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Biological and Chemical Sciences

Dr Olivia McDermott

BSc, MSc, MBA, DPhil

Contact Details

Lecturer Above The Bar
E: OLIVIA.MCDERMOTT@nuigalway.ie
Assistant Professor
Orbsen Building
T: 0872205256
E: olivia.mcdermott@universityofgalway.ie
https://www.linkedin.com/in/oliviamcdermott/
Assistant Professor -LAB
School of Natural Sciences
Orbsen
NUI Galway
T: 0872205256
https://www.linkedin.com/in/oliviamcdermott/
Lecturer
Orbsen
T: 0872205256
 
researcher
 

Biography

Dr Olivia McDermott is an Assistant Professor (Lecturer above the Bar) in Regulatory Affairs & Lean Quality Management at the University of Galway. She is the course co-director associated with the Medical Technology Regulatory Affairs (M.Sc. and Higher Cert) programs. She also lectures in Lean in the Centre for Adult & Continuing Education. She holds a D.Prof  in Work Based Learning on Lean & Six Sigma in Supply Chain Management from the University of Middlesex. She has an MBA from UL and a M.Sc. in Quality Engineering from NUI Galway as well as a BSc (Hons) in Microbiology.
She completed her post-doctoral research in UL in the area of Lean in Healthcare and has lectured at UL in Lean and Supply Chain Management. She is also a FETAC Certified Trainer and an American Society of Quality (ASQ) Certified Black Belt and Master Black Belt, as well as being trained in online course design and moderating. She has over 10 years of experience as a Lecturer, particularly within the Adult learning space. 
She has over 15 years of experience within the industry, having held various Senior Quality Management roles in various multinationals, including the medical device and electronics industries, with experience in all levels of industry operations, especially Operations Quality, Regulatory Quality, New Product Introduction, Customer Complaints, Supplier Quality, Lean Six Sigma and Training. She has also worked as a self-employed consultant in Quality (Lean and Six Sigma) since she left  industry in 2012. Her research interests are Quality 4.0, Industry 4.0, Lean, Six Sigma, and Operational Excellence. She has published and co-authored over 40 journal articles and is currently involved in several global research projects around Industry 4.0 and LSS.  
Dr Olivia McDermott is an Assistant Professor (Lecturer above the Bar) in Regulatory Affairs & Lean Quality Management at the University of Galway. She is the course co-director associated with the Medical Technology Regulatory Affairs (M.Sc. and Higher Cert) programs. She also lectures in Lean in the Centre for Adult & Continuing Education. She holds a D.Prof  in Work Based Learning on Lean & Six Sigma in Supply Chain Management from the University of Middlesex. She has an MBA from UL and a M.Sc. in Quality Engineering from NUI Galway as well as a BSc (Hons) in Microbiology.
She completed her post-doctoral research in UL in the area of Lean in Healthcare and has lectured at UL in Lean and Supply Chain Management. She is also a FETAC Certified Trainer and an American Society of Quality (ASQ) Certified Black Belt and Master Black Belt, as well as being trained in online course design and moderating. She has over 10 years of experience as a Lecturer, particularly within the Adult learning space. 
She has over 15 years of experience within the industry, having held various Senior Quality Management roles in various multinationals, including the medical device and electronics industries, with experience in all levels of industry operations, especially Operations Quality, Regulatory Quality, New Product Introduction, Customer Complaints, Supplier Quality, Lean Six Sigma and Training. She has also worked as a self-employed consultant in Quality (Lean and Six Sigma) since she left  industry in 2012. Her research interests are Quality 4.0, Industry 4.0, Lean, Six Sigma, and Operational Excellence. She has published and co-authored over 40 journal articles and is currently involved in several global research projects around Industry 4.0 and LSS.  

Research Interests

Quality 4.0, Industry 4.0, Lean, Six Sigma; Quality Management; Medtech 4.0
Supply Chain Management; Risk Management

Research Projects

  Project Start Date End Date
Industry 4.0 readiness for SME's in West of Ireland 01-OCT-21 31-DEC-21
OLIVIIA McDERMOTT GENERAL RESEARCH ACCOUNT 01-DEC-19 31-DEC-29

