained by Data in Sustainability Initiatives Technology and Sustainable Development 2023 (TSD23) [Details]
(2023) UK Academy for Information Systems (UKAIS)
Samson Oludapo, Noel Carroll, Markus Helfert (2023) Investigating the Post-Implementation of Digital Transformations UK Academy for Information Systems (UKAIS) [Details]
(2022) European Safety and Reliability Conference (ESREL)
Margarida Martins, João Barata, Noel Carroll (2022) Assessing Risk Awareness with Hospital Information Systems European Safety and Reliability Conference (ESREL) [Details]
(2022) Cyber Research Conference Ireland (Cyber-RCI)
Pratim Datta, Thomas Acton, Noel Carroll (2022) Penny Wise, Pound Foolish: An Experimental Design of Technology Trust Amongst Organizational Users Cyber Research Conference Ireland (Cyber-RCI) [Details]
(2022) European Conference on Information Systems (
Mark Rowland, Noel Carroll, Kieran Conboy (2022) Examining the Adoption of Artificial Intelligence for Digital Transformation European Conference on Information Systems ( [Details]
(2021) 42nd International Conference on Information Systems (ICIS), Austin, USA
Noel Carroll, Brian McLafferty, Kieran Conboy, Brian Donnellan (2021) Normalising a Digital Transformation 42nd International Conference on Information Systems (ICIS), Austin, USA [Details]
(2021) 29th European Conference on Information Systems (ECIS 2021)
Carroll, N. (2021) Augmented Intelligence: An Actor-Network Theory Perspective 29th European Conference on Information Systems (ECIS 2021) Marrakech, Morocco, , pp.14 June-16 June [Details]
(2020) European Conference of Information Systems (ECIS2020)
Carroll, N. (2020) Theorizing on the Normalization of Digital Transformations European Conference of Information Systems (ECIS2020) [Details]
(2020) 8th International Research Workshop on Large-Scale Agile Development, Proceedings of the 21st International Conference on Agile Software Development (XP2020)
Carroll, N., Bjørnson, F.O., Dingsøyr, T., Rolland, K-H., Conboy, K. (2020) Operationalizing Agile Methods: Examining Coherence in Large-Scale Agile Transformations 8th International Research Workshop on Large-Scale Agile Development, Proceedings of the 21st International Conference on Agile Software Development (XP2020) Copenhagen, Denmark, [Details]
(2020) 32nd IEEE International Conference on Software Engineering Education & Training (CSEE&T)
Dobrigkeit, F., DePaula, D., and Carroll, N. (2020) InnoDev Workshop: A One Day Introduction to combining Design Thinking, Lean Startup and Agile Software Development 32nd IEEE International Conference on Software Engineering Education & Training (CSEE&T) [Details]
(2020) 13th International Conference on Health Informatics (HEALTHINF)
Noel Carroll, Ita Richardson, Raja Manzar Abbas (2020) The Algorithm Will See You Now”: Exploring the Implications of Algorithmic Decision-Making in Connected Health 13th International Conference on Health Informatics (HEALTHINF) [Details]
(2019) 14th International Research Workshop on IT Project Management (IRWITPM)
Carroll, Noel and Conboy, Kieran (2019) Applying Normalization Process Theory to Explain Large-Scale Agile Transformations 14th International Research Workshop on IT Project Management (IRWITPM) Munich, Germany, [Details]
(2018) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2018) Trust Factors in Healthcare Technology: A Healthcare Professional Perspective HEALTHINF , pp.454-462 [Details]
(2018) 2018 IEEE International Conference on Healthcare Informatics (ICHI)
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita (2018) In Technology We Trust: Extending TAM from a Healthcare Technology Perspective 2018 IEEE International Conference on Healthcare Informatics (ICHI) , pp.348-349 [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Carroll, Noel and Morgan, Lorraine and Conboy, Kieran (2018) Examining the Impact of Adopting Inner Source Software Practices Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) Proceedings of the 14th International Symposium on Open Collaboration