Peer Reviewed Journals

  Year Publication
(2022) 'An empirical study into the use of 7 Quality Control Tools in Higher Education Institutes (HEIs)'
Antony, J., Mathur, S., McDermott, O., Lizarelli, F.L., Bhat, S., Jayaraman, R., Chakraborty, A. (2022) 'An empirical study into the use of 7 Quality Control Tools in Higher Education Institutes (HEIs)'. The TQM Journal, 14 (16) [DOI] [ARAN Link] [Details]
(2022) 'The Lack of Irelands Assisted Human Reproduction (AHR) Regulation Viewed under the Lens of the Patient¿s Experience'
Ronan, L., McDermott, O., Butler, M., Trubetskaya, A. (2022) 'The Lack of Irelands Assisted Human Reproduction (AHR) Regulation Viewed under the Lens of the Patient¿s Experience'. International Journal of Environmental Research and Public Health, 19 (15) [ARAN Link] [Details]
(2022) 'The Evolution of Ireland¿s Medical Device Cluster and Its Future Direction'
McKernan, D., McDermott, O. (2022) 'The Evolution of Ireland¿s Medical Device Cluster and Its Future Direction'. Sustainability, 14 (16) [DOI] [ARAN Link] [Details]
(2022) 'Managing Engineering Change within the Paradigm of Product Lifecycle Management'
Habib, H., Menhas, R. and McDermott, O (2022) 'Managing Engineering Change within the Paradigm of Product Lifecycle Management'. Processes, 10 (9):1770-1779 [DOI] [ARAN Link] [Details]
(2022) 'The Impact of Healthcare 4.0 on the Healthcare Service Quality: A Systematic Literature Review¿'
Sony, M., Antony, J., & McDermott, O. (2022) 'The Impact of Healthcare 4.0 on the Healthcare Service Quality: A Systematic Literature Review¿'. Hospital Topics, :1-17 [DOI] [ARAN Link] [Details]
(2022) 'The use and application of Ishikawa's Seven Basic Tools in European Organisations'
McDermott, O., Antony, J., Sony, M. (2022) 'The use and application of Ishikawa's Seven Basic Tools in European Organisations'. International Journal of Quality Research, 16 (4) [DOI] [ARAN Link] [Details]
(2021) 'An empirical examination of benefits, challenges, and critical success factors of industry 4.0 in manufacturing and service sector'
Sony, M., Antony, J., Mc Dermott, O. and Garza-Reyes, J.A. (2021) 'An empirical examination of benefits, challenges, and critical success factors of industry 4.0 in manufacturing and service sector'. Technology in Society, 67 [DOI] [Details]
(2022) 'An empirical study into the reasons for failure of sustaining Operational Excellence initiatives in organizations'
Antony, J., Sony, M., McDermott, O., Swarnaker, V., Galli, B, Doulat, M, Koul, R. (2022) 'An empirical study into the reasons for failure of sustaining Operational Excellence initiatives in organizations'. The TQM Journal, [Details]
(2022) 'The evolution and future of lean Six Sigma 4.0'
Antony, J. , McDermott, O., Powell, D., Sony, M. (2022) 'The evolution and future of lean Six Sigma 4.0'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2022) 'Determining the Critical Failure Factors for Industry 4.0: An Exploratory Sequential Mixed Method Study'
M. Sony, J. Antony, G. Tortorella, O. McDermott and L. Gutierrez (2022) 'Determining the Critical Failure Factors for Industry 4.0: An Exploratory Sequential Mixed Method Study'. Ieee Transactions On Engineering Management, :1-15 [DOI] [Details]
(2022) 'The impact of medical cyber¿physical systems on healthcare service delivery'
Sony, M., Antony, J. and McDermott, O (2022) 'The impact of medical cyber¿physical systems on healthcare service delivery'. The TQM Journal, 34 (7):73-94 [DOI] [ARAN Link] [Details]
(2022) 'How do the Technological Capability and Strategic flexibility of an organization impact its successful Implementation of Industry 4.0? A Qualitative Viewpoint'
Sony, M., Antony, J., Mcdermott, O (2022) 'How do the Technological Capability and Strategic flexibility of an organization impact its successful Implementation of Industry 4.0? A Qualitative Viewpoint'. Benchmarking-An International Journal, [DOI] [ARAN Link] [Details]
(2022) 'A Review of Lean Adoption in the Irish MedTech Industry'
Trubetskaya, A., Manto, D., McDermott, O. (2022) 'A Review of Lean Adoption in the Irish MedTech Industry'. Processes, 10 (2):391-396 [DOI] [ARAN Link] [Details]
(2022) 'Lean implementation: analysis of individual-level factors in a biopharmaceutical organisation'
Duggan, J., Cormican, K. and McDermott, O. (2022) 'Lean implementation: analysis of individual-level factors in a biopharmaceutical organisation'. International Journal Of Lean Six Sigma, [DOI] [ARAN Link] [Details]
(2022) 'A study on the Ishikawa¿s original basic tools of quality control in Healthcare'
McDermott, O, Antony, J., Sony, M., Rosa, A., Hickey, M., Grant, T. (2022) 'A study on the Ishikawa¿s original basic tools of quality control in Healthcare'. The TQM Journal, [DOI] [Details]
(2022) 'The use and application of the 7 New Quality Control Tools in the Manufacturing sector: A Global Study'
McDermott, O, Sony, M., Antony, J; Fernandes, M.M., Koul, R., Doulatabadi, M. (2022) 'The use and application of the 7 New Quality Control Tools in the Manufacturing sector: A Global Study'. The TQM Journal, [DOI] [Details]
(2022) 'A critical evaluation and measurement of organisational readiness and adoption for continuous improvement within a medical device manufacturer'
McDermott, O., Antony, J., Sony, M. & Looby, E. (2022) 'A critical evaluation and measurement of organisational readiness and adoption for continuous improvement within a medical device manufacturer'. International Journal of Management Science and Engineering Management, [DOI] [ARAN Link] [Details]
(2002) 'A comparison of assisted human reproduction (AHR) regulation in Ireland with other developed countries'
McDermott, O; Ronan, L., Butler, M (2002) 'A comparison of assisted human reproduction (AHR) regulation in Ireland with other developed countries'. Reproductive Health, 19 (62) [DOI] [ARAN Link] [Details]
(2002) 'Critical Failure Factors for Continuous Improvement Methodologies in the Irish MedTech Industry'
McDermott, O; Antony, J; Sony, M., Healy, Tlas, J (2002) 'Critical Failure Factors for Continuous Improvement Methodologies in the Irish MedTech Industry'. The TQM Journal, 34 (7):18-38 [DOI] [ARAN Link] [Details]
(2021) 'An Exploration of Organizational Readiness Factors for Quality 4.0: An Intercontinental study and Future Research Directions'
jiju antony, micheal sony, Olivia McDermott, Raya Jayaraman, David Flynnbi (2021) 'An Exploration of Organizational Readiness Factors for Quality 4.0: An Intercontinental study and Future Research Directions'. International Journal Of Quality And Reliability Management, Ahead of print [DOI] [ARAN Link] [Details]
(2022) 'Barriers and Enablers for Continuous Improvement Methodologies within the Irish Pharmaceutical Industry'
Olivia McDermott, Jiju Antony, Michael Sony, Stephen Daly (2022) 'Barriers and Enablers for Continuous Improvement Methodologies within the Irish Pharmaceutical Industry'. Processes, 10 (1) [DOI] [ARAN Link] [Details]
(2021) 'How does performance vary between early and late adopters of Industry 4.0? A Qualitative Viewpoint¿'