Edison, Henry and Carroll, Noel and Conboy, Kieran and Morgan, Lorraine (2018) An Investigation into Inner Source Software Development: Preliminary Findings from a Systematic Literature Review Proceedings of the 14th International Symposium on Open Collaboration [Details]
(2018) 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS)
Kuziemsky, Craig and Abbas, Raja Manzar and Carroll, Noel (2018) Toward a Connected Health Delivery Framework 2018 IEEE/ACM International Workshop on Software Engineering in Healthcare Systems (SEHS) , pp.46-49 [Details]
(2017) OpenSym '17, August 23--25, 2017, Galway, Ireland
Carroll, Noel (2017) How Is Value Created Within An Inner Source Environment? OpenSym '17, August 23--25, 2017, Galway, Ireland , pp.1-4 [Details]
(2017) Proceedings of the 2017 International Conference on Software and System Process
Carroll, Noel and Kuziemsky, Craig and Richardson, Ita (2017) Software engineering for connected health (journal first session) Proceedings of the 2017 International Conference on Software and System Process , pp.3-4 [Details]
(2017) HEALTHINF
Abbas, Raja Manzar and Carroll, Noel and Richardson, Ita and Beecham, Sarah (2017) The Need for Trustworthiness Models in Healthcare Software Solutions HEALTHINF , pp.451-456 [Details]
(2017) HEALTHINF
Carroll, Noel and Richardson, Ita and Travers, Marie (2017) Uncovering Key Factors for a Hospital IT Change Strategy HEALTHINF , pp.268-275 [Details]
(2016) Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering
O'Sullivan, Patrick and Connolly, Anne and Carroll, Noel and Richardson, Ita (2016) IBM's smarter care: challenges and strategies Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering [Details]
(2016) International Joint Conference on Biomedical Engineering Systems and Technologies
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Connecting Multistakeholder Analysis Across Connected Health Solutions International Joint Conference on Biomedical Engineering Systems and Technologies , pp.319-339 [Details]
(2016) 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy
Carroll, Noel and Travers, Marie and Richardson, Ita (2016) Evaluating Multiple Perspectives of a Connected Health Ecosystem 9th International Conference on Health Informatics (HEALTHINF) 2016, 21-23 February 2016, Rome, Italy [Details]
(2016) International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA
Carroll, Noel and Richardson, Ita (2016) Aligning Healthcare Innovation and Software Requirements through Design Thinking International Workshop on Software Engineering in Healthcare Conference (SEHC). May 14-15, Austin, TX, USA [Details]
(2015) 2015 International Conference on Healthcare Informatics
O'leary, Padraig and Carroll, Noel and Clarke, Paul and Richardson, Ita (2015) Untangling the complexity of connected health evaluations 2015 International Conference on Healthcare Informatics , pp.272-281 [Details]
(2014) 21st International Product Development Management Conference
Lynn, T and O’Carroll, N and Mooney, J and Helfert, M and Corcoran, D and Hunt, G and Van Der Werff, L and Morrison, J and Healy, P (2014) Towards a framework for defining and categorising business Process-As-A-Service (BPaaS) 21st International Product Development Management Conference [Details]
(2014) IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy
O’Leary, Padraig and Carroll, Noel and Richardson, Ita (2014) The Practitioner’s Perspective on Clinical Pathway Support Systems IEEE International Conference on Healthcare Informatics 2014 (ICHI 2014), 15th-17th September, Verona, Italy [Details]