Sony, M., Antony, J, McDermott, O., Furtherer, S., Pepper, M. (2021) 'How does performance vary between early and late adopters of Industry 4.0? A Qualitative Viewpoint¿'. International Journal of Quality & Reliability Management, [ARAN Link] [Details]
(2021) 'An Evaluation of Lean and Six Sigma Methodologies in the UK National Health Services'
Antony, J., Lancastle, J., McDermott, O., Bhat, S., Parida, R., Cudney, E. (2021) 'An Evaluation of Lean and Six Sigma Methodologies in the UK National Health Services'. International Journal of Quality & Reliability Management, [DOI] [ARAN Link] [Details]
(2021) 'Quality 4.0 Conceptualization and Theoretical Understanding: A Global Exploratory Qualitative study'
Antony, J., McDermott, O., Sony, M. (2021) 'Quality 4.0 Conceptualization and Theoretical Understanding: A Global Exploratory Qualitative study'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Antony, J., McDermott, O., Sony, M.(2021) “Revisiting Ishikawa’s Original Seven Basic Tools of Quality Control: A Global Study and some new insights”'
Antony, J; McDermott, O; Sony, M; (2021) 'Antony, J., McDermott, O., Sony, M.(2021) “Revisiting Ishikawa’s Original Seven Basic Tools of Quality Control: A Global Study and some new insights”'. Ieee Transactions On Engineering Management, [ARAN Link] [Details]
(2021) 'Conceptualizing Industry 4.0 readiness Model Dimensions: An exploratory sequential mixed-method study'
Sony, M., Antony, J., McDermott,O. (2021) 'Conceptualizing Industry 4.0 readiness Model Dimensions: An exploratory sequential mixed-method study'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners'
McDermott, Olivia and Antony, Jiju and Douglas, Jacqueline (2021) 'Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners'. TQM journal, ahead-of-print (ahead-of-print) [ARAN Link] [Details]
(2021) 'A study on the Ishikawa’s original basic tools of quality control in South American companies: results from a pilot survey'
Antony, J; McDermott, O; Sony, M; Fernandes, M; Ribeiro, R (2021) 'A study on the Ishikawa’s original basic tools of quality control in South American companies: results from a pilot survey'. The TQM Journal, [DOI] [ARAN Link] [Details]
(2021) 'Manufacturing Control System Development for an In Vitro Diagnostic Product Platform'
Boylan, Brian; McDermott, Olivia; Kinahan, Niall T. (2021) 'Manufacturing Control System Development for an In Vitro Diagnostic Product Platform'. Processes, 9 (6) [DOI] [ARAN Link] [Details]
(2021) 'Importance Value of an RA qualification in continuous professional development and career progression'
McDermott, O; Barrow, D; Butler, M (2021) 'Importance Value of an RA qualification in continuous professional development and career progression'. Regulatory Focus, [ARAN Link] [Details]
(2021) 'Applying Lean Six Sigma Methodology to a Pharmaceutical Manufacturing Facility: A Case Study'
Byrne, B., McDermott, O., Noonan, J. (2021) 'Applying Lean Six Sigma Methodology to a Pharmaceutical Manufacturing Facility: A Case Study'. Processes, 9 (550) [DOI] [ARAN Link] [Details]
(2021) 'Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study'
Sony, M., Antony, J., Douglas, J., McDermott,O. (2021) 'Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study'. The TQM Journal, [ARAN Link] [Details]
(2021) 'A study into the pros and cons of ISO 18404: Viewpoints from leading academics and practitioners'
Antony, J., McDermott, O., Sony, M., Cudney, E.A., Hoerl, R., Snee, R. (2021) 'A study into the pros and cons of ISO 18404: Viewpoints from leading academics and practitioners'. The TQM Journal, [DOI] [ARAN Link] [Details]

Conference Publications

  Year Publication
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
Eaton, R., Noonan, J., McDermott, O (2023) Enhancement of a Data Management System using Design for Lean Six Sigma . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway Cham, , 22-NOV-22 - 24-NOV-22 , pp.297-306 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
McKernan, D., McDermott, O. (2023) Challenges Facing Medical Device Companies in Ireland and Why Operational Excellence is not Enough . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway Cham, , 22-NOV-22 - 24-NOV-22 , pp.204-217 [DOI] [Details]
(2022) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
McDermott, O., Nelson, S. (2022) Lean Implementation in a Painter/Decorator Micro Enterprise: A Case Study . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway Cham, , 22-NOV-22 - 24-NOV-22 , pp.329-337 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022
O'Connor, Cora., McDermott, O. (2023) Cost of Quality in Construction . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022 Cham, , 22-NOV-22 - 24-NOV-22 , pp.307-317 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
O'Shanahan, J., McDermott, O., Noonan, J (2023) Design for Lean Six Sigma Application in a Family Run Multi-generational Micro Enterprise ¿ A Case Study . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway Cham, , 22-NOV-22 - 24-NOV-22 , pp.318-328 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
Rosa, A., Marolla, G., McDermott, O. (2023) Analysis of the Relationship Between Knowledge Management and Lean Tools During Lean Implementation in Hospitals . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway Galway, , 22-NOV-22 - 24-NOV-22 , pp.61-71 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway
Rosa, A., Marolla, G., McDermott, O (2023) Implementation Experiences of Lean Organization in Healthcare for Apulian Hospitals: A Longitudinal Interview In-Depth Study . In: McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan eds. 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Galway University of Galway, , 22-NOV-22 - 24-NOV-22 , pp.41-53 [DOI] [Details]
(2023) 8th IFIP WG 5.7 European Lean Educator Conference 2022, Galway
Zvikaite, G., Moore, S., McDermott, O. (2023) Implementing a Forecast Methodology as a Precursor to Lean Management . In: Olivia McDermott, Angelo Rosa, José Carlos Sá, Aidan Toner eds. 8th IFIP WG 5.7 European Lean Educator Conference 2022, Galway Galway, , 22-NOV-22 - 24-FEB-23 , pp.151-164 [DOI] [Details]
(2022) 26th International Symposium on Logistics (ISL 2022):
McDermott, O, Antony, J., Sony, M., Swarnakar, V (2022) Mapping the Terrain for the Lean Supply Chain 4.0 . In: A Potter, KS Pawar, S O¿Reilly, A Jimo eds. 26th International Symposium on Logistics (ISL 2022): Cork University Business School, Ireland, , 10-JUL-22 - 13-JUL-22 , pp.167-179 [Details]
(2021) 7th European Educators Conference (ELEC 2021)
McDermott, O., Walsh, P. and Halpin, L (2021) A Lean Six Sigma Training Providers Transition to a 100% Online Delivery Model . In: Daryl John Powell, Erlend Alfnes, Marte D. Q. Holmemo, Eivind Reke eds. 7th European Educators Conference (ELEC 2021) Trondheim, , 25-OCT-20 - 27-OCT-21 , pp.144-145 [DOI] [Details]
(2021) 7th European Lean Educators Conference (ELEC) 2021
Antony, J., McDermott, O., Powell, D. and Sony, M. (2021) Mapping the Terrain for Lean Six Sigma 4.0. Learning in the Digital Era. . In: : Daryl John Powell, Erlend Alfnes, Marte D. Q. Holmemo, Eivind Reke eds. 7th European Lean Educators Conference (ELEC) 2021 University of Limerick, , 25-OCT-21 - 27-OCT-21 , pp.193-204 [Details]
(2021) 7th European Lean Educators Conference
McDermott, O (2021) The Digitalisation and Virtual Delivery of Lean Six Sigma Teaching in an Irish University During COVID-19.¿, in Learning in the Digital Era . In: Daryl John Powell, Erlend Alfnes, Marte D. Q. Holmemo, Eivind Reke eds. 7th European Lean Educators Conference Trondheim, , 25-OCT-21 - 27-OCT-21 , pp.132-143 [DOI] [Details]
(2021) International Scientific & Business Quality congress
Antony, J; McDermott, O; Sony, M; (2021) An Empirical study into Ishikawa's basic tools of QC in European Organisations International Scientific & Business Quality congress Belgrade, Serbia, , 29-JUN-21 - 30-JUN-21 , pp.231-239 [ARAN Link] [Details]
(2021) International Conference on Lean Six Sigma
McDermott, O; Antony, J (2021) Lean Six Sigma as an enabler for Healthcare Operational Excellence in COVID-19 International Conference on Lean Six Sigma https://docs.lib.purdue.edu/iclss/2021/hl/3, , 22-JUN-21 - 24-JUN-21 [DOI] [ARAN Link] [Details]