Published Reports

  Year Publication
(2024) Unleashing the Power of Hyperagility in Citizen Development.
Noel Carroll, Matthew Ajimati (2024) Unleashing the Power of Hyperagility in Citizen Development. Citizen Development Lab, Citizen Development Lab: Technical Report, University of Galway. [Details]

Edited Books

  Year Publication
(2022) Software Business.
Noel Carroll, Anh Nguyen-Duc, Xiaofeng Wang, Viktoria Stray (Ed.). (2022) Software Business Software Business. Switzerland: Springer International Publishing. [DOI] [Details]

Other Journals

  Year Publication
(2021) 'The Importance of Citizen Development for Digital Transformation'
Noel Carroll, Liam Ó Móráin, Dave Garrett, Arjun Jamnadass. (2021) 'The Importance of Citizen Development for Digital Transformation' Cutter Business Technology Journal, 34 (3) :5-9. [Details]
(2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations'
Carroll, N. and Richardson, I. (2016) 'Software-as-a-Medical Device: Demystifying Connected Health Regulations' Journal of Systems and Information Technology, . [Details]

Conference Contributions

  Year Publication
(2022) International Conference on Software Business (ICSOB),
XiaoFeng Wang, Pekka Abrahamsson, Noel Carroll, Anh Nguyen-Duc (2022) The International Conference on Software Business (ICSOB) attracts both researchers and practitioners who are concerned with software-intensive business in different ways, and brings them together to share their findings and experiences from the field of software-intensive business. [Conference Organising Committee Chairperson], International Conference on Software Business (ICSOB), Bolzano, Italy , 08-NOV-22 - 11-NOV-22. [Details]

Workshops

  Year Publication
(2023) The Benefits and Challenges of Citizen Development for Digital Transformation.
Matthew Ajimati, Noel Carroll, Mary Maher (2023) The Benefits and Challenges of Citizen Development for Digital Transformation. Workshops [Details]

Honours and Awards

  Year Title Awarding Body
2024 Nominee for the University of Galway Teaching Awards University of Galway
2024 Nominee for the President's Award for Research Excellence University of Galway
2023 Outstanding Reviewer Award for the European Journal of Information Systems European Journal of Information Systems
2022 President's Award for Research Excellence (Team) University of Galway
2022 Award of Teaching Innovation in IS UK Academy for Information Systems (UKAIS)
2022 Lero Director's prize for Education & Public Engagement Lero (SFI Research Centre)
2022 EIT - Innovation Vision Action Fellow Award European Institute of Innovation and Technology
2021 Nominee for the Presidents Award for Teaching Excellence NUI Galway
2021 i2i Innovation Vision Action Fellow Award European Institute of Innovation & Technology
2020 College Teaching Excellence Award College of Business, Public Policy and Law
2020 Teaching Development Grant NUI Galway
2020 Presidents Award for Teaching Excellence NUI Galway
2020 Nominee for the Dean's Award for Inclusive Teaching College of Business, Public Policy and Law
2019 Dean's Award for Inclusive Teaching College of Business, Public Policy and Law
2019 Millennium Research Fund College of Business, Public Policy and Law
2019 Best Paper Award: AIS International Research Workshop on IT Project Management (IRWITPM) 14th Annual International Research Workshop on IT Project Management
2019 SBE Research Seed Funding Scheme College of Business, Public Policy and Law

Professional Associations

  Association Function From / To
Association for Information Systems (AIS) Research and advancement in Information Systems /
UK Academy for Information Systems Member /
The National Forum for the Enhancement of Teaching and Learning in Higher Education Member /
Association of Information Systems Special Interest Group on Digital Innovation, Transformation, & Entrepreneurship (SIGDITE) Member & Contributor 01-JAN-20 /
Project Management Institute Member & Contributor /
Irish Learning Technology Association (ILTA) Member /
Irish Computer Society Member /

Committees

  Committee Function From / To
Rosetta Steering Committee Member 01-JAN-24 /
Reasonable Accomodations Policy Working Group Policy writer and researcher 01-MAR-23 /
Learning, Teaching and Assessment (LTA) Associate Head 01-FEB-21 /
Employability Award Steering Committee Member 01-JAN-22 /
University of Galway Student Welfare Group Member 01-JAN-21 /
Academic Research Council Committee Member 01-JAN-18 / 31-DEC-18
Business Information System Postgraduate Programmes Committee Member 01-JAN-19 /
Business Information System Programme Programme Co-ordinator 01-JAN-18 /
BIS EPAS Committee Member Committee Member 01-JAN-20 / 31-DEC-20
Bachelor of Commerce Programme Stream Representative 01-JAN-18 /