Published Reports

  Year Publication
(2022) Readiness for Industry 4.0 in West of Ireland Small and Medium and Micro Enterprisesu.
McDermott, O., Nelson, S. (2022) Readiness for Industry 4.0 in West of Ireland Small and Medium and Micro Enterprisesu. Western Regional Skills Forum, Galway. [DOI] [ARAN Link] [Details]
(2020) External Validation Visit, 17th June 2020 for the Masters of Science in Process Validation and Regulatory Affairs.
Limerick Institute of Technology (2020) External Validation Visit, 17th June 2020 for the Masters of Science in Process Validation and Regulatory Affairs. LIT, Ireland. [Details]

Edited Books

  Year Publication
(2023) Lean Green & Sustainability.
McDermott, Olivia, Rosa, Angelo, Sa Carlos, Jose, Toner, Aidan (Ed.). (2023) Lean Green & Sustainability Lean Green & Sustainability. Cham: Springer. [DOI] [Details]

Conference Contributions

  Year Publication
(2021) 8th International Conference for Lean Six Sigma: Healthcare & Leadsership,
McDermott, O. and Antony, J. (2021) Lean Six Sigma as an enabler for Healthcare Operational Excellence in COVID-19. [Conference Paper], 8th International Conference for Lean Six Sigma: Healthcare & Leadsership, UCC, Cork , 25-JUL-21 - 27-JUL-21. [Details]
(2021) 7th Lean Educators Conference 2021,
McDermott, O. (2021) Lean education online in an Irish University. [Conference Paper], 7th Lean Educators Conference 2021, Trondheim , 25-OCT-21 - 27-OCT-21. [Details]
(2021) 7th Lean Educators Conference 2021,
McDermott, O. , Walsh, P., Halpin, L (2021) A Lean Six Sigma training providers transition to a 100% online delivery model. [Conference Paper], 7th Lean Educators Conference 2021, Trondheim , 25-OCT-21 - 26-JUL-22. [Details]
(2021) 7th Lean Educators Conference 2021,
Antony, J., McDermott, O., Powell, D. and Sony, M. (2021) Mapping the Terrain for LSS 4.0?,. [Conference Paper], 7th Lean Educators Conference 2021, Trondheim , 25-NOV-21 - 27-NOV-21. [Details]
(2022) 26th International Symposium on Logistics The Journey to Sustainable Supply Chains,
Olivia McDermott (2022) Mapping the Terrain for the Lean Supply Chain 4.0. [Conference Paper], 26th International Symposium on Logistics The Journey to Sustainable Supply Chains, Cork, Ireland , 17-JUL-22 - 19-JUL-22. [Details]
(2022) Enterprise Improvement Conference 2022,
Olivia McDermott (2022) Barriers to CI in Regulated Environments. [Keynote Address], Enterprise Improvement Conference 2022, University of Limerick , 22-APR-22 - 22-APR-22. [Details]
(2014) Disability Federation Conference 2014,
Olivia McDermott (2014) DFI Led Quality Initiatives in the Disability sector: What are the effects?. [Invited Oral Presentation], Disability Federation Conference 2014, University of Limerick , 07-AUG-14 - 07-AUG-14. [Details]
(2021) University of Limerick Enterprise Improvement Conference 2021 (EIP 21),
Olivia McDermott (2021) “Can Lean be standardised”? -The Case for ISO 18404”. [Keynote Address], University of Limerick Enterprise Improvement Conference 2021 (EIP 21), Online , 24-APR-21 - 24-APR-21. [Details]
(2021) RAPS Euro Convergence 2021,
Olivia McDermott (2021) The FDA Case for Quality Voluntary Improvement Program. [Poster Presentation], RAPS Euro Convergence 2021, Online , 10-MAY-21 - 12-MAY-21. [Details]
(2021) RAPS Euro Convergence 2021,
Olivia McDermott (2021) Continuous Improvement Methods in Regulated Environments: Barriers & Enablers to Success. [Conference Organising Committee Chairperson], RAPS Euro Convergence 2021, Online , 10-MAY-21 - 12-MAY-21. [Details]
(2020) RAPS Euro Convergence 2020,
Olivia McDermott (2020) The Importance of an Academic Qualification in Continuous Professional Development. [Poster Presentation], RAPS Euro Convergence 2020, Online , 27-OCT-20 - 28-OCT-20. [Details]

Magazine Article

  Year Publication
(2022) Genealogy of Quality 4.0.
Antony, J., Bhat., S., Jayaraman, R., McDermott, O, Sony, M. and Snee, R. (2022) Genealogy of Quality 4.0. USA: ISE Magazine Article [Details]

Special Issue Editor

  Year Publication
(2022) Lean Six Sigma for Manufacturing Sustainability: Present Innovation and Future Prospects.
Garza-Reyes, J.A., Antony, J., Rathi, R. Cross, J., McDermott, O (2022) Lean Six Sigma for Manufacturing Sustainability: Present Innovation and Future Prospects. Switzerland: MDPI Special Issue Editor [Details]

Honours and Awards

  Year Title Awarding Body
2018 Teaching Excellence Awards- Nominated National University of Ireland, Galway
2006 Global Black Belt Award -Dell Dell EMC

Professional Associations

  Association Function From / To
ASQ Member 01-SEP-98 / 02-NOV-20
RAPS Member 01-JAN-19 /
IPICs Steering Committee Member 27-SEP-17 / 30-MAY-18

Committees

  Committee Function From / To
SNS PG Studies Steering Committee Member 01-SEP-20 /

Employment

  Employer Position From / To
McDermott-Hayes Consultancy Owner 06-SEP-10 / 01-OCT-19
Boston Scientific Senior Quality Engineer 04-MAY-09 / 27-APR-12
Ingersoll Rand Quality Engineer 08-SEP-97 / 03-APR-98
Dell EMC Senior Quality Manager 05-MAY-98 / 24-APR-09

Education

  Year Institution Qualification Subject
2002 University of Limerick MBA MBA
2021 National University of Ireland, Galway PG Cert in Teaching & Learning (2 modules) Teaching & Learning
2012 FETAC Level 6 Train the Trainer Train the Trainer
2009 University of Middlesex D.Phil Lean & Six Sigma in the Supply chain
2012 University of Limerick Post Doctoral Research Lean Six Sigma in Healthcare
1996 National University of Ireland, Galway B.Sc (Hons) Microbiology
1999 National University of Ireland, Galway MSc Quality & Reliability

Languages

  Language
French

Consultancy

  Client Description
Automotive parts Manufacturer
Provided training and consultancy on Design for Six Sigma & QFD

Community Engagement

  Title Type From / To
Other Course Validation Panel -SQT 11-MAY-21 / 12-MAY-21
Policy Development TC/69 7 ISO NSAI Technical Committee 28-SEP-21 /
Other Academic Re- Course Validation Panel 17-FEB-22 / 17-FEB-22
Other External Examiner -Sligo IT 2016-20 01-SEP-16 / 30-AUG-20
Other External Examiner -LIT 2015-2019 01-JAN-15 / 30-AUG-19
Other Judging Panel OpEx Ireland Awards 01-MAY-21 / 12-MAY-22
Other Course Validation Panel -Sligo ITT 27-OCT-20 / 28-OCT-20
Other Extern Examiner UL -Kemmy Business School 2021 30-SEP-21 /

Reviews

  Journal Role
International Journal of Quality & Reliability Management Editoral Board
Processes Reviewer
Applied Science Reviewer
Total Quality Management & Business Excellence Reviewer
International Journal Of Lean Six Sigma Editoral Board
Sustainability Reviewer
International Journal of Quality & Reliability Management Reviewer
The TQM Journal Editoral Board

Other Activities

  Description

On Editorial board of 1. The TQM Journal, 2. International Journal of Lean Six Sigma, and 3. International Journal of Quality & Reliability Management.

Teaching Interests

Lean; Six Sigma; MedTech Reg;  Operational Excellence, Quality Management, Quality 4.0, Industry 4.0

Current Postgraduate Students (Taught)

  Name Degree Primary Supervisor
Jacques Du Perez Msc Y
Tom Healy Msc Y

Recent Postgraduate Students

  Graduation Name Degree Primary Supervisor
2021 Stuart Nelson Msc Y
2022 Stephanie Lynch Msc Y
2021 Danielle Brosnan Msc Y
2015 Tom Costello Msc Y
2022 Bertie Spollen Msc Y
2022 Ellen Looby Msc Y
2014 John Bowen Msc Y
2019 Mahesh Hule Msc Y
2018 Sinead Egan Msc Y
2019 Cian Kelly Msc Y
2020 Fiona Collins Msc Y
2014 Iain McLoughlin Msc Y
2020 Fiona Conlan Msc Y
2018 Brian Lynn Msc Y
2017 Anthony Smith Msc Y
2018 David Lalik Msc Y
2017 Brid Horgan Msc Y
2017 Miriam Byrne Msc Y
2018 Sandra Mullen Msc Y
2020 Brian Boylan Msc Y
2020 Aoibhinn Ross Msc Y
2019 Michelangelo Valerio Troysi Msc Y
2019 Micola Reilly Msc Y
2017 Seosamh Breathnach Msc Y
2014 Collette Kavanagh Msc Y
2014 Joseph Butler Msc Y
2020 Brian Byrne Msc Y
2020 Elaine Breslin Msc Y
2018 Gerard Shire Msc Y
2015 Michelle Meagher Msc Y
2018 Brian Liston Msc Y
2019 Richard Butler Msc Y
2019 Siobhan Cleary Msc Y
2019 Lisa Maunsell Msc Y
2018 Gerard Madden Msc Y
2020 Colin Black Msc Y
2020 Katarzyna Oelofse Msc Y
2018 Fran Farrell Msc Y
2019 Paul Bisset Msc Y
2019 Tiernan Culoo Msc Y
2019 Tom Feeney Msc Y
2018 Lorraine Tierney Msc Y