Employment

  Employer Position From / To
University of Galway Associate Professor 01-MAR-23 /
University of Galway Lecturer 01-OCT-18 /
University of Limerick Research Fellow 01-JAN-15 / 30-JUN-17
University of Galway Research Fellow 03-JUL-17 / 30-SEP-18

Education

  Year Institution Qualification Subject
2024 AHEAD, University College Dublin Universal Design for Teaching & Learning Universal Design for Teaching & Learning
2021 University of Galway Masters in Academic Practice Academic Practice
2020 University of Galway Diploma in Academic Practice Education
2016 University of Limerick Specialist Diploma in Teaching & Learning Education (Teaching, Learning and Innovation)
2015 University of Limerick Specialist Diploma in Teaching & Learning Education
2012 University of Limerick PhD Information Systems

Consultancy

  Client Description
PRAXIS
Consultation on Estonian Personalized Medicine Pilot Programme
Swiss National Science Foundation (SNSF)
Reviewer of funding applications for the Swiss National Science Foundation, a science research support organisation mandated by the Swiss Federal Government.

Community Engagement

  Title Type From / To
Teaching (e.g. Service learning / comunity based learning) Citizen Development Student Hub 03-JAN-22 /
Research (e.g. Community based research) Citizen Development Index /

Reviews

  Journal Role
Information Systems Journal Reviewer
Mis Quarterly Executive Reviewer
European Journal Of Information Systems Reviewer
Information Systems Research Reviewer
Computers & Education Reviewer
Information Technology & People Reviewer
Journal Of Software-Evolution And Process Series Editor
Journal Of Software-Evolution And Process Reviewer
Information Technology & People Reviewer

Other Activities

  Description

Industry panel for the Project Management Institute at the Virtual Experience Series 2021 event on: "Conversations about Citizen Development: From Pandora’s Box to Treasure Chest" with Noel Carroll (NUI Galway), Stefan Quartemont (QREW Technologies), Dona Sarkar (Microsoft), Eric van Antwerpen (Manpower Group), and Dave Garrett (Project Management Institute): https://na.eventscloud.com/website/21938/

Chaired and co-edited proceedings the 13th International Conference on Software Business (ICSOB) 2022. Conference: https://icsob2022.github.io/ | Proceedings: https://link.springer.com/book/10.1007/978-3-031-20706-8

Industry webinar: TrackVia ¿ Citizen Development. The Game Changer: Empowering Citizen Developers for Digital Transformation.

Research seminar: Pathways to Normalising a Digital Transformation. European Research Center for Information Systems (ERCIS) Lunchtime Seminar, University of Münster

Industry webinar: Noel Carroll (University of Galway), Eric van Antwerpen (Manpower Group), Dona Sarkar (Microsoft), and Stefan Quartemont (QREW Technologies), ¿Fireside Chat: Conversations About Citizen Development: From Pandora¿s Box to Treasure Chest¿, PMXPO, Project Management Institute

Invited Discussant: Advancing IS Theories ¿ international Zoom sessions (post book launch) on Pär J. Ågerfalk and Fredrik Karlsson ¿Theoretical, Empirical, and Artefactual Contributions in IS Research: Implications Implied¿

Industry webinar: Noel Carroll (University of Galway) and Peter McVeigh (Fidelity Investments), Citizen development: driving the future of digital transformation. Thriving through Digital Transformation, Atlantec Festival of Technology

Industry webinar: Kianda ¿ Citizen Development. ¿The human side of digital transformation: How to normalise a digital culture in your firm¿.

Open Scholarship 2022 (OSW2022). Invited panellist on public value creation of open science and open data with Dr Anneke Zuiderwijk and Adriano Amaral.

Completed the Diploma in Academic Practice: http://www.nuigalway.ie/centre-excellence-learning-teaching/professionaldevelopment/courses/postgraduatediplomainacademicpractice/ Participated in an Irish Universities Association (IUA) pilot study on “Enhancing Digital Teaching and Learning”, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu): https://www.iua.ie/ourwork/learning-teaching/digital-learning/ Co-organised an international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/

22nd International Conference on Agile Software Development: Research Poster Co-Chair

Co-Chair: Poster Track at the 22nd International Conference on Agile Software Development (XP 2021) - https://www.agilealliance.org/xp2021/call-for-submissions/call-for-posters/

Completed the Diploma in Academic Practice: http://www.nuigalway.ie/centre-excellence-learning-teaching/professionaldevelopment/courses/postgraduatediplomainacademicpractice/

Research proposal reviewer for the Swiss National Science Foundation (SNSF) as part of the Spark Evaluation Committee. I am a reviewer of academic and industry regional innovation initiatives in Switzerland.

Evaluator for European ‪Research & Innovation (H2020)‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬ and European Cooperation in Science and Technology (COST Scientific Committee).

Co-organised an international Summer School in Visual Analytics (in collaboration with Insight and the Moore Institute): http://vass.datascienceinstitute.ie/

Participated in an Irish Universities Association (IUA) pilot study on “Enhancing Digital Teaching and Learning”, an initiative under the European Framework for the Digital Competence of Educators (DigCompEdu): https://www.iua.ie/ourwork/learning-teaching/digital-learning/

Teaching Interests

I enjoy teaching through mediums such as a traditional classroom, online, and/or blended learning environments at both an undergraduate and postgraduate level. I teach on a range of subjects including:
  • Managing Digital Transformations
    • Business Analytics and Intelligence
    • Data Visualisation and Storytelling
    • Professional Development and Experience
    • Programming for Business Analytics
    • Information Systems Innovation and Management
    • Management Information Systems

    My teaching philosophy adopts problem-based learning (PBL) which promotes lifelong learning through the process of inquiry and constructivist learning. In 2024, I successfully completed the Digital Badge for Universal Design in Teaching & Learning (UDL) with the National Forum for the Enhancement of Teaching & Learning (AHEAD and UCD). In addition, I also enjoy delivering research-led teaching. For example, through collaboration with the Citizen Development Lab, the Project Management Institute (PMI), and Microsoft, the Citizen Development University Hub was launched at University of Galway: https://powerplatform.microsoft.com/studenthub/ 

    Current Postgraduate Students (Taught)

      Name Degree Primary Supervisor
    Margarida Santos
    Andrew Brosnan PhD
    John O'Shanahan PhD Y
    Brian McLafferty PhD Y
    Muhammad Mohsin Masters Y
    Larry Carolan PhD Y

    Recent Postgraduate Students

      Graduation Name Degree Primary Supervisor
    2020 Manzar Abbas PhD Y
    2022 Brian McLafferty PhD

    Modules Taught

      Term/Year Module Title Module Code Subject / Desc
    2023 Business Intelligence and Analytics MS414 Business Analytics
    2023 Information and Operation Management MS330.3 Information Systems
    2022 Major Project MS5115 Business Analytics
    2022 Information Systems Strategy and Innovation MS802
    2022 Implementing Digital Innovation MS4101
    2022 Project MS812
    2021 Advanced Programming for Business Analytics MS5114
    2021 Managing Digital Transformations MS2101
    2021 Information and Operations Management MS330.3
    2020 Advanced Programming for Business Analytics MS5114
    2019 Business Intelligence and Analytics MS8102
    2019 Business Analytics Project MS5103
    2019 Information Systems Security & Ethics MS810
    2019 Implementing Digital Innovation MS4101
    2018 Business Analytics Project (Group Project) MS5103
    2018 Decision Theory & Analysis MS5104
    2017 Business Information Management MI4001/MI4007
    2017 Information and Operations Management MS330.3 Information and Operations Management
    2016 Enterprise Systems MS319 Business Information Systems
    2015 Database Development and Medical Informatics GYM68 School of Medicine