Modules Taught

  Term/Year Module Title Module Code Subject / Desc
2020/21 Operations Management & GMP MTR1109 Intro to Smart Operations, Industry 4.0 in a GMP regulated environment.
2019/20 Post Market Surveillance MTR5102 Market Vigilance & PMS
2019/20 Operations Management & GMP MTR1109 Intro to Smart Operations, Industry 4.0 in a GMP regulated environment.
2016/17 Quality Management Systems MTR5106 Intro to Quality and Quality management
2019/20 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Lean Quality Projects LQ1199 Lean Six Sigma Research
2017/18 Operations Engineering DT1144 Operations Principles
2020/21 Quality Management Systems MTR1101 Intro to Quality and Quality management
2009/10 Regulatory Compliance BS1149 Regulatory Principles
2020/21 Risk management MTR5109 Risk Management standards and tools
2020/21 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2015/16 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Project BST005 Lean Projects Research
2020/21 Healthcare Industry Module BES5106 Lean Six Sigma
2012/13 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2017/18 Post Market Surveillance MTR5112 Market Vigilance & PMS
2018/19 Post Market Surveillance MTR5106 Market Vigilance & PMS
2020/21 Regulatory Compliance BS1149 Regulatory Principles
2020/21 Quality Management Systems MTR5106 Intro to Quality and Quality management
2013/14 Regulatory Compliance BS1149 Regulatory Principles
2019/20 Operations Engineering DT1144 Principles of Operations
2017/18 Project BST005 Lean Projects Research
2016/17 Operations Engineering DT1144 Operations Principles
2018/19 Operations Engineering DT1144 Operations Principles
2019/20 Design Assurance, Sterilisation and Biocompatibility MTR5111 Design Assurance section (0.2)
2020/21 Design Assurance, Sterilisation and Biocompatibility MTR5111 Design Assurance section (0.2)
2010/11 Regulatory Compliance BS1149 Regulatory Principles
2016/17 Project BST005 Lean Projects Research
2020/21 Introduction to EU Regulatory Affairs MTR5101 Eu Medical Device Regulations
2018/19 Regulatory Compliance BS1149 Regulatory Principles
2017/18 Quality Management Systems MTR5106 Intro to Quality and Quality management
2019/20 In-company Projects module MG690 Research in Innovation
2020/21 Applied Biomedical Science BES 5107 Intro to Quality and Quality management
2016/18 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Design Assurance, Sterilisation and Biocompatibility MTR 5111 DA concepts
2017/18 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2020/21 Market Vigilance MTR111 Market Vigilance & PMS
2020/21 Introduction to US Regulatory Affairs MTR5102 US Regulatory Medical Device Legislation
2018/19 Project BST005 Lean Projects Research
2018/19 Quality Management Systems MTR5106 Intro to Quality and Quality management
2011/12 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Project BST005 Lean Projects Research
2014/15 Regulatory Compliance BS1149 Regulatory Principles
2018/19 Design Assurance, Sterilisation and Biocompatibility MTR51111 Design Assurance section (0.2)
2020/21 Quality Management Systems MTR5106 Intro to Quality and Quality management
2020/21 Post Market Surveillance MTR5112 Market Vigilance & PMS
2019/20 Market Vigilance MTR111 Market Vigilance & PMS
2015/16 Project BST005 Lean Projects Research
2018/19 Regulatory Compliance in Healthcare Manufacturing BES5104 Regulatory Principles
2017/18 Operations Engineering DT1144 Operations Principles

Internal Collaborators

  Name Description of Collaboration
Aidan Toner
Kathryn Cormican
Research partner

External Collaborators

  Name Organisation / Institute Country Description of Collaboration
Jiju Antony Heriot Watt University SCOTLAND
Joint research projects
Stephen Daly Institute of Technology Sligo IRELAND
Research collaboration
Daryl Powell Norwegian University of Science & Technology NORWAY
Research
José Carlos Vieira De Sá Superior Institute of Engineering of Porto PORTUGAL
Brian Boylan Siemens Healthineers IRELAND
Research
David Flynn Heriot Watt University SCOTLAND
Niall T Kinahan Siemens Healthineers IRELAND
Brian Galli Hofstra University U.S.A.
Research partner
Sandra Furterer Ohio State University U.S.A.
Guilamo Marolla Superior Institute of Engineering of Porto ITALY
Matthew Pepper University of Wollengong AUSTRALIA
Patrick Walsh Limerick Institute of Technology IRELAND
Co-author research
Raja Jayaraman Khalifa University UNITED ARAB EMIRATES
David Flynn Heriot Watt University SCOTLAND
Mary Butler Sligo Institute of Technology IRELAND
Jose Garza Reyes University of Derby ENGLAND
Wilhem Saljentin NETHERLANDS
Lorraine Halpin SQT IRELAND
Industry research
Brian Byrne Glaxo SmithKline/NUI Galway IRELAND
Industry based research
Angelo Rosa Superior Institute of Engineering of Porto ITALY
Deirdre Barrow Sligo Institute of Technology IRELAND
Shreeranga Bhat St Josephs Engineering college, India INDIA
Michael Sony University of Namibia AFRICA
Co author collaborator
Jacqueline Douglas University of Liverpool ENGLAND
Co author
Marcello Machades Fernado MPL BRAZIL
Co author
Renan Riberio BRAZIL
Co author
Roger Hoerl Union College Schenectady, New York, U.S.A.
Co author
John Noonan University of Limerick IRELAND
Co author
Ronald Snee Snee Associates, LLC U.S.A.
Co author
Elizabeth A Cudney School of Business at Maryville University U.S.A.
Co